Unanswered Questions

Hi, we have recently established the Loyalty programme for our customers, and we now have customers who have earned sufficient points to redeem for a free coffe...

5 - Supporter
Posted 8 hours ago in Customer Engagement
0 Replies

Hi everyone,I’ve created a coupon code in Square Online/Marketing and it appears active in my dashboard, however I can’t work out how customers are supposed to ...

5 - Supporter
Posted 10 hours ago in Payments Troubleshooting
0 Replies

Hi everyone,I own a restaurant and am evaluating a benefits program called TruBenefit Preventative Care Management Program. It appears to involve a Section 125 ...

5 - Supporter
Posted yesterday in Staff & Payroll
0 Replies

so this is a heads up cause i learnt the hard way today and lost business cause of iti was forced to do a password refresh when going on the website for what re...

5 - Supporter
Posted yesterday in Community Corner
0 Replies

Printer is printing all of the labels but 1 at a time and they are not grouped together

5 - Supporter
Posted yesterday in Hardware Setup & Troubleshooting
0 Replies

Hello, We are changing up something and going to different items for our home craft business. We are thinking of a barcode system. Something we could scan with ...

5 - Supporter
Posted yesterday in Community Corner
0 Replies

Anyone else finding the new item creation tedious? Especially in variation management?I have a seasonal retail business and use multiple variations on most item...

5 - Supporter
0 Replies

Hello everyone,I’m really frustrated and hoping someone from Square or the community can give some guidance.My Square account was recently placed under review, ...

5 - Supporter
Posted Thursday in Payments Troubleshooting
0 Replies

Hello, I have been using square for over 2 years now in order to sell my products via a square website. The website is linked to my square library where I uploa...

5 - Supporter
Posted Thursday in Online Store
0 Replies

Square salon software, integrated payroll and ran, now not elibible for 2 day payroll. They want a third party? is there a way without third party?

5 - Supporter
Posted Thursday in Staff & Payroll
0 Replies

We have two Gen1 Square Registers both of which are crashing towards the end of transactions. It appears to be software based as it happens on both machines. It...

7 - Protege
0 Replies

I run a campground where we review each reservation made in our system manually and then enter manual invoicing for each reservation into Square. Lots of reaso...

5 - Supporter
Posted Thursday in Feedback Discussions
0 Replies

I just used my square account for the first time and I clicked the option to accept a payment and it took me to a screen to manually enter card information so I...

5 - Supporter
Posted Thursday in Payments Troubleshooting
0 Replies

This is not spam. I am having real trouble here. 2nd post, same problem.Who would post on square with spam. C'mon.I got stuck in a so called "Zombie Loop" on yo...

5 - Supporter
Posted Thursday in Online Store
0 Replies

Hi, Square online orders does not have loud alerts for incoming orders for food buisness? Hows everyone managing? I have turned on in app notifications and emai...

5 - Supporter
Posted Wednesday in Online Store
0 Replies

When someone purchased something on my Square online store, I used to get an email receipt copy to my email letting me or one of my employees know there was an ...

7 - Protege
Posted Wednesday in Online Store
0 Replies

The modifiers are not showing online for my 2nd location.Here is a link to an item for example:https://paisleypatchflowers.square.site/product/prom-posy-nosegay...

5 - Supporter
Posted Wednesday in Online Store
0 Replies

I am a full 50% partner for a retail business. Before our account switched to Square Plus I had full access to all reports and item library using my phone app a...

5 - Supporter
Posted Wednesday in Reports Setup & Management
0 Replies

Recently when I try to book a new appointment for someone, the screen flashes and pops back up but is in the current day rather than when I am trying to book fo...

8 - Enthusiast
Posted Wednesday in Feedback Discussions
0 Replies

I have switched back from the deposit option. Since doing so, I have had some No shows in which their fee was declined (of course), but with the new design, it ...

8 - Enthusiast
Posted Wednesday in Feedback Discussions
0 Replies