Unanswered Questions

Hello everyone,My name is Dr. Sheila Mary, and I am the founder of Makaya Health Center, an integrative naturopathic medical practice based in Lakewood, Washing...

5 - Supporter
Posted 3 weeks ago in Community Corner
0 Replies

I can not renew my subscription to the 'Accelerate' plan in order to be able to send emails.In the 'country' option, there is no drop down option to be able to ...

6 - Contributor
Posted 3 weeks ago in Online Store
0 Replies

Hi all,We recently installed a series of KDS screens with Square POS for Restaurants AND integrated our DoorDash online and storefront ordering into the POS. We...

5 - Supporter
0 Replies

Hi there, I've noticed on three separate transactions now that an Interac debit purchase has incurred additional International Fees in our Dashboard which shoul...

6 - Contributor
Posted 3 weeks ago in Payments Troubleshooting
0 Replies

What's the difference between "smart groups" and "total customers"? Asking because I show 600 pp in my total group but only 435 typically receive my group email...

5 - Supporter
Posted 3 weeks ago in Customer Engagement
0 Replies

My Square Online website shows the correct logo, at maximum size, and despite resizing the image and uploading one twice as large (PNG). Square needs to incread...

5 - Supporter
Posted 3 weeks ago in Online Store
0 Replies

I have two situations where I need to not apply taxes. Both are situations where I am selling my goods through someone else who collects the taxes, so I don't n...

JKO
8 - Enthusiast
Posted 3 weeks ago in Payments Troubleshooting
0 Replies

Feature Request: Simplified Self-Service Mode for Square KioskThe Square Kiosk application currently requires customers to enter a phone number, order number, o...

5 - Supporter
Posted 3 weeks ago in Hardware Setup & Troubleshooting
0 Replies

I understand that you can add insurance premiums to Box 1 & 14 (with some sort of label indicating S-Corp Insurance Premiums), somewhere in the year-end checkli...

5 - Supporter
Posted 3 weeks ago in Staff & Payroll
0 Replies

Square予約では、サービス、スタッフ、予約サイトを設定することで、オンライン予約受付を開始できます。 この記事では、Square予約の初期設定からオンライン予約受付を開始するまでの基本的な手順をご案内します。 開始前に必要なこと Squareアカウントの作成と有効化 店舗情報の作成 (任意)カード決済の有効化 ...

Square Community Moderator
0 Replies

We currently use square for our drive-thru coffee shop but it is set up very generically as we write down all our orders. We want to be able to start online ord...

6 - Contributor
Posted 3 weeks ago in Online Store
0 Replies

Is there a way to turn off the option to end a break from the Square Team app? I want to ensure that employees clocking back in from break are doing so when the...

5 - Supporter
Posted 3 weeks ago in Staff & Payroll
0 Replies

I have a really weird customer profile issue that I cannot figure out how to rectify. I am a coffee shop running Square Plus for Restaurants. I have a customer ...

5 - Supporter
Posted 3 weeks ago in Customer Engagement
0 Replies

Being a messages plus subscriber, I would assume that when a customer cancels an appointment that we'd be notified at least by email but no? Thankfully this is ...

5 - Supporter
Posted 3 weeks ago in Feedback Discussions
0 Replies

HiI can click on the buttons to add items to my basket, but it never puts it in the basket and always says the basket is empty. It's doing this everywhere and n...

5 - Supporter
Posted 3 weeks ago in Online Store
0 Replies

I am in Australia, and the date on my invoices is US-style (mm/dd/yyyy). How can I change it to dd/mm/yyyy so that my customers (and I) don't find it confusing?

7 - Protege
Posted 3 weeks ago in Payments Troubleshooting
0 Replies

I have tried everything and I cannot get my real time shipping calculations to work. I have the exact amount a package has cost from the post office and when I ...

5 - Supporter
Posted 3 weeks ago in Online Store
0 Replies

Is there a program that might match me to a Square Mentor for Retail Bakery?We are moving over from Shopify and looking for an online Demo to address key issues...

5 - Supporter
Posted 3 weeks ago in Community Corner
0 Replies

2 updates ago Square took away the ability to read long line items. Please fix this asap or atleast offer the choice of long line or short line as we can not se...

5 - Supporter
Posted 3 weeks ago in Feedback Discussions
0 Replies