Unanswered Questions

Recently my item library wont load up, i just get the loading wheel and thats it.i google some steps to help like:deleting cache, browser history, cookies etc.u...

7 - Protege
Posted 2 weeks ago in Hardware Setup & Troubleshooting
0 Replies

So now the updated "Square Plus" subscription charges $49 per location where the older "Square Online Plus" subscription did not. We use different mobile locati...

5 - Supporter
Posted 2 weeks ago in Online Store
0 Replies

I'm experiencing a discrepancy of two decimal places between my items on the application and the item library and the reporting data and the receipts. The appli...

5 - Supporter
Posted 2 weeks ago in Reports Setup & Management
0 Replies

Hi! Looking to see if there’s an option for selecting fulfillment method based on item variation.We are a plant nursery and are looking to make our 4” plants av...

6 - Contributor
0 Replies

When creating a new payment link, where the amount is R1,630.00, I get the following error, "Please enter an amount between R0.00 and R0.00", now, when I enter ...

5 - Supporter
Posted 2 weeks ago in Payments Troubleshooting
0 Replies

Within the last week, the Appointments app has stopped showing when clients book an appointment. It'll show both in the push notification but only canIt shows b...

5 - Supporter
Posted 2 weeks ago in Appointments & Bookings
0 Replies

what do I do if my form entries are not going to the dashboard or to my emails?

5 - Supporter
Posted 2 weeks ago in Customer Engagement
0 Replies

Hype is exciting. The venue tour is exciting. Announcing the date is exciting.Break-even math is not exciting. But it should come first.- Organizers who calcula...

8 - Enthusiast
Posted 3 weeks ago in Community Corner
0 Replies

I'm testing out my square register and I have items created in my inventory for subscriptions.I can setup a subscription via my computer but I can't seem to fin...

7 - Protege
Posted 3 weeks ago in Payments Troubleshooting
0 Replies

We are a charitable organization. how can we create voluntary fee that can be added at checkout? We do not have a website but do use a QR code that is posted on...

5 - Supporter
0 Replies

After the update, all of our POS system items were check marked to be available on our website and google. Now we get to manually go through hundreds of items t...

8 - Enthusiast
Posted 3 weeks ago in Online Store
0 Replies

You can write the perfect headline, but it still won’t beat a packed room photo.We noticed that the biggest lift often comes from adding proof that the event is...

8 - Enthusiast
Posted 3 weeks ago in Community Corner
0 Replies

I am receiving an email when an online order is placed. But I do not receive an email when someone uses one of our options that uses "payment links". Is there a...

5 - Supporter
Posted 3 weeks ago in Online Store
0 Replies

We recently switched from Square stand to Square register. On our square stand, when a discount was applied to the order, we could on the screen the discount be...

6 - Contributor
Posted 3 weeks ago in Hardware Setup & Troubleshooting
0 Replies

I have seen people have had this issue in the past but can't find a resolution even after many back and forths with Square. We use the 2nd Gen Square stand with...

5 - Supporter
Posted 3 weeks ago in Hardware Setup & Troubleshooting
0 Replies

Can someone please help me I am so frustrated with this. see below the pink launch20, I have deleted from discounts coupons etc, it doesn't appear on home page ...

5 - Supporter
Posted 3 weeks ago in Online Store
0 Replies

Hi, was reorganising menu items and categories etc., created a new tea category - the new tea items for it - created a menu group for it - and added it to my on...

5 - Supporter
Posted 3 weeks ago in Online Store
0 Replies

When you list a service in the Appointments app and you add additional VARIATIONS, you are not able to see which one was booked. This is really horrible! Our pr...

8 - Enthusiast
Posted 3 weeks ago in Feedback Discussions
0 Replies

Sometimes we see organizers try bundles, stacked add-ons, weird price endings, complex early-bird math etc. It feels strategic, but it often just confuses peopl...

8 - Enthusiast
Posted 3 weeks ago in Community Corner
0 Replies

The ProblemWe cannot identify or contact the original account owner.Only the owner can initiate an ownership transfer.Funds are currently sitting in the account...

5 - Supporter
Posted 3 weeks ago in Payments Troubleshooting
0 Replies