Community Resources

Catch up on our November 14 live demo to see how Square Invoices can streamline billing and boost payment speed.

Did you know that Square Community is home to several different business-related groups? Joining a group is free, and any member of the Community can join an open group or request to join a private group.

Watch the recording from the Live Demo & QA hosted on June 25th, 2024. Topics covered include: -> Key differences between Square Point of Sale and Square for Restaurants -> Square for Restaurants tools to improve your workflow     If you have questions about Square for Restaurants, or are looking for support or guidance from your peers, we invite you to ask & get answers in the Square for Restaurants product forum.    Tune in to the Community Events Calendar and join us for an upcoming event live!  

Let's take a quick tour of how to start a new discussion thread in the Square Community. 

Watch the March 4, 2025 recording to learn how you can configure your Square POS and services to best support your restaurant.     Short on time? Here are the the highlights to watch:   📚 Understanding industry economics and using benchmarks when evaluating your business performance [From 8.30 to 13.38]   📈 Identifying if you have a sales-related problem [From 13.39 to 15:25] Best practices for generating Square reports to help you understand potential sales-related problems [From 15:26 to 25:26]   🧑‍🔧 How to get insights into your labor cost within Square Dashboard [From 26:27 to 38:46]   🍔 Useful Square reports for analyzing your food costs [From 38:49 to 46:33]   💡 Best practices to create custom Square reports for your business [From 46:40 to 52:33]   ❓All your questions answered [From 52:54 to end]   Have questions about Square for Restaurants after watching? 🤔 Share them here

  Missed the Square Community annual celebration that took place on December 4th? Watch the Cheers to You 2024 event recording now! 🎉   From showcasing top Square Champions and connecting live with a Beta Community member to celebrating award-winning contributors, this event was filled with inspiration, highlights, and plans for 2025.       ⭐ Square Community Awards – Honoring top contributors like Member of the Year @TheRealChipA, Rising Star @BrianaJo, and more. [timestamp 17:40] 🏆 Square Champions Achievements - Understand what it takes to be a Square Champion and celebrate our top achievers!  [timestamp 22:16] 🚀 Beta Community Milestones – Over 30,000 testers shaping Square's future with groundbreaking features like Bar Tabs and the Square Dashboard app. [timestamp 27:26] 🎤 Innovator Spotlight – Learn from Beta tester extraordinaire @ryanwanner of Golden Pine Coffee Roasters. [timestamp 28:33]   📚 Book Club Insights – Lessons from this year’s reads and a thriving discussion group for business owners. [timestamp 39:30]     After you’ve watched and rewatched the event, jump into this conversation and answer our post-event question: What’s one big “risk” you are considering taking in 2025?   JOIN THE CONVERSATION     Tune in to the Community Events Calendar and join us for an upcoming event live!  

When you join the community you’ll have the ability to send private messages to other members. You’ll have access to an inbox where you can send and read private messages.

Watch the February 13 recording on the Square for Restaurants POS Redesign, featuring new tools, updates, and a live demo!

Catch the October 28th live event recording featuring profit tips, live demo, and Q&A on Square Kiosk!

We're happy to share you can now add a signature to your community profile using HTML. Kudos to those of you who have already added a signature to your profile! 🎉   Use the signature setting to share your name or business name, and to include links to your website or social accounts. Keep in mind that when you update your signature it’ll show on every single post you share in the community!   How to update your signature: Click your profile name in the top right.  Click Personal Information > enter your name, business name and website URL in the Signature field. (Use Enter to start a new line.) Click Save.   Pro tip: If the ‘window’ for the Signature field is too small, click the bottom-right corner to drag and resize it.   Finally, if you'd like to add a hyperlink to your signature you can use HTML. In the example below you could replace the red text with your website URL and the green text with your business name.    HTML pasted in the signature field: Preview:  <Line 1>John <Line 2>John’s Retail Store <Line 3> <a href="https://YourInstagramHandle">Follow me on Instagram</a>     Please let us know if you have any questions or problems updating your signature, and thank you again for being a part of the Square Community!

When you post a question in the Square Community, you may notice the option to “Mark as Solution” on a reply. This article will describe both what a solution is and why questions in the community need a solution marked.

Catch up on October's Tactic Talk for actionable social media tips on content planning, engagement, and platform best practices!

While we strive to review and tend to every post, we can also use your help flagging any content that does not contribute to making the community a respectful and valuable space. In this post you’ll learn how you can flag inappropriate or abusive content in the Square Community.   How to Report Inappropriate Content  If you believe a post or reply has violated our Community Code of Conduct, please report the post to the Square Community team by clicking the Report icon that is visible immediately below the post. If you haven’t signed in, you will be prompted to sign in to report a post.     Alternatively, to report a post as inappropriate you can click the three dots to open the options and select Report from there.    Selecting ‘Report’ will send the post to a community moderator who will review it and take the appropriate next steps. Note: selecting ‘Report’ does not escalate an open case to the Square Customer Success team.   How to Contact Square Customer Success If you need help with your Square account please contact the Square Customer Success team directly. The team is available through live chat and by phone. 

Learn how Michelle Savage balances motherhood and entrepreneurship with practical strategies and community support.

We strive to help sellers get the most out of Square products by connecting you to product teams, industry experts, and fellow community members (see Square Champions!). There are many ways to engage with these experts, including AMAs, webinars, and additional events listed on the Events Calendar.