Unanswered Questions

Hey all, quick heads-up in case it's useful. Just to be clear upfront: this is about customer referrals (customer bringing a friend), not Square Loyalty poin...

8 - Enthusiast
Posted Monday in Customer Engagement
0 Replies

One of my clients is having an issue - they want to be able to offer a 100% discount coupon on an on-demand delivery order that a customer places via Square Onl...

5 - Supporter
Posted Monday in Online Store
0 Replies

I am going to place my merchandise to my existing website. I do not need my customers to come to my square store. I don't want to have to go to each item and cl...

5 - Supporter
Posted Sunday in Payments Troubleshooting
0 Replies

Web Payments SDK v1.84.0 returns 401 Unauthorized on GET https://pci-connect.squareup.com/payments/hydrate in production. Card fields never render.Application I...

5 - Supporter
Posted Friday in Payments Troubleshooting
0 Replies

Hi - I don't see a Board related to my question but here goes: I have the option to either pick Square Plus or Square Premium by August 22 or defer changing my ...

5 - Supporter
Posted Friday in Reports Setup & Management
0 Replies

Recommended receipt paper rolls for a Terminal device. Ideally, I would like to use the larger length (50') but need the paper not to easily rip when handled.

5 - Supporter
0 Replies

The way tip pooling works in Square is quite sloppy. You can't give a percentage of the daily tips to two different job roles without merging those roles into o...

8 - Enthusiast
Posted a week ago in Staff & Payroll
0 Replies

I have an item which shows on my website but not in any list. I want to delete it.

5 - Supporter
0 Replies

Hi guys, we are running a village fete, so one location but multiple stalls. I have created multiple locations (unique), with nicknames (unique) all with same b...

5 - Supporter
Posted a week ago in Payments Troubleshooting
0 Replies

Is anyone else frustrated with the removal of the 'available to sell' function that used to be with Stock in hand. Since the last update this has been taken off...

6 - Contributor
0 Replies

As soon as I click on start I get the 'Please try again screen: Set up payments Please try again There was an issue verifying your submitted information. You ca...

5 - Supporter
Posted a week ago in Hardware Setup & Troubleshooting
0 Replies

I've just created a new website. I've done all the things specified by the online help AI but all my items remain stubbornly marked "out of stock". I have tried...

5 - Supporter
Posted a week ago in Online Store
0 Replies

I've been using Square Bill Pay since 2024. As of last month, when I go to upload a "bill" (in my case, a sales invoice that I've used the same spreadsheet sinc...

5 - Supporter
Posted a week ago in Payments Troubleshooting
0 Replies

Anyone trying to connect Soro to the Square Blog page. The code provided by Soro is not working on the Square website.

5 - Supporter
Posted a week ago in Payments Troubleshooting
0 Replies

My Weebly site has a problem when I add a gallery to a blog post. The first image shown comes from a previous post, not one I included in the upload. However wh...

5 - Supporter
Posted a week ago in Customer Engagement
0 Replies

If I wind up/close my physical location and file an articles of Termination for my business, will I still be able to use my square account TIN to take payments ...

5 - Supporter
Posted a week ago in Feedback Discussions
0 Replies

I have deleted items that are still showing up on my site. I have tried the suggested 'fixes' with online support, but they didn't work. I see that several othe...

5 - Supporter
Posted a week ago in Online Store
0 Replies

kds displaying 'for here' on ticket name so they can't see names

5 - Supporter
Posted a week ago in Payments Troubleshooting
0 Replies

We have a register and a terminal in our retirement village. The register is used in our bar and the terminal at the door for our occasional functions. When we ...

5 - Supporter
0 Replies

Hi,I hope someone can help me out.I have been unable to renew my domain name (20-7-26) as a result of an unresolved system error. The helpdesk confirmed by emai...

5 - Supporter
Posted a week ago in Payments Troubleshooting
0 Replies