Groups & Events

We've used Square Retail for 8 years now. Inventory items and counts are SLIPPERY. Constantly changing. My suspicion is a few times a year Square reverts to older saved versions. Maybe a server goes down, and a backup server takes over.    Today a VERY OLD product we haven't had in YEARS showed up without online description and at full original inventory (we sold these down years ago).   Here's the photo from our square register.    Our issue is the inventory is constantly fluctuating and there is NO WAY for us to get inventory stable.     Last week a customer bought 5 bracelets online that we haven't had in months.   ... View more

Hi everyone! I’m reviewing our loyalty program and thinking about how to make rewards feel worthwhile while still keeping them sustainable for a small business. What kinds of rewards do your customers respond to most—dollar-off discounts, free products, or something else? I’d love to hear what’s worked for you. ... View more

Do you use custom branded takeaway cups and packaging? How long did you wait before you started doing this? Do you use local printing companies or do you use an online company? Who do you use, why, and are you happy with the product you receive? ... View more

Managerbot is now available to Square sellers in the United States, and I’d love to answer your questions about it.   Managerbot is AI built into Square. It uses the Square data already in your account (like sales, items, customers, team, locations, and more) to answer questions about your business in plain language. It can also help with tasks like drafting a marketing email, updating items, or building a report. You review and approve proposed changes before they’re applied.   Ask @abhiroop , Managerbot product manager, and  @Donnie-M , Square Champion and owner of Table & Ledger, anything about Managerbot in the Managerbot Q&A thread.    Participate in the Q&A     ... View more

AI doesn’t have to feel abstract or overwhelming. In this live webinar, you’ll hear directly from small business owners using AI to deliver real results — and from the Square team building tools to support them.   Join us to learn the smartest ways small businesses are using AI in 2026.   This session will cover how to: Reduce manual work with automation Create on-brand content faster Turn data into confident decisions Deliver better customer experiences You’ll also get a live demo of intelligent Square tools designed to help businesses streamline operations and stay ahead.   Speakers: Gary Thomas, Founder & CEO, Keva Juice Donnie McClanahan, Multi-location restaurant operator Samantha Argos, Product Marketing – AI Solutions, Square Register now - See you there! ... View more