Groups & Events

I own and operate an independent restaurant, and I'm comparing notes on how other operators handle private-event inquiries. A useful first estimate can depend on the date, guest count, timing, space, food and beverage expectations, budget, and whether the event fits. If the request arrives during service or lands with the wrong person, the reply can wait and the guest may move on. For restaurants handling private dining, buyouts, rehearsal dinners, corporate events, or other large-group bookings: - Where do inquiries arrive, and who owns the reply? - How do you calculate the first estimate or minimum spend? - How do you follow up and collect the deposit? I'd especially like to hear where the most back-and-forth happens. ... View more

The next primary update should add a customer portal where consumers can review all paid and unpaid invoices and update banking info. It's unclear why this hasn't been added yet.  ... View more

Hit up the East Coast Gem Show in Springfield MA this past weekend and woweeeee.... traffic was VERY light even on Saturday which is supposed to be the busiest day.   Never have we ever had the issue where it was HARD for us to BUY (typically it's the other way- hard for us to NOT buy).   These shows are cash & carry- meaning you're taking immediates, not placing orders for future items.   Most of what was shown was old stock & picked over- it looked like the inventory on the wholesale side was left over from prior shows.   I'm not sure if this is because wholesalers are having a difficult time importing into the country (my Moroccan dealer told us it took 3 months for his most recent shipment to clear customs), or if it's the fact that sales are down and people don't have the liquidity to bring in new inventory.... or that shipping costs are thru the roof- or some combo of the 3.   I'll be headed to the 2nd largest show in the World in 3 weeks- we'll see what that show has to offer- but I'm a little scared. It's a lot of time & expensive to shop these shows, and the inventory purchase needs to make it worth our while. The upcoming Denver show is our crystal inventory now through January! Yikes!   The show's retail side looked better for those that deal primarily in specimens and 1s and 2s (that's not our market).   how are y'all seeing your markets fare? ... View more

Hello, and welcome to the Leisure & Entertainment group in the Square Community! We launched this group to provide a place for you to share tips, knowledge, ideas, and more.    If you're new to the group, please reply here and introduce yourself and your business, or start a new thread about anything you want!   If you haven't already joined the group, visit the group home page and click the Join Group Hub button. We're looking forward to getting to know you! 😊 ... View more

Our online store has a security verification on it. We didn't put this on our site and aren't sure how it got there or how to control it.   Our issue is if someone is attempting to access our website via cell phone and doesn't have current updates on their browser, they receive a 404 message on our website which is causing a TON of issues.   Any help would be appreciated.   ... View more