Unanswered Questions

Yesterday, Friday, 6 March at between appoxamately 1910 and 1930 GMT my Square register menus rearranged themselves with some options disappearing. My software ...

11 - Evangelist
Posted 2 weeks ago in Hardware Setup & Troubleshooting
0 Replies

Ayer, viernes 6 de marzo, entre aproximadamente las 19:10 y las 19:30 GMT, los menús de mi terminal de Square se reorganizaron solos y algunas opciones desapare...

11 - Evangelist
Posted 2 weeks ago in Foro de la Comunidad Square
0 Replies

Hi everyone,I run a small online vape store called Smokey Cloudz and I’m thinking about using Square for payments and order management.My site is already runnin...

5 - Supporter
Posted 2 weeks ago in Payments Troubleshooting
0 Replies

When creating my packages I'm able to add services. However, I'm not able to add items with it. For example, I sell facials and send them home with products. I'...

7 - Protege
Posted 2 weeks ago in Feedback Discussions
0 Replies

Instead of pushing one ticket at a time, some organizers (some, but not enough) make it easier to buy more in a single click. Ticket bundles are popular with gr...

8 - Enthusiast
Posted 3 weeks ago in Community Corner
0 Replies

We are a long-established Square user with a food cart and catering location. I was playing around with the "Menu" and "Modes" features to see if they would hav...

8 - Enthusiast
Posted 3 weeks ago in Online Store
0 Replies

I wanted to test the mobile app to confirm it was working to my store. I placed a fake order with a cash transaction. I then confirmed it worked then did a refu...

5 - Supporter
Posted 3 weeks ago in Reports Setup & Management
0 Replies

I am opening a second location, and try as I might I cannot figure out how to set this up on the customer-facing appointment page. I have enabled the new locati...

Square Champion
Posted 3 weeks ago in Feedback Discussions
0 Replies

Most organizers obsess over the event page, but then forget the checkout is the last impression. So a lot of times the event looks polished, the branding is str...

8 - Enthusiast
Posted 3 weeks ago in Community Corner
0 Replies

Recently my item library wont load up, i just get the loading wheel and thats it.i google some steps to help like:deleting cache, browser history, cookies etc.u...

7 - Protege
Posted 3 weeks ago in Hardware Setup & Troubleshooting
0 Replies

So now the updated "Square Plus" subscription charges $49 per location where the older "Square Online Plus" subscription did not. We use different mobile locati...

5 - Supporter
Posted 3 weeks ago in Online Store
0 Replies

I'm experiencing a discrepancy of two decimal places between my items on the application and the item library and the reporting data and the receipts. The appli...

5 - Supporter
Posted 3 weeks ago in Reports Setup & Management
0 Replies

Hi! Looking to see if there’s an option for selecting fulfillment method based on item variation.We are a plant nursery and are looking to make our 4” plants av...

6 - Contributor
0 Replies

When creating a new payment link, where the amount is R1,630.00, I get the following error, "Please enter an amount between R0.00 and R0.00", now, when I enter ...

5 - Supporter
Posted 3 weeks ago in Payments Troubleshooting
0 Replies

Within the last week, the Appointments app has stopped showing when clients book an appointment. It'll show both in the push notification but only canIt shows b...

5 - Supporter
Posted 3 weeks ago in Appointments & Bookings
0 Replies

what do I do if my form entries are not going to the dashboard or to my emails?

5 - Supporter
Posted 3 weeks ago in Customer Engagement
0 Replies

Hype is exciting. The venue tour is exciting. Announcing the date is exciting.Break-even math is not exciting. But it should come first.- Organizers who calcula...

8 - Enthusiast
Posted 3 weeks ago in Community Corner
0 Replies

I'm testing out my square register and I have items created in my inventory for subscriptions.I can setup a subscription via my computer but I can't seem to fin...

7 - Protege
Posted 3 weeks ago in Payments Troubleshooting
0 Replies

We are a charitable organization. how can we create voluntary fee that can be added at checkout? We do not have a website but do use a QR code that is posted on...

5 - Supporter
0 Replies

After the update, all of our POS system items were check marked to be available on our website and google. Now we get to manually go through hundreds of items t...

8 - Enthusiast
Posted 3 weeks ago in Online Store
0 Replies