I recently tried to transfer my domain to square to link to my weebly site but I had an issue so I cancelled the transfer, I then chose for the refund to be rewarded as domain credit as i assumed it would be quicker than a debit card refund, however i haven't gotten the credit in my balance. Any ideas what I should do? ... View more

@SOS  ... View more

Hi there, I’m hoping someone can clarify whether this is a known issue or help escalate it. We’re using Item Defaults so that any new item we create is automatically assigned to our Square Online website. Our defaults are configured correctly under Channels and Site Visibility. When we create a new item using the web dashboard (Item Library), the site assigns automatically so no problem there. The issue: When creating new items directly in the Square Retail POS app, those same defaults do not apply. Every new item shows: Assign to site(s): No site(s) selected We then have to manually edit each item and toggle our website on. Since we often receive and create hundreds of new items at a time, manually fixing them one by one is extremely time-consuming and defeats the purpose of Item Defaults. According to Square’s official documentation: https://squareup.com/help/us/en/article/8289-configure-item-default-settings “You can set defaults so that new items are automatically assigned to online channels…” So based on the documentation, the POS app should be applying these defaults but is not.We already contacted Support, but they were not able to provide a solution.  Screenshots attached show: • Our Item Default settings with our online site selected • A brand-new item created in POS showing no site selected This appears to be a bug specifically in the Square POS app, since the dashboard behaves correctly. Could this be escalated to the product/engineering team? @tranguyen  Or does anyone know of a workaround so that items created in POS inherit the online channel automatically, as documented? Thank you — this would save us a huge amount of time. ... View more