Product Updates

cspillane · ‎04-08-2025

Introducing digital loyalty passes for Apple Wallet!

jean_sq · ‎09-30-2024

We have made it easier for you to search for a customer across your entire franchise. To help you better manage and triage customer support inquiries, we are enabling a customer search capability to allow you to search for customers across your entire franchise by name, email, and phone # from within your Square operating merchant account.

BradenSQ · ‎08-06-2024

We announced earlier this year that Square Online coupons are moving to Square Marketing, our email marketing tool. With the help of the feedback shared by many of you here, we have added to the coupon features supported by Square Marketing and streamlined the migration process to be faster for most sellers.

cspillane · ‎04-04-2024

Hi sellers, We’re excited to announce that with the power of AI, launching a Loyalty Promotion just got easier! We launched promotions in 2022 to help you incentivize customers to return to your business for events like happy hours or weekend sales. Using the updated Square Loyalty

kcapps · ‎01-17-2024

If you have existing coupons on Square Online, we wanted to notify you of some upcoming changes to your coupons on Square Online. Starting on March 25, 2024, creating and managing coupons is moving from your Square Online dashboard to Square Marketing, our product suite of marketing automation tools.

srutz_SQ · ‎11-02-2023

We’ve recently updated how you can collect customer data on Square Register, making the process simpler and faster. Now you can effortlessly gather relevant and actionable data, such as email addresses and phone numbers, from your buyers at checkout.

cspillane · ‎11-01-2023

We’re excited to introduce Tiers for Square Loyalty! Now you can offer exclusive rewards and perks based on your customer's progress within your loyalty program. Available now to all businesses using Square Loyalty.

srutz_SQ · ‎09-11-2023

We’ve refreshed the design of customer profiles in order to help you more efficiently reference important customer information like Card on File, Notes, Loyalty, and more. Quickly find and act on the information you need with this new and simplified layout.

srutz_SQ · ‎08-21-2023

Providing an easy and personalized checkout experience for your in-person, repeat customers helps to increase sales, retention, and customer satisfaction. We’re excited to announce a quicker way to add customers at checkout and see their full customer profile in Square Point of Sale. This feature is now available on Android, as well as iOS.

srutz_SQ · ‎08-08-2023

Creating a consistent experience for your customers regardless of where, when, or how often they interact with your business is imperative, and this omnichannel experience is the new norm.

Product Updates

[New] Digital Loyalty passes for Apple Wallet

[New] Customer search on Square for Franchises

[Update] Important updates to your coupons in Square Online

[Update] Square Loyalty promotions AI

[Update] Important changes to your coupons on Square Online

[Improvement] Buyer-facing customer data collection with Square Register

[New] Introducing Square Loyalty tiers 🌟

[Improvement] Customer Profiles (Card on File, Loyalty, Notes, Files)

[Improvement] Add a customer at checkout to deliver faster, better service

[New] Filter by channel to drive sales in person, online, and more