Unanswered Questions

My online shop shows pickup service menu items and every category shows items duplicated today, means that I see the same item twice in the category. I did not ...

7 - Protege
0 Replies

I got an email saying our current Professional Plan at $18/mon will be auto upgraded to the Square Plus plan at $49/mon - a cost increase that our nonprofit can...

5 - Supporter
Posted 3 hours ago in Online Store
0 Replies

1) Allow two people to book at the same time. Create an option to select how many people are coming in for an appt at the same time.2) Update service discounts ...

5 - Supporter
Posted 6 hours ago in Feedback Discussions
0 Replies

How to fix it.

5 - Supporter
Posted 6 hours ago in Staff & Payroll
0 Replies

Short question: I would like to turn off messages within Square; how can I do that?Longer context: We put a contact us form on our square site, and had it send ...

5 - Supporter
Posted 7 hours ago in Customer Engagement
0 Replies

As shown in the image below, all orders synced from the Kiosk have the "Pickup Time" printed twice on the receipt. Has anyone encountered this issue before? Any...

5 - Supporter
0 Replies

Hi everyone, I’m working with a museum that is preparing to launch a digital membership program. We plan to issue scannable digital membership cards through Mem...

5 - Supporter
Posted 10 hours ago in Payments Troubleshooting
0 Replies

Hi everyone, As I open my second location I am running into some limitations in Square. During the transitional period I will be dividing my time between the t...

Square Champion
Posted 12 hours ago in Appointments & Bookings
0 Replies

I have been trying to update my domain's DNS records for months; I opened a support request, was told it was being passed to a tech for work, never heard about ...

5 - Supporter
Posted 13 hours ago in Online Store
0 Replies

I have just added Square Marketing to our Square for restaurants.I want to link Square to my existing Google business account for Google review, however It seem...

5 - Supporter
Posted yesterday in Customer Engagement
0 Replies

So we are having an issue where a customer will pay for shipping at one price and then when we go to print the label off, a different price will be shown as wha...

5 - Supporter
Posted yesterday in Online Store
0 Replies

Recently experiencing unavailable slots for only certain providers under our account of 15+ massage therapists.The online calendar does not provide real time av...

JRY
5 - Supporter
Posted yesterday in Appointments & Bookings
0 Replies

I am using square for restaurant in canada. Is there a way to set up special menu where customers have to order and pay 2 days in advance?

5 - Supporter
0 Replies

When a donor makes a donation, at checkout it is requiring a shipping address.Memberships set up as type OTHER, are also requiring a shipping address.We do not ...

5 - Supporter
Posted Sunday in Payments Troubleshooting
0 Replies

solved

5 - Supporter
Posted Sunday in Online Store
0 Replies

I'm trying to edit my website but my categories page is hidden, and I can't select it to allow editing.The page is appearing on my site and linked to the 'Shop ...

DNC
5 - Supporter
Posted Sunday in Online Store
0 Replies

The open tickets used to show the time that each ticket was last clicked on, but it is no longer showing that. If items are accidentally added to the wrong tick...

5 - Supporter
Posted Saturday in Payments Troubleshooting
0 Replies

But does anyone cater off site??? I am looking for a work around where I can charge tiers of service and I am struggling. My current site allows the customer to...

0 Replies

For over a month our cash drawer on All machines will say drawer closed remotely. Multiple times a day. Called support no answers

5 - Supporter
0 Replies

Yesterday, Friday, 6 March at between appoxamately 1910 and 1930 GMT my Square register menus rearranged themselves with some options disappearing. My software ...

11 - Evangelist
0 Replies