Unanswered Questions

Since Monday, my receipts are blank. I use an ipad and air print to a brother printer. I can print if I login to my desktop square. I have tried deleting and re...

5 - Supporter
Posted 2 weeks ago in Hardware Setup & Troubleshooting
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I made a payment link where my customers can specify their own payment amount. I have had two transactions on it and it does not appear to be collecting any sal...

7 - Protege
Posted 2 weeks ago in Payments Troubleshooting
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この記事では、Square ショップで注文した商品の注文履歴の確認方法と、注文ステータスの見方についてご説明します。 ※今後のシステムの更新で仕様や表記が変更となる可能性がございます。予めご留意ください。 注文履歴の確認手順 Square ショップにて、画面右上の「マイアカウント」をクリック(アカウントにログインし...

Square Community Moderator
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One of my staff members had to replace her laptop because of this she cannot access her usual 2FA method and cannot get access to Square. I have tried dissablin...

5 - Supporter
Posted 2 weeks ago in Staff & Payroll
0 Replies

The order or arrangement of two of my categories are not responding on the store site itself. It seems that my other categories respond as expected when I rearr...

5 - Supporter
Posted 3 weeks ago in Online Store
0 Replies

Hi Square Team,I hope you’re doing well. I’m writing to report a problem we’ve been experiencing since the recent update to the appointment system.On the busine...

5 - Supporter
Posted 3 weeks ago in Appointments & Bookings
0 Replies

Hi there!I am having an issue with trying to set up a square online page. I get the attached error (Everything in shades of grey, no editing options, no text or...

5 - Supporter
Posted 3 weeks ago in Online Store
0 Replies

We have been having trouble all week with our Square Handhelds and IPads throwing a Failed to Sync Check on tables. It will accept the order by sending it to th...

5 - Supporter
Posted 3 weeks ago in Hardware Setup & Troubleshooting
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顧客リストをインポートしようとしても、「住所:市区町村」の項目のみ「Squareの属性」の選択肢として上がらず、インポートできません。顧客リスト上の顧客のデータは、すべてこの項目の入力はあり、サポートセンターの方の助言で、いったん今ある顧客リストをエクスポートして、そのデータを再度インポートしてみることを試しましたが、...

5 - Supporter
0 Replies

Hi we run a market every few months which is a frantic high speed affair. Throughout the day individual items get discounted by set amounts (20,40,60 percent et...

5 - Supporter
Posted 3 weeks ago in Payments Troubleshooting
0 Replies

I am setting up an online store for sewn crafts & I've figured out how to set my standard postage rate but I have an item that is very light which I can send in...

5 - Supporter
Posted 3 weeks ago in Online Store
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I think I have it figure out now.Thanks!

5 - Supporter
Posted 3 weeks ago in Online Store
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This new layout with the update is really slowing everything down; is there a way for me to get back to the previous layout. Please help a busy business owner o...

7 - Protege
Posted 3 weeks ago in Hardware Setup & Troubleshooting
0 Replies

I am writing regarding an ongoing issue with the email service for my domain.I have two concerns:1. Unreliable email delivery: I use the addressesinfo@mywebsite...

5 - Supporter
Posted 3 weeks ago in Customer Engagement
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Bonjour ,J'ai récemment fait un site et lorsque je vais dessus mes produits sont marqué en rupture de stock et impossible de les commander alors que sur ma sect...

5 - Supporter
Posted 3 weeks ago in Forum de la communauté Square
0 Replies

I tried to change an employee's direct deposit account from the business' dashboard under Staff > Team Members > the employee > Payroll > Personal > Edit Direct...

5 - Supporter
Posted 3 weeks ago in Staff & Payroll
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We own a coffee shop and just started using Square Plus. We’re wanting to keep track of our stock count for consumable items by sale. If we sell a certain size ...

5 - Supporter
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I have a Star TSP 143iii Printer that after a software update on my Handheld POS does not connect anymore. WHAT do I do? I need it for back of house order ticke...

5 - Supporter
Posted 3 weeks ago in Hardware Setup & Troubleshooting
0 Replies

Why the heck did you get rid of the keypad? We run a high volume shop and the keypad allowed us to multi-select "x" number of items. The new location in actions...

5 - Supporter
0 Replies

Me and probably some other users would be interested if the new iOS design will be introduced soon.

5 - Supporter
Posted 3 weeks ago in Hardware Setup & Troubleshooting
0 Replies