Unanswered Questions

My account was compromised in the past. It has now been 3 weeks with a total withdrawal hold. There are no notifications, no banners, and no secure upload forms...

5 - Supporter
Posted 11 hours ago in Hardware Setup & Troubleshooting
0 Replies

Dear Square Support Team,I need your help to regain access to my Weebly account.When I try to log in, Square sends a verification code to an old phone number th...

5 - Supporter
Posted 14 hours ago in Forum de la communauté Square
0 Replies

I just spent 2 hours on the chat amd was transferred 15 times and not one agent understood mybproblem!I am in Canada. My store is in Canada. I only ship within ...

5 - Supporter
0 Replies

Not sure if this is the proper board for this but I figured I would try.TIP BEFORE PAYMENT! I know this was a huge request from people. Am I the only one seeing...

Square Champion
Posted yesterday in Payments Troubleshooting
0 Replies

Okay guys!Normally at our coffee shop our loyalty screen is facing the customer and they can just quickly add in their phone number and I can;t see anything hap...

Square Champion
Posted yesterday in Customer Engagement
0 Replies

Posting in case other sellers are seeing this, and because my support cases have gone unanswered.What happened: Starting around Oct 29, Square Loyalty began sen...

5 - Supporter
Posted yesterday in Customer Engagement
0 Replies

A while ago funds were listed as transferred from my square account to my linked account but the funds aren’t arriving in my account, I’ve double checked and it...

5 - Supporter
Posted Monday in Payments Troubleshooting
0 Replies

Can you open a ticket and save it in retail mode and open that saved ticket on a device in restaurant mode? I keep hearing no, but if there is a Square staff he...

6 - Contributor
0 Replies

Hi there, does anyone use Pirate Ship for their online store shipping? We have an issue that it feels like many many steps to ship as we need to after shipping ...

Square Champion
Posted Monday in Feedback Discussions
0 Replies

Hace unos meses compartí información sobre PurchasingLens, una herramienta que desarrollé para gestionar mejor las compras y la reposición de productos en mi pr...

11 - Evangelist
Posted Monday in Foro de la Comunidad Square
0 Replies

I'm hoping a Square Community moderator can help with an ongoing Account Services review.I'm relatively new to Square, and this is now my second account review ...

5 - Supporter
Posted Sunday in Payments Troubleshooting
0 Replies

Hi everyone,I'm having trouble with my Square booking calendar and I can't take bookings.ISSUE:For November 2026, the first 15 days (1st to 15th) are all greyed...

5 - Supporter
Posted Sunday in Appointments & Bookings
0 Replies

I asked the AI chatbot today if it could help me find the holiday return policy that we used on our receipts last year. Within 2-3 minutes of that request, I ha...

0 Replies

How is it that my business is available from 8am-6pm but my evenings have no appointments available. Not only that, I can’t even go back and change whatever the...

5 - Supporter
Posted Sunday in Feedback Discussions
0 Replies

Bonjour,Pouvez-vous m'aider ?Je m'arrache les cheveux depuis quelques heures et je tourne en rond ...Je n'arrive pas à faire apparaitre mes articles sur ma bout...

5 - Supporter
0 Replies

I'm the treasurer of a charity. We use Square to sell tickets. We sold two to a customer but the Square App showed failed transaction. However the customer rece...

5 - Supporter
Posted Friday in Payments Troubleshooting
0 Replies

I'm using Square POS on an iPad with Square Stand and a Star receipt printer.I have enabled "Sign on a paper receipt" and "Use quick tips on authorization slip....

5 - Supporter
Posted Friday in Reports Setup & Management
0 Replies

Hello! I bought the small square reader back in 2024, and used it only once for a small event.Now, in 2026, I went to use it again, but since the last event, it...

5 - Supporter
0 Replies

I offer catering through my business, but when I collect payment for catering, it posts to the day the payment is received, not the day the catering actually ha...

5 - Supporter
Posted Thursday in Feedback Discussions
0 Replies

I don’t know who runs these forums however there is a post regarding improvements to the forum that is getting some traction. Perhaps the powers that be could t...

11 - Evangelist
Posted Thursday in Feedback Discussions
0 Replies