What's New From Square: May Features Coming Soon (Volume 3)

5 Kudos

Hey Square Community,

Following Volume 2, we're rolling out a wave of new features and improvements across payments, appointments, menus, fulfillment, and operations. Some are live now, and the rest will be fully available by May 14.

This release includes features you've been asking for — from group ordering that consolidates kitchen tickets to fulfillment workflows that finally print delivery addresses. We've also expanded integrations to new markets and added more control over how your menus, appointments, and checkout work.

Here's what's new.

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Integrations & Delivery

Fulfillment workflows for food and beverage sellers on Square POS 🇦🇺 🇨🇦 🇬🇧 🇮🇪 🇺🇸

Square Point of Sale in Restaurant mode supports structured fulfillment workflows for in-store, pickup, and delivery orders. Cashiers select a fulfillment method at order start or before payment, and recipient details — name, phone number, and delivery address — are captured directly in the cart. Paid orders on POS get the same status updates, search, and filtering as online and third-party orders, with KDS changes flowing through to Order Manager. Sellers can send "order ready" text notifications from Order Manager or POS without requiring a KDS. Customer details (name, phone, address) print on kitchen tickets and receipts for delivery, pickup, and in-store orders across thermal and impact printers, reprints, and digital receipts. Existing dining options are mapped to the new structured fulfillment types with no seller action required.

Why it matters: Phone-in pickup and delivery orders no longer require sticky notes or workarounds — recipient details live in the order itself and print on every ticket. The mandatory fulfillment prompt prevents packaging mistakes and tax miscalculations in jurisdictions where dine-in and takeout carry different tax rates. Delivery orders with printed addresses remove a major blocker for sellers running in-house delivery, and unified order tracking means pickup and delivery orders appear in the correct Order Manager views instead of getting stuck under dine-in.

Access: Available to sellers using Square POS in Restaurant mode (Full Service, Quick Service, and Bar) in the US, Canada, Australia, the UK, and Ireland. To configure fulfillment methods, go to Square Dashboard → Settings → Fulfillment. Order-ready texts can be triggered from Order Manager or directly from POS — no KDS setup is required.

Available: Australia, Canada, Ireland, UK, US

DoorDash integration available for Australian food and beverage sellers 🇦🇺

Square's native DoorDash integration is available to food and beverage sellers in Australia. You can manage DoorDash orders directly from Square Dashboard and Square Point of Sale, sync your menu to DoorDash, and view delivery order reporting alongside your other sales channels — without third-party middleware or tablet juggling.

Why it matters: If you've been managing DoorDash orders on a separate tablet or through a third-party integration tool, this consolidates everything into the same system you already use for in-house orders. Menu updates sync from Square to DoorDash, orders appear in your existing order flow (including KDS), and reporting covers all channels in one place.

Access: Available to all F&B sellers in Australia on any Square plan. To connect your DoorDash account, go to Square Dashboard → Sales channels → DoorDash and follow the setup steps to link your account and sync your menu.

Available: Australia

Native Uber Eats integration available in Australia and Canada 🇦🇺 🇨🇦

Square's native Uber Eats integration expands to Australia, the UK, and Canada. Food and beverage sellers in these markets can manage Uber Eats orders directly from Square Dashboard — including order management, menu sync, and reporting — without relying on third-party middleware.

Why it matters: If you've been juggling a separate tablet or third-party tool to manage Uber Eats orders alongside your Square setup, that extra step adds complexity and increases the chance of missed or delayed orders. With the native integration, Uber Eats orders flow directly into your existing Square workflow, so your team works from one system for in-house and delivery orders alike.

Access: Available to all food and beverage sellers in Australia, the UK, and Canada on any Square plan. To connect your Uber Eats account, go to Square Dashboard → Sales channels and follow the Uber Eats setup steps.

Available: Australia, Canada

UPS shipping with discounted rates available on Square Dashboard 🇦🇺 🇨🇦 🇮🇪 🇬🇧 🇺🇸

Square sellers can create a UPS account directly from Dashboard and ship with UPS's pre-negotiated rates as a built-in benefit of integrated shipping. Previously, accessing UPS rates required bringing your own UPS account and connecting it through a third-party integration — this removes that step and offers discounted rates without any separate negotiation.

Why it matters: If you've been shipping at retail rates or managing a separate UPS account outside of Square, you can consolidate your shipping workflow in Dashboard and pay lower rates on UPS shipments. You don't need to call UPS or negotiate a contract — the discounted rates are available as part of your Square integrated shipping setup.

Access: Available to all U.S. Square sellers using integrated shipping. To enable it, go to Dashboard → Account & Settings → Fulfillment methods → Shipment → Shipping carriers, select UPS, and follow the account connection flow.

Available:Australia, Canada, Ireland, UK, US

Appointments & Services

Service-level appointment deposits to reduce no-shows 🇦🇺 🇨🇦 🇬🇧 🇮🇪 🇺🇸

Appointment deposits can be configured per service rather than as a single global setting. You can require different deposit amounts for different services — so a 30-minute consultation and a two-hour session don't have to carry the same deposit requirement.

Why it matters: When clients put money down at booking, they're far more likely to show up. Service-level deposits let you match the deposit to the value of the appointment, so you're not over-charging for quick visits or under-protecting your time on longer, higher-value services.

Access: Go to Square Dashboard → Appointments → Settings to configure deposits on a per-service basis. Deposits are collected from clients at the time of booking.

Available: Australia, Canada, Ireland, UK, US

Payments & Checkout

Advanced rules for manual discounts on Square Point of Sale 🇦🇺 🇨🇦 🇬🇧 🇮🇪 🇺🇸

Manual discounts on Square Point of Sale support advanced rules — including category targeting, buy-one-get-one (BOGO) offers, and conditional logic. These rule types were previously available only for automatic discounts. You can apply them manually at checkout with the same level of control.

Why it matters: If you run a promotion like "buy two entrees, get a dessert free" or offer a percentage off a specific category, you no longer need to set it up as an automatic discount. Staff can apply these structured discounts at the register when the situation calls for it — keeping pricing flexible without sacrificing accuracy.

Access: Available on Square Point of Sale for iOS and Android. To create a manual discount with advanced rules, go to Square Dashboard → Items → Discounts, then configure your discount with the desired category, BOGO, or conditional logic rules.

Available: Australia, Canada, Ireland, UK, US

Preauthorization for bar tabs available in Standard mode 🇺🇸

Preauthorization (bar tabs) is available in Standard mode on Square Point of Sale for both iOS and Android devices running app version 7.3 or later. Previously, preauthorization was restricted to Full Service, Quick Service, and Bar modes. The feature is opt-in, runs on the Free tier, and no longer carries a beta label or warning dialogs.

Why it matters: If you run a bar, service business, or any operation that holds a card on file before closing out a transaction, you no longer need to switch to a food and beverage mode just to use preauthorization. You get the simpler Standard mode workflow while still being able to open and close tabs — no plan upgrade required.

Access: On Square POS version 7.3 or later, go to Settings and enable preauthorization in Standard mode. For step-by-step setup instructions, see the support article "Enable and configure preauthorization for bar tabs" at https://squareup.com/help/us/en/article/8455-enable-and-configure-preauthorization-for-bar-tabs

Available: US

Cash App Pay QR code removed from buyer-facing displays 🇺🇸

The automatic Cash App Pay QR code no longer appears on the customer-facing display of Square Register and Square Stand. Cash App Pay remains fully available as a payment method — sellers select it as a tender type during checkout, and customers scan and pay to complete the transaction.

Why it matters: Removing the automatic QR code from the buyer-facing display reduces visual clutter at checkout, so customers see a cleaner screen focused on their transaction details, loyalty prompts, and receipt options. No payment capability is lost — Cash App Pay works the same way when initiated by the seller.

Access: No action is required. The QR code is removed automatically from the customer-facing display on Square Register and Square Stand. To accept Cash App Pay, select it as a tender type during checkout — customers then scan the QR code presented at that step to complete payment.

Available: US

Automatic discounts on Profiles online orders 🇺🇸

Automatic discounts apply to Profiles online orders across web, iOS, and Android. Eligible discounts — percentage off, dollar off, BOGO, and time-windowed promotions — display inline on menus, item pages, and in the cart without requiring manual application per order.

Why it matters: Customers see discounted prices and promotion details before they place an order, so there's no confusion about what's on sale at checkout. You can run online promotions confidently knowing every eligible order gets the correct discount applied automatically — no staff intervention needed.

Access: Available to all Profiles sellers. Configure discounts in Square Dashboard under Items > Discounts; eligible discounts then apply automatically at Profiles checkout.

Available: US

Tax percentage overrides by location for Online Ordering Profiles 🇺🇸

You'll be able to define tax percentage overrides by country, state, or ZIP code for online sales through Online Ordering Profiles. These seller-defined rates apply at checkout based on the buyer's location, giving you direct control over tax configuration for different jurisdictions. All overrides are managed natively within Square Dashboard — no third-party tools required.

Why it matters: Default tax rates based on your business location don't always reflect the rates required for every buyer's jurisdiction. Special districts, local surcharges, and varying state rules mean you may need to configure different rates for different areas. This update lets you set those overrides yourself so your checkout totals reflect the rates you've determined are appropriate. Note: Square doesn't provide tax advice. You're responsible for researching and configuring the correct tax rates for your sales.

Access: Rolling out to all Online Ordering Profiles merchants. Go to Dashboard → Settings → Tax to configure your overrides by country, state, or ZIP code. No opt-in is required.

Available: US

Menu & Ordering

Group ordering for full-service venues consolidates table tickets 🇦🇺

You can take orders from multiple guests at the same table and send a single consolidated ticket to the kitchen, while still letting each guest pay separately. As guests add items, everything is grouped under one table order. When you send to the kitchen, your kitchen team receives one merged docket per group instead of a separate ticket for every guest. At payment time, each guest can settle their own portion independently.

Why it matters: If you run a bistro, pub, or full-service venue, you've probably been juggling separate orders or asking your kitchen to piece together which items belong to which table. That gets unmanageable fast, especially during a rush or when seating large groups. Group ordering keeps the front-of-house flexibility your guests expect — separate checks and individual modifications — without fragmenting your kitchen workflow. Your kitchen sees the table the way they actually plate it: as one order.

Access: Group ordering will roll out for Australian sellers on the Restaurants Plus and Restaurants Premium plans. To turn it on, go to Settings → Checkout → Group Order and toggle the feature on.

Available: Australia

Time-based availability for menu groups on Square Online 🇦🇺 🇨🇦 🇬🇧 🇮🇪 🇺🇸

Menu groups on Square Online support time-based availability hours. You can configure individual menu groups — such as "Brunch" or "Happy Hour" — to display only during specific days and times. Buyers see orderable items by default based on the current time, with an "All Items" option to browse the full menu.

Why it matters: You can control which menu groups appear to buyers based on time of day and day of week, using the same group-level scheduling that works across other ordering channels.

Access: Go to Square Dashboard → Items → Items & menus → Menus, then select a menu group to configure its availability hours.

Available: Australia, Canada, Ireland, UK, US

Real time check view for food and beverage sellers (open beta) 🇦🇺 🇨🇦 🇬🇧 🇮🇪 🇺🇸

Real Time Check View introduces a split-pane checkout experience for F&B modes. Item details stay on the left while the cart updates in real time on the right as items are configured. You can switch between items while customizing and have edits saved automatically — no need to confirm or back out before moving to the next item.

Why it matters: During a rush, switching back and forth between item configuration and the cart slows service and introduces errors. With the full order visible alongside item details, you can verify selections, quantities, modifiers, and prices as you build each order. This layout also supports upcoming nested modifiers for more complex item customization.

Access: Real Time Check View is available as an open beta through Early Feature Access on your Square Dashboard. Go to Square Dashboard → Early Feature Access to enable it.

Available: Australia, Canada, Ireland, UK, US

Popular items section on your online menu 🇺🇸

A new "Popular items" section appears at the top of your online ordering Profile, automatically surfacing your best-selling items based on real order history. The section refreshes on its own as your sales patterns change — no manual curation required.

Why it matters: Customers browsing your online menu often want to know what other people are ordering. Instead of scrolling through your full menu, they see your proven best-sellers right at the top. That means faster decisions for customers and free merchandising of your top items without you having to rearrange your menu or tag favorites.

Access: Available to all Profiles merchants on web, iOS, and Android. You can toggle Popular items on or off from your Profiles settings. New brands onboarding to Profiles have it on by default.

Available: US

Operations & Settings

Compact tickets and font size options for printed kitchen tickets 🇦🇺 🇨🇦 🇬🇧 🇮🇪 🇺🇸

Printer profiles include two new customization options — font size (small, medium, or large) and compact tickets. Font size controls how large text prints on kitchen tickets, while compact tickets use a tighter layout with reduced top padding, designed for sticky labels on cups and to-go containers. Both options work on thermal printers only (not impact printers). Large font requires 80mm paper. These options apply to both in-person and online order tickets on iPad, Android, Square Register, Square Terminal, and Square Handheld.

Why it matters: Baristas and kitchen staff can read tickets at a glance when font size matches the environment — large text for a busy expo line, smaller text when space is tight. Compact tickets fit on coffee cup labels and to-go stickers without wasted whitespace, so your team spends less time squinting and more time making drinks.

Access: On your POS, go to Settings → Hardware → Printers → Profiles tab. Create or select a printer profile, then choose your preferred font size or toggle Remove Top Padding for the compact layout.

Available: Australia, Canada, Ireland, UK, US

Team Management permission includes Authorized Representative profiles 🇦🇺 🇨🇦 🇬🇧 🇮🇪 🇺🇸

Team members with the Team Management permission can manage all staff profiles, including Authorized Representative profiles. Previously, only account owners could view or edit Authorized Representative details — that restriction has been removed for team members who hold this permission.

Why it matters: If you're an owner who isn't involved in day-to-day operations, you can delegate staff management entirely to a trusted team member. They can handle onboarding, profile updates, and Authorized Representative changes without needing you to step in.

Access: Grant the Team Management permission to any team member via Square Dashboard → Staff → Permissions. Once enabled, that team member can edit all staff profiles, including Authorized Representatives, from the same Staff section.

Available: Australia, Canada, Ireland, UK, US

🎉 Your Feedback in Action

These updates are a direct result of feedback and real-world experiences shared across the community! Here's how the Community helped shape what we're launching:

Group ordering for full-service venues: @riverston86 shared that their previous POS (IMPOS) allowed multiple dockets per table and they needed this capability in Square. Group ordering solves exactly this problem — one consolidated kitchen ticket with separate guest payments.

Native Uber Eats integration now available in Canada: Previously, sellers had to go through Deliverect to connect to Uber Eats in Canada. A direct integration with Uber Eats is something that sellers like @slabburgers have been asking for, and we’re excited to share this is now available for our F&B sellers in Canada.

Fulfillment workflows for F&B sellers: Multiple sellers like @LuigisLasagna, @Oguzdemir and @AfshinB have been asking for customer details like address, name and phone number to be printed on receipt and kitchen ticket, which are especially important when it comes to orders taken over the phone. The new fulfillment workflows address both — structured data capture, printed addresses, and unified order tracking.

Service-level appointment deposits: @Jazminer92, @teewil21, @KNS, @BCole84 and many sellers have asked for deposit options per service because different appointment types warrant different deposit amounts. Now you can configure deposits at the service level instead of using a single global setting.

Compact tickets and font size options for printed kitchen tickets: The ability to adjust font size for printed kitchen tickets and make the ticket more compact as need... is something that has been requested by many different sellers, such as @kimapollo, @SVLFever @ChickadeeCafe, @ScholarT and more. You can now customize the font and size of your printed ticket with this new feature.

Time-based availability for menu groups: @Tatsu requested the ability to allow categories to have different availability from the menu availability to control when specific menu sections appear to customers. Time-based availability for menu groups on Square Online delivers exactly that.

Preauthorization in Standard mode: @julia_cw asked how to start a tab to save card info without switching to a restaurant mode. Preauthorization is now available in Standard mode on the Free tier.

💬 Community Conversations

Here's what else is happening across the Community worth knowing about:

Help shape a new website builder: @gabiz and the Square Online team are looking for US food and beverage sellers to beta test a brand-new way to build your website. It pulls in your existing Square data to generate a multi-page site tailored to your business, with AI-powered editing and custom domain support. @sacredheart926, @Donnie-M, and @Lovewell have already signed up. Want in? Reply to the post with your website link if you're interested

Tip prompts before payment is rolling out: We gave you a heads-up in April’s Volume 2 that this was coming, and just this week @LilyW shared the rollout plans and what to expect as it starts reaching more sellers. We're eager to hear how it's going for you! Read the full breakdown here

We Want to Hear From You

Tried a new feature? Share your experience in Feedback Discussions — look for posts tagged Release Feedback or start your own.

Need help or running into an issue? Post in our Help boards where fellow sellers and Square Champions can chime in.

Have an idea for something new? Share it in the Feature Requests board. The more details you provide about your use case, the better we can prioritize.

Thank you to everyone who takes the time to share feature requests, vote on ideas, and participate in discussions. Your input directly impacts our product roadmap, and we're always listening!

🪧 Stay in the Know

Browse the Early Feature Access tab in your Square Dashboard to get a head start on upcoming features.
Visit Square Release Notes for the latest product updates, or browse the Feature Log for a full history of what's shipped.