Unanswered Questions

We recently integrated our Square Online ordering site with Cash App. Since the change, modifiers on Cash App orders are appearing in the wrong order on the car...

0 Replies

Can someone please explain to me how my reports never have the correct "customers served" to transactions numbers? I had 11 sales last month, to 11 different cl...

7 - Protege
Posted 2 weeks ago in Reports Setup & Management
0 Replies

Hola a todos,Llevo poco tiempo utilizando Square para Restaurantes y me estoy encontrando con dos limitaciones relacionadas con los combos. Quería saber si exis...

5 - Supporter
Posted 2 weeks ago in Foro de la Comunidad Square
0 Replies

I have a domain and a Google Workspace account through Square that I use for website and Gmail for my small organization. The website is a non-payment, informat...

5 - Supporter
Posted 2 weeks ago in Payments Troubleshooting
0 Replies

Running into an issue where if a guest or staff Add an old, previously ordered item (like before the new nested modifiers) - it breaks across the board on KDS a...

8 - Enthusiast
Posted 2 weeks ago in Feedback Discussions
0 Replies

I created twoShipping rate profiles based on weight: A Domestic Profile for the US, and an International Profile for the rest of the world. The rate type on eac...

5 - Supporter
Posted 2 weeks ago in Online Store
0 Replies

Square's customer service with its' subscribers is reprehensible!!!! Fellow Square users, you're welcome to read through the screenshots of my chat with Square ...

7 - Protege
Posted 2 weeks ago in Customer Engagement
0 Replies

Newbie question: If I invoice a customer (web) and the size of the transaction triggers a Square payment limit, will I discover this when I create the invoice, ...

5 - Supporter
Posted 2 weeks ago in Payments Troubleshooting
0 Replies

Square pulls inventory data from our Thrive inventory. It's connected but not pulling quantity.How to fix?Just setting up online store!Steve

5 - Supporter
Posted 2 weeks ago in Online Store
0 Replies

Is anyone familiar with CalSaver for 401K and Square Payroll? I am uploading the 401K amounts every single week and would like to automate it. I feel confident ...

Square Champion
Posted 2 weeks ago in Staff & Payroll
0 Replies

Hello!I am trying to find a way to keep my COGS report accurate when sometimes I need to change what SKU things fall under.I have living inventory (fish and pla...

7 - Protege
Posted 2 weeks ago in Reports Setup & Management
0 Replies

Since Monday, my receipts are blank. I use an ipad and air print to a brother printer. I can print if I login to my desktop square. I have tried deleting and re...

5 - Supporter
Posted 2 weeks ago in Hardware Setup & Troubleshooting
0 Replies

I made a payment link where my customers can specify their own payment amount. I have had two transactions on it and it does not appear to be collecting any sal...

7 - Protege
Posted 2 weeks ago in Payments Troubleshooting
0 Replies

この記事では、Square ショップで注文した商品の注文履歴の確認方法と、注文ステータスの見方についてご説明します。 ※今後のシステムの更新で仕様や表記が変更となる可能性がございます。予めご留意ください。 注文履歴の確認手順 Square ショップにて、画面右上の「マイアカウント」をクリック(アカウントにログインし...

Square Community Moderator
0 Replies

One of my staff members had to replace her laptop because of this she cannot access her usual 2FA method and cannot get access to Square. I have tried dissablin...

5 - Supporter
Posted 2 weeks ago in Staff & Payroll
0 Replies

The order or arrangement of two of my categories are not responding on the store site itself. It seems that my other categories respond as expected when I rearr...

5 - Supporter
Posted 2 weeks ago in Online Store
0 Replies

Hi Square Team,I hope you’re doing well. I’m writing to report a problem we’ve been experiencing since the recent update to the appointment system.On the busine...

5 - Supporter
Posted 2 weeks ago in Appointments & Bookings
0 Replies

Hi there!I am having an issue with trying to set up a square online page. I get the attached error (Everything in shades of grey, no editing options, no text or...

5 - Supporter
Posted 3 weeks ago in Online Store
0 Replies

We have been having trouble all week with our Square Handhelds and IPads throwing a Failed to Sync Check on tables. It will accept the order by sending it to th...

5 - Supporter
Posted 3 weeks ago in Hardware Setup & Troubleshooting
0 Replies

顧客リストをインポートしようとしても、「住所:市区町村」の項目のみ「Squareの属性」の選択肢として上がらず、インポートできません。顧客リスト上の顧客のデータは、すべてこの項目の入力はあり、サポートセンターの方の助言で、いったん今ある顧客リストをエクスポートして、そのデータを再度インポートしてみることを試しましたが、...

5 - Supporter
0 Replies