Unanswered Questions

When a donor makes a donation, at checkout it is requiring a shipping address.Memberships set up as type OTHER, are also requiring a shipping address.We do not ...

5 - Supporter
Posted Sunday in Payments Troubleshooting
0 Replies

solved

5 - Supporter
Posted Sunday in Online Store
0 Replies

I'm trying to edit my website but my categories page is hidden, and I can't select it to allow editing.The page is appearing on my site and linked to the 'Shop ...

DNC
5 - Supporter
Posted Sunday in Online Store
0 Replies

The open tickets used to show the time that each ticket was last clicked on, but it is no longer showing that. If items are accidentally added to the wrong tick...

5 - Supporter
Posted Saturday in Payments Troubleshooting
0 Replies

But does anyone cater off site??? I am looking for a work around where I can charge tiers of service and I am struggling. My current site allows the customer to...

0 Replies

For over a month our cash drawer on All machines will say drawer closed remotely. Multiple times a day. Called support no answers

5 - Supporter
0 Replies

Yesterday, Friday, 6 March at between appoxamately 1910 and 1930 GMT my Square register menus rearranged themselves with some options disappearing. My software ...

11 - Evangelist
0 Replies

Ayer, viernes 6 de marzo, entre aproximadamente las 19:10 y las 19:30 GMT, los menús de mi terminal de Square se reorganizaron solos y algunas opciones desapare...

11 - Evangelist
Posted Saturday in Foro de la Comunidad Square
0 Replies

Hi everyone,I run a small online vape store called Smokey Cloudz and I’m thinking about using Square for payments and order management.My site is already runnin...

5 - Supporter
Posted Friday in Payments Troubleshooting
0 Replies

When creating my packages I'm able to add services. However, I'm not able to add items with it. For example, I sell facials and send them home with products. I'...

7 - Protege
Posted a week ago in Feedback Discussions
0 Replies

Instead of pushing one ticket at a time, some organizers (some, but not enough) make it easier to buy more in a single click. Ticket bundles are popular with gr...

8 - Enthusiast
Posted a week ago in Community Corner
0 Replies

Update: Starting fresh on a new day, I noticed this error when I clicked into a category:Is this indicative that this is just an issue I need to wait for Square...

5 - Supporter
Posted a week ago in Online Store
0 Replies

We are a long-established Square user with a food cart and catering location. I was playing around with the "Menu" and "Modes" features to see if they would hav...

8 - Enthusiast
Posted a week ago in Online Store
0 Replies

I wanted to test the mobile app to confirm it was working to my store. I placed a fake order with a cash transaction. I then confirmed it worked then did a refu...

5 - Supporter
Posted a week ago in Reports Setup & Management
0 Replies

I am opening a second location, and try as I might I cannot figure out how to set this up on the customer-facing appointment page. I have enabled the new locati...

Square Champion
Posted a week ago in Feedback Discussions
0 Replies

Most organizers obsess over the event page, but then forget the checkout is the last impression. So a lot of times the event looks polished, the branding is str...

8 - Enthusiast
Posted a week ago in Community Corner
0 Replies

Recently my item library wont load up, i just get the loading wheel and thats it.i google some steps to help like:deleting cache, browser history, cookies etc.u...

7 - Protege
Posted a week ago in Hardware Setup & Troubleshooting
0 Replies

Hi Entrepreneurs!Have any of you added more business locations? I have had my grooming shop in Cloverdale, CA, for going on 3 years. After researching need I ha...

Square Champion
Posted a week ago in Community Corner
0 Replies

So now the updated "Square Plus" subscription charges $49 per location where the older "Square Online Plus" subscription did not. We use different mobile locati...

5 - Supporter
Posted a week ago in Online Store
0 Replies

I'm experiencing a discrepancy of two decimal places between my items on the application and the item library and the reporting data and the receipts. The appli...

5 - Supporter
Posted a week ago in Reports Setup & Management
0 Replies