What's New From Square: April Features Coming Soon...

7 Kudos

Hey Square Community,

Two weeks ago, we rolled out volume 1, and the response has been incredible. Thank you to everyone who shared feedback, asked questions, and helped other sellers navigate the changes.

We're here with another set of features and improvements coming next week across inventory, checkout, menus, and more. Some are available for early access, and the rest will be fully available by the end of April.

This is Volume 2. Here's what's new.

🔔 Make sure you turn on notifications for the Product Updates board so you never miss an announcement. Click the blue Subscribe button in Product Updates.

Online Ordering & Fulfillment

Item pre-ordering configuration for online ordering profiles 🇺🇸

You can now configure item pre-ordering directly from the add/edit item page in your Square Dashboard. When items require advance preparation or have specific fulfillment windows, you can set pre-order availability so buyers know upfront when those items can be picked up or delivered. The system also alerts buyers at checkout if items in their cart can't be fulfilled together — for example, when two pre-order items have non-overlapping fulfillment windows.

Why it matters: If you sell items that need lead time — like custom cakes, catered platters, or specialty dishes — your customers need to know before they check out whether their order can actually be fulfilled. Without pre-ordering configuration, a buyer might add a made-to-order item and a same-day item to the same cart with no indication that they'll arrive at different times (or that the combination isn't possible at all). This update gives buyers clear fulfillment expectations and reduces orders you'd otherwise need to cancel or manually coordinate.

Access: Go to Items > Items & menus on your Dashboard. When adding or editing an item, you'll see pre-order configuration options where you can set fulfillment windows and availability. This feature applies to orders placed through your online ordering profiles

Learn more about pre-order configuration

Faster order syncing on Square Point of Sale for iOS and Android 🇦🇺 🇨🇦 🇬🇧 🇮🇪 🇺🇸

Orders now sync to Square Point of Sale much faster than before on both iOS and Android devices. Whether an order comes in from Square Online, a delivery app, or another sales channel, it will appear on your POS significantly faster than it did previously. This improvement applies across all POS modes — Standard, Quick Service, Full Service, Bar, and Services.

Why it matters: When online or pickup orders are slow to appear on your POS, your team may not see them in time to acknowledge or act on them. Faster syncing means orders show up closer to real time, so your staff can stay on top of incoming volume without refreshing screens or wondering whether something came through.

Access: This improvement is automatic — no setup required. Orders from all channels will sync faster to your POS starting next week. Pickup orders will also now be visible on your POS as part of this update.

Payments Processing

Bitcoin payment acceptance now enabled by default for new sellers 🇺🇸 (excluding New York)

Starting March 16, bitcoin is automatically enabled as a payment method for all new Square sellers (excluding those based in New York and Louisiana). When a customer pays with bitcoin, the payment is converted to USD by default, so you receive dollars in your balance — not cryptocurrency. Bitcoin payment acceptance, conversion settings, and a marketing kit are also now part of the Business Hub onboarding experience, and a new spotlight in the Bitcoin dashboard highlights the next recommended action for getting started.

Why it matters: Accepting bitcoin gives your customers another way to pay at checkout without requiring you to hold or manage cryptocurrency. Because payments settle in USD by default, you can offer an additional payment method without managing cryptocurrency yourself.

Access: New sellers will see bitcoin enabled automatically during onboarding. Existing sellers can enable bitcoin by going to Account & Settings > Business > Bitcoin.

Learn more about accepting bitcoin

Notes: This feature is not available to sellers in New York.

Tip prompts now appear before payment 🇺🇸

Customers will soon select a tip amount before they pay, not after. Previously, tips were collected after the payment was completed — or not at all. With this update, the tip screen appears earlier in the checkout flow, while the customer is still at the counter and engaged.

Why it matters: If the tip prompt appears after payment is complete, customers may have already put their card away or mentally moved on from the transaction. By showing the tip screen before payment, you give customers a clear opportunity to add a tip while they're still engaged in the checkout process — which can lead to more consistent tipping.

Access: Tips before payment is available for all US sellers who collect tips on a screen. Over the coming months, this will become the default checkout flow — no action needed. If you only collect tips on paper receipts, nothing changes.

Learn more about tip settings

Menu & Catalog Management

Item and menu editing now respects team member location permissions 🇦🇺 🇨🇦 🇬🇧 🇮🇪 🇺🇸

If your business operates across multiple locations, item and menu editing now respects each team member's assigned location permissions. Team members can only edit items, assign modifier sets, update price overrides, create new items, and run bulk actions for the locations they have access to. Menus also follow these same location restrictions, so a team member who manages one location won't accidentally change menu configurations for another.

Why it matters: For businesses with multiple locations, a menu change intended for one spot could previously affect another — like a manager at your downtown café updating a price override and unintentionally changing it at your airport location too. Now, item and menu edits stay scoped to the locations each team member is responsible for, so your locations can operate independently without stepping on each other.

Access: Location permissions are automatically enforced based on your existing team member settings. Review team member access by going to Staff > Team members on your Dashboard.

Learn more about managing team permission sets

Item availability status now visible in the Item Library 🇦🇺 🇨🇦 🇬🇧 🇮🇪 🇺🇸

The Item Library now displays each item's availability status — whether it's currently available, sold out, or hidden — directly in the list view. You can see at a glance which items customers can order and which ones are unavailable, without opening each item individually.

Why it matters: If you manage a large catalog, checking availability used to mean clicking into every single item to see if it was marked as sold out or hidden. Now you can quickly scan the Item Library to spot which items need restocking or which ones you've temporarily pulled from your menu, making it easier to keep your catalog up to date.

Access: Go to Items > Items & menus on your Dashboard. Availability status now appears next to each item in the list view.

Full inventory counts now visible on Square Terminal 🇦🇺 🇨🇦 🇬🇧 🇮🇪 🇺🇸

Previously, Terminal only showed whether an item was in stock or out of stock — not the actual quantity on hand. Now, you can perform full physical inventory counts directly on Square Terminal. Scan items, reconcile quantities, and finalize counts — all from your handheld device.

Why it matters: When a customer asks if you have enough of an item in stock, you no longer need to check your phone or computer. You can see the exact count right on Terminal and answer immediately, making it faster to close sales and avoid overselling.

Access: Full inventory counts on Square Terminal are available in open beta.

Price and profit margin now visible when receiving inventory in Square POS 🇦🇺 🇨🇦 🇬🇧 🇮🇪 🇺🇸

When you receive inventory in Square POS, you can now see each item's current price and profit margin right on the receiving screen. These margin and price fields appear in two places within the inventory applet: the receive flow (where you log incoming stock) and the stock overview page. Both are view-only for now — you can reference your margins as you receive items, but editing prices directly from this screen will come in a future update.

Why it matters: If you're receiving a shipment and notice the supplier charged more than expected, you can immediately see whether your current retail price still gives you the margin you need — or if you should adjust pricing before the items hit the floor. This helps you catch margin issues in real time instead of discovering them later when it's harder to fix.

Access: Open the inventory applet on Square POS, then go to the receive flow or the stock overview page to see the new price and margin columns. This feature is available on the Square Plus plan.

Learn more about updating your inventory

Banking & Financial Services

Redeem Square Credit Card rewards to Square Savings 🇺🇸

If you have a Square Credit Card, you can now redeem your rewards points directly into your Square Savings account.

Why it matters: Previously, rewards could only be redeemed as statement credits or deposited to your Square Checking account. If you're using Square Savings to build up reserves or save for business expenses, you can now funnel your credit card rewards straight into that account instead of having them sit as statement credits or flow through checking. This gives you more control over where your rewards go and makes it easier to grow your savings automatically.

Access: You'll need an active Square Credit Card and a Square Savings account to use this feature. Savings accounts provided by Square Financial Services, Member FDIC.

🎉 Your Feedback in Action

These updates are a direct result of feedback and real world experiences shared across the community! Here's how the Community helped shape what we're launching:

Item availability status in Item Library: @kozak_langley requested a way to view all sold-out items in one place because manually scrolling through 250 items to find "Sold Out" badges was inefficient and frustrating. Now availability status is visible right in the Item Library list view.

Tip prompts before payment: Many sellers like @TheCommonsBend @JonTenfold @BlingBingMaui @angelaworthy @EricaQ and @TheRealChipA have been asking for tip screen to appear before payment screen because customers were walking away during the tip prompt. This is now the default behavior.

Item and menu editing now respects team member location permissions: @Jacky007 and other sellers have asked for the ability to prevent an item from being available automatically for all locations. Now, with this feature, new items will only be available for specific locations that the team member has access to.

💬 Community Conversations

We know some of these changes spark real questions. Here are a few conversations that came out of volume 1 worth following:

The item details redesign: we heard you. When the new POS layout rolled out, many of you had strong reactions. @ChefsCatch called it "VERY ANNOYING", @Lovesrox asked why these changes aren't options instead of mandates, and @ruchc3c, @TheFreeze and @OvrFlwCoffee flagged that tiles are too small and checkout feels slower. On the other side, @VanKalkerFarms tested the old and new layouts side by side and found it's actually fewer clicks overall thanks to the quantity button being locked to the bottom of the screen.

Our Product teams have been reading all of it. Beyond the Volume 2 features shared above, @sgrodin-pos and the POS team are actively working on a separate update: checkout settings that give you control over how item details display, including the ability to modify tile size and adjust auto-progression behavior in each section. We'll share more details soon, but wanted you to know: sharing your experiences is driving real changes — and fast. Stay tuned. 😉

We want to hear from you:

Tried a new feature? Share your experience in Feedback Discussions — look for posts tagged Release Feedback or start your own.
Need help or running into an issue? Post in our Help boards where fellow sellers and Square Champions can chime in.
Have an idea for something new? Share it in the Feature Requests board. The more details you provide about your use case, the better we can prioritize.

Thank you to everyone who takes the time to share feature requests, vote on ideas, and participate in discussions. Your input directly impacts our product roadmap, and we're always listening!

🪧 Stay in the Know

Browse the Early Feature Access tab in your Square Dashboard to get a head start on upcoming features.
Visit Square Release Notes for the latest product updates, or browse the Feature Log for a full history of what's shipped.