Right now I have automatic discount. For every 6 items 1 of the 6 is free but has people bulk buy customers get free items all over there cart and it does not stay organized. Hoping this gets resolved soon. Is there a temporary solution to this? ... View more

Please allow us to create transfer orders on the new handheld. It seems like it would be a natural functionality with the new barcode scanner. A big part of our inventory work happens outdoors on docks where it isn't possible to use a computer. Currently when transferring stock, we need to put it down on paper first and then someone in our office enter the information as a transfer order in dashboard. Unsurprisingly, there are often errors, and it's an annoying duplication of work. ... View more

I want to stop using pennies in my Square POS over-the-counter sales.  This is due to the new national policy to stop minting pennies.  I could set my prices to the nearest nickel, dime, or quarter, (which I have done before) but when %discounts are taken into account, there will always be some cash sales that will need pennies for change.  We are not going to stop offering % discounts for various good reasons.  I want Square Register to have an option to round the change to the nearest nickel, since pennies are going 'obsolete' in the US.   My employees could theoretically do this manually, except for 2 reasons:  the numbers won't add up at the end of the day (the register count will always be 'off'), and also that you would be surprised how many young people can't do simple math, or perform simple concepts like 'rounding'.    Currently, when I apply a percentage discount, the SquareUp POS must already round to the closest penny.  That's just math.  If they can round to the nearest penny, then it can be made to round to the nearest nickel also. ... View more

Hi F&B Square Community! We’re @senem and @LaurenSQ from the Square product team, and we’re excited to invite US-based sellers to test an alpha version of a new feature we’re building: AI-powered voice ordering. What is it? It’s a smart voice assistant that answers your business phone, takes pickup orders automatically, and sends them straight to your POS or kitchen. Key Benefits of AI powered voice ordering: Never miss a sale: AI answers 100% of calls, even during peak times, staff shortages, or off-hours. Customers get consistent, reliable service, and you won’t lose revenue due to unanswered phones. Faster, error-free orders: Orders go directly from the phone to the kitchen or POS system so there’s no need for re-entry or confirmation. It’s faster and more accurate for both you and your customers. Quick insights: Call summaries appear in Messages so you can review quality, identify trends, and improve menu offerings. An alpha is an early sneak peek at what we’re building. With this, you'll get exclusive early access, lots of opportunities to provide feedback, and help us shape the future of the feature. ✋Interested or have questions? Drop a comment below and we’ll reach out with next steps. ... View more

@kristen    Please add a feature in Square that automatically moves the COGS amount from each sale into a dedicated Square Savings folder in real time.   This would: Help small business owners who do their own books Make sure our inventory replenishment money always matches daily COGS Reduce manual tracking and mistakes ... View more