Unanswered Questions

Within the last week, the Appointments app has stopped showing when clients book an appointment. It'll show both in the push notification but only canIt shows b...

5 - Supporter
Posted a week ago in Appointments & Bookings
0 Replies

what do I do if my form entries are not going to the dashboard or to my emails?

5 - Supporter
Posted a week ago in Customer Engagement
0 Replies

Hype is exciting. The venue tour is exciting. Announcing the date is exciting.Break-even math is not exciting. But it should come first.- Organizers who calcula...

8 - Enthusiast
Posted 2 weeks ago in Community Corner
0 Replies

I'm testing out my square register and I have items created in my inventory for subscriptions.I can setup a subscription via my computer but I can't seem to fin...

7 - Protege
Posted 2 weeks ago in Payments Troubleshooting
0 Replies

We are a charitable organization. how can we create voluntary fee that can be added at checkout? We do not have a website but do use a QR code that is posted on...

5 - Supporter
0 Replies

After the update, all of our POS system items were check marked to be available on our website and google. Now we get to manually go through hundreds of items t...

8 - Enthusiast
Posted 2 weeks ago in Online Store
0 Replies

You can write the perfect headline, but it still won’t beat a packed room photo.We noticed that the biggest lift often comes from adding proof that the event is...

8 - Enthusiast
Posted 2 weeks ago in Community Corner
0 Replies

I am receiving an email when an online order is placed. But I do not receive an email when someone uses one of our options that uses "payment links". Is there a...

5 - Supporter
Posted 2 weeks ago in Online Store
0 Replies

We recently switched from Square stand to Square register. On our square stand, when a discount was applied to the order, we could on the screen the discount be...

6 - Contributor
Posted 2 weeks ago in Hardware Setup & Troubleshooting
0 Replies

I have seen people have had this issue in the past but can't find a resolution even after many back and forths with Square. We use the 2nd Gen Square stand with...

5 - Supporter
Posted 2 weeks ago in Hardware Setup & Troubleshooting
0 Replies

Can someone please help me I am so frustrated with this. see below the pink launch20, I have deleted from discounts coupons etc, it doesn't appear on home page ...

5 - Supporter
Posted 2 weeks ago in Online Store
0 Replies

Hi, was reorganising menu items and categories etc., created a new tea category - the new tea items for it - created a menu group for it - and added it to my on...

5 - Supporter
Posted 2 weeks ago in Online Store
0 Replies

When you list a service in the Appointments app and you add additional VARIATIONS, you are not able to see which one was booked. This is really horrible! Our pr...

8 - Enthusiast
Posted 2 weeks ago in Feedback Discussions
0 Replies

Sometimes we see organizers try bundles, stacked add-ons, weird price endings, complex early-bird math etc. It feels strategic, but it often just confuses peopl...

8 - Enthusiast
Posted 2 weeks ago in Community Corner
0 Replies

The ProblemWe cannot identify or contact the original account owner.Only the owner can initiate an ownership transfer.Funds are currently sitting in the account...

5 - Supporter
Posted 2 weeks ago in Payments Troubleshooting
0 Replies

Hello, I am assisting a new company with looking into software for their studio, as a current user we love Square, however has anyone used or set up their dance...

5 - Supporter
Posted 2 weeks ago in Event Discussions
0 Replies

Last year we had someone enter an extra 0 in their tip and a manager just refunded it from the order, messing up everything that week.I thought I learned the le...

8 - Enthusiast
Posted 2 weeks ago in Feedback Discussions
0 Replies

I am trying to set up a multibuy discount for a category on my website.The discount is a "2 for £x", ie when a customer adds two items from this category into t...

7 - Protege
Posted 2 weeks ago in Online Store
0 Replies

an update was loaded but now accessabilty is gone along with other setting

5 - Supporter
Posted 2 weeks ago in Hardware Setup & Troubleshooting
0 Replies

I have been able to edit my Weebly website for a number of years and as far as I know nothing has changed. Today I get a warning that I am using features that a...

5 - Supporter
Posted 2 weeks ago in Hardware Setup & Troubleshooting
0 Replies