Unanswered Questions

We have taken over a business that has an existing Weebly website. We have a Square account and were of the understanding that the existing site could be linked...

5 - Supporter
Posted 3 hours ago in Online Store
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Our online shop was working reasonably well with all orders being shipped up until this point. Today a customer placed an order for pickup and soon after, they ...

5 - Supporter
Posted yesterday in Online Store
0 Replies

Weather events, local festivals, busted city pipes, etc.., can affect business in a positive or negative way. Is there a place to input such data for each day. ...

5 - Supporter
Posted yesterday in Feedback Discussions
0 Replies

Online shop dashboard has Print setting under "Pickup & delivery" section(see the screenshot image) and I choose "Print order ticket when the order is place" al...

7 - Protege
Posted yesterday in Online Store
0 Replies

I have always said that every business has a season. When is yours?I am an airbrush spray tanner with 2 locations. Our peak season is March - June. Nov - Jan is...

Square Champion
Posted yesterday in Beauty & Wellness
0 Replies

If i filter a group based on the Marketing Customer option, then the results don't match what's output in an export of the same group within the export's Email ...

5 - Supporter
Posted yesterday in Reports Setup & Management
0 Replies

Hi. Newbie here.... I have 8 services all ready to go, however, only 4 of them are showing on the site page. Can you tell me why? Thanks.

5 - Supporter
Posted yesterday in Online Store
0 Replies

We have our system set to accept pre-payments for all appointments after we review and manually confirm them. It is my understanding that this means that the cu...

6 - Contributor
Posted yesterday in Appointments & Bookings
0 Replies

In iOS on my iPhone app I'm trying to make a change to the charge that I've entered. How do I clear it and start over again?

5 - Supporter
Posted yesterday in Payments Troubleshooting
0 Replies

My online site is unable to process any orders receiving an a"We're sorry. Looks like something went wrong" error when using apple pay, google pay or a physical...

5 - Supporter
Posted yesterday in Online Store
0 Replies

Buenas,Como ya sabréis, en España tenemos un gran problema durante los partidos de fútbol de La Liga dado que se dedican a tirar Cloudflare para combatir la pir...

5 - Supporter
Posted yesterday in Foro de la Comunidad Square
0 Replies

I have not changed any settings and have fulfilled orders previosly, and today my accepting orders button is greyed out.

5 - Supporter
Posted yesterday in Online Store
0 Replies

All settings, visibility, fulfillment, etc are correct, and my shop all page will not load. I put in a featured item to check and I can click on the item fine, ...

5 - Supporter
Posted yesterday in Online Store
0 Replies

Saw an old post asking the same question but the solution seems to be outdated. I checked all our location names under the location tab, and didn't see the one ...

5 - Supporter
Posted yesterday in Customer Engagement
0 Replies

Hello,I'm experiencing an issue with amismatch in the total amount collected between the orders shown in the Square Dashboard (Transactions section) for a speci...

5 - Supporter
Posted yesterday in Community Corner
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How do I set different shipping prices for different item variations?We offer items individually, by the retail tray, and by the case for bulk discounts. These ...

5 - Supporter
Posted Thursday in Online Store
0 Replies

Hello. I'm finishing up setting up my website and "shipping" seems to be the issue. I have done every step in shipping and I still cannot take orders. Am I miss...

5 - Supporter
0 Replies

Is there any way to delete customers or remove customer emails that are listed as "bounced" from an email campaign?

5 - Supporter
Posted Thursday in Customer Engagement
0 Replies

I have a shop in Cuenca, Ecuador. We sell bulk products by weight, such as shampoo and detergent. Just now, there was something wrong with this function. After ...

6 - Contributor
Posted Thursday in Community Corner
0 Replies

My items are appearing duplicated in mobile view but not in desktop view. Help! It wasn't doing this before and I don't think I've changed any settings to make ...

5 - Supporter
Posted Thursday in Payments Troubleshooting
0 Replies