Unanswered Questions

I downloaded my daily sales for several months through the reports area in Square so I can look at trends in my average daily transactions. The download does no...

8 - Enthusiast
Posted Friday in Community Corner
0 Replies

I notice that the transaction download CSV which I made back in March, which had a complete listing of names in the 'Customer Name' field, when I extract that s...

5 - Supporter
Posted Friday in Reports Setup & Management
0 Replies

People decide in a few seconds if your event is worth it. Most of that decision comes from one line: your headline.Across TicketsCandy events, we see it all the...

8 - Enthusiast
Posted Thursday in Community Corner
0 Replies

Posting this as a formal complaint about two separate but related failures by Square.**1. Removing email customization without adequate notice or alternatives**...

6 - Contributor
Posted Thursday in Online Store
0 Replies

HiOur website was working fine and appointment submit button was sending us emails via our square website. It has stopped sending us emails now. It is adding th...

5 - Supporter
Posted Thursday in Appointments & Bookings
0 Replies

Has anyone had a second cash advance uk? How long did you wait after the first one was paid off?

5 - Supporter
Posted Wednesday in Banking With Square
0 Replies

How can I make a standard page with items to sell instead of having to create a category....or is this no longer an option? I want to have my products on their ...

5 - Supporter
Posted Wednesday in Payments Troubleshooting
0 Replies

Ever had someone ask for a refund and your first thought is “this is gonna hurt”?Short term, yeah. But this is one of those moments people remember.Across Ticke...

8 - Enthusiast
Posted Wednesday in Community Corner
0 Replies

Any sign of when we will be able to integrate orders with parcel2go? Their smartsend looks great and can be used with pretty much every ecommerce provider excep...

5 - Supporter
Posted Wednesday in Online Store
0 Replies

We have used a mag reader in the past to swipe square-approved gift cards but it has not been working despite buying new mag readers. Anyone else having this is...

5 - Supporter
Posted Wednesday in Payments Troubleshooting
0 Replies

It seems that the low stock setting only applies to the main stocked item when variants are listed. It would be great to be able to use the Low Stock for the va...

8 - Enthusiast
Posted Wednesday in Feedback Discussions
0 Replies

One-off events feel exciting, BUT recurring events build momentum.We see this when organizers run the same event format more than once. The second and third run...

8 - Enthusiast
Posted Tuesday in Community Corner
0 Replies

I am moving from QuickBooks Payroll Online to Square Payroll. I can't seem to get my prior payroll info to upload. I follow the prompts & nothing happens! Do I ...

5 - Supporter
Posted Tuesday in Staff & Payroll
0 Replies

I have set up multiple packages for my business (Australia, GST 10%) and as far as I can see the sales tax settings are set up correctly as per the instructions...

5 - Supporter
Posted Tuesday in Payments Troubleshooting
0 Replies

Tap to pay works. But every day I restart the app and it's greyed out. I have to uninstall the whole app and reinstall... Surely there has to be a fix rather th...

5 - Supporter
0 Replies

Over the past few weeks, in an effort to encourage more customers to pay by credit card instead of wire transfers or ACH, I’ve been creating individual payment ...

6 - Contributor
Posted Tuesday in Payments Troubleshooting
0 Replies

I made a mistake by changing some things on the wrong page of my website. I didn't publish the mistake, so the public view is still okay. But the edit page won'...

5 - Supporter
Posted a week ago in Online Store
0 Replies

My square terminal is used in a coffee fund situation at work. The terminal is unmanned and only used by customers. We work off the honor system here soI have a...

5 - Supporter
0 Replies

Hello, just wanted to report a bug with split payments I had within the last two weeks.A customer split their payment for $81.50 and paid $41.50 in cash and $40...

6 - Contributor
Posted a week ago in Feedback Discussions
0 Replies

Someone said to me, you have a tough job, restaurants are tough. And it reminded me that so many of you are out there everyday slinging hash.They expected an an...

Square Champion
Posted a week ago in Food & Beverage
0 Replies