Community Resources

Community Resources
Learn how to get the most out of the community with these helpful guides teaching you how to get started.
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Our Feedback hub makes sharing product feedback with Square easier than ever. We've relaunched a streamlined experience designed to enable both new and seasoned sellers to offer their perspectives and ideas. Read this guide to get started and learn how to use the Feedback Hub.
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Catch up on October's Tactic Talk for actionable social media tips on content planning, engagement, and platform best practices!
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Watch the full recording of the webinar Optimizing Square for your Healthcare Business. The webinar includes product demos on how to optimize patient checkout, details about HSA/FSA payment card acceptance, and overview of helpful partner integration. This recording is from February 2024.
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Watch the November 21, 2024 recording to learn why switching to Square Payroll in the new year is a smart move!
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Learn how Michelle Savage balances motherhood and entrepreneurship with practical strategies and community support.
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The Square Community is a space for business owners who use Square to connect, get help, and learn from each other. You can ask questions, share your experiences, and learn about new features. Because we want to create a helpful and inclusive community for everyone, we ask you to review and adhere to the following guidelines.
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The Square Community is the perfect place to share your feature requests. This isn’t just where you post your product ideas, it’s where other business owners can comment on and “like” your idea. Each interaction helps build momentum and makes the data we give our Product teams more comprehensive and useful. Here are some best practices and answers to FAQs that will help you write an impactful feature request.
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Since we ask you all to introduce yourselves, we thought it would be a good idea to introduce ourselves as well.
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Hi sellers! Read this article to learn how to earn Badges and move up through the Ranks in the Square Community.     What are badges? Badges are a recognition of an achievement or milestone reached in the Square Community. You can earn badges in a few different ways, like: Sharing an answer that helps another business owner resolve their issues Sharing or receiving a certain amount of likes on your posts Asking questions or starting new conversations in the community — this includes writing your first solution, joining groups, or sharing/receiving a certain amount of likes on posts and replies   Where do badges appear? And how do I know if I have one? You’ll see your badges on your personal profile page listed under your username. Depending on your notification settings, you’ll receive an email and notification each time you earn a badge.   What are ranks? Your rank is how you can keep track of your involvement in the Community. If you’re continually active in the Community, your rank will change to show your progress. Ranks are intended to show other Community members your level of expertise and tenure, and to boost your personal reputation.   As you rank up to higher levels, your rank color will update as well. For reference, you can identify Square Champions by the special icon on their avatar.   Where do ranks appear? Your rank is also listed on your personal profile page under your username. Your avatar is included in every post or reply you make in the Community   What do I need to do to level up? The more you participate, the closer you’ll get to the next level! You’ll automatically move to the next level by staying active in the Community. Keep replying to threads with high-quality answers and starting new conversations. Remember to give out likes for good comments and mark solutions if you receive them. A good place to start helping out to level up is with unanswered questions.   As you progress through the ranks, you'll receive a new rank name and color. Begin as a New Member and strive to reach the highest rank of MVP within the Community.   How to level up to a new rank: 0 - New Member: This is your starting rank for joining the Community. Welcome! 1 - Novice: Tour the Community. That’s all you need to do. 2-4: Keep coming back and engaging in the Community. 5 - Supporter: Log in multiple times, give kudos, start discussions, and participate in discussions. 6 - Contributor and beyond: We can’t give away all of our secrets.    Want to learn more? We’ll continue improving badges and ranks with time. Subscribe to the Square Community News blog to learn about future announcements and other highlights from around the Community.
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Welcome to the Square Community, where we’re dedicated to creating an enjoyable, valuable, and supportive space for all people who use Square's products. We’re glad to have you here and want to help you begin getting benefits right away.
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The Help section of the Square Community is the go-to place if you need help with setting up Square products, want to report issues, or are looking for troubleshooting tips. Threads are divided into nine different topics, similar to how Square Support Center is set up. 
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Watch the March 10, 2025 recording to learn more about new updates to the Square for Restaurants POS, from unified order tabs to pre-authorization for bar tabs and more.        Short on time? Here are the the highlights to watch: 📚 An overview of all the new features coming to the Square for Restaurants POS [From 8:54 to 11:39]   📱How to opt-in to new features ahead of the launch on April 1st [From 11:40 to 13:00]   👩‍🏫 Walk-through how the new features work in real life [From 13:06 to 20:35]   💡 Best practices to create custom Square reports for your business [From 46:40 to 52:33]   ❓All your questions answered [From 20:42]. Topics included: How to use Release Manager to organize updates Pre-authorization limits and how it will work Hardware compatibility with new Square for Restaurants POS features How to enable Scan to Pay And more!    If you have any questions or need further assistance, please don’t hesitate to ask the Square Community!    Additional Resources: New Order and Pay Capabilities Enable and Configure Pre-Authorized Bar Tabs Checkout with Scan to Pay Split a Check by Item or Seat Manage Orders with Square
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Watch the March 4, 2025 recording to learn how you can configure your Square POS and services to best support your restaurant.     Short on time? Here are the the highlights to watch:   📚 Understanding industry economics and using benchmarks when evaluating your business performance [From 8.30 to 13.38]   📈 Identifying if you have a sales-related problem [From 13.39 to 15:25] Best practices for generating Square reports to help you understand potential sales-related problems [From 15:26 to 25:26]   🧑‍🔧 How to get insights into your labor cost within Square Dashboard [From 26:27 to 38:46]   🍔 Useful Square reports for analyzing your food costs [From 38:49 to 46:33]   💡 Best practices to create custom Square reports for your business [From 46:40 to 52:33]   ❓All your questions answered [From 52:54 to end]   Have questions about Square for Restaurants after watching? 🤔 Share them here
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  Missed the Square Community annual celebration that took place on December 4th? Watch the Cheers to You 2024 event recording now! 🎉   From showcasing top Square Champions and connecting live with a Beta Community member to celebrating award-winning contributors, this event was filled with inspiration, highlights, and plans for 2025.       ⭐ Square Community Awards – Honoring top contributors like Member of the Year @TheRealChipA, Rising Star @BrianaJo, and more. [timestamp 17:40] 🏆 Square Champions Achievements - Understand what it takes to be a Square Champion and celebrate our top achievers!  [timestamp 22:16] 🚀 Beta Community Milestones – Over 30,000 testers shaping Square's future with groundbreaking features like Bar Tabs and the Square Dashboard app. [timestamp 27:26] 🎤 Innovator Spotlight – Learn from Beta tester extraordinaire @ryanwanner of Golden Pine Coffee Roasters. [timestamp 28:33]   📚 Book Club Insights – Lessons from this year’s reads and a thriving discussion group for business owners. [timestamp 39:30]     After you’ve watched and rewatched the event, jump into this conversation and answer our post-event question: What’s one big “risk” you are considering taking in 2025?   JOIN THE CONVERSATION     Tune in to the Community Events Calendar and join us for an upcoming event live!  
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Catch up on our November 14 live demo to see how Square Invoices can streamline billing and boost payment speed.
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