Community Resources

Let's take a quick tour of how to start a new discussion thread in the Square Community. 

The Help section of the Square Community is the go-to place if you need help with setting up Square products, want to report issues, or are looking for troubleshooting tips. Threads are divided into nine different topics, similar to how Square Support Center is set up. 

Watch the March 4, 2025 recording to learn how you can configure your Square POS and services to best support your restaurant.     Short on time? Here are the the highlights to watch:   📚 Understanding industry economics and using benchmarks when evaluating your business performance [From 8.30 to 13.38]   📈 Identifying if you have a sales-related problem [From 13.39 to 15:25] Best practices for generating Square reports to help you understand potential sales-related problems [From 15:26 to 25:26]   🧑‍🔧 How to get insights into your labor cost within Square Dashboard [From 26:27 to 38:46]   🍔 Useful Square reports for analyzing your food costs [From 38:49 to 46:33]   💡 Best practices to create custom Square reports for your business [From 46:40 to 52:33]   ❓All your questions answered [From 52:54 to end]   Have questions about Square for Restaurants after watching? 🤔 Share them here

Catch up on our November 14 live demo to see how Square Invoices can streamline billing and boost payment speed.

Discover how Randy Fulk runs a mobile business, optimizes booth design, and builds customer trust on the go.

Catch the October 28th live event recording featuring profit tips, live demo, and Q&A on Square Kiosk!

Discover how social selling transformed Dina Rosenberg’s business with live sales and customer engagement strategies.

Watch the February 13 recording on the Square for Restaurants POS Redesign, featuring new tools, updates, and a live demo!

Watch the November 21, 2024 recording to learn why switching to Square Payroll in the new year is a smart move!

Learn how MY SALON Suite members use Square to simplify their day-to-day operations and craft unique client experiences.

We strive to help sellers get the most out of Square products by connecting you to product teams, industry experts, and fellow community members (see Square Champions!). There are many ways to engage with these experts, including AMAs, webinars, and additional events listed on the Events Calendar.

The Square Community is the perfect place to share your feature requests. This isn’t just where you post your product ideas, it’s where other business owners can comment on and “like” your idea. Each interaction helps build momentum and makes the data we give our Product teams more comprehensive and useful. Here are some best practices and answers to FAQs that will help you write an impactful feature request.

While we strive to review and tend to every post, we can also use your help flagging any content that does not contribute to making the community a respectful and valuable space. In this post you’ll learn how you can flag inappropriate or abusive content in the Square Community.   How to Report Inappropriate Content  If you believe a post or reply has violated our Community Code of Conduct, please report the post to the Square Community team by clicking the Report icon that is visible immediately below the post. If you haven’t signed in, you will be prompted to sign in to report a post.     Alternatively, to report a post as inappropriate you can click the three dots to open the options and select Report from there.    Selecting ‘Report’ will send the post to a community moderator who will review it and take the appropriate next steps. Note: selecting ‘Report’ does not escalate an open case to the Square Customer Success team.   How to Contact Square Customer Success If you need help with your Square account please contact the Square Customer Success team directly. The team is available through live chat and by phone. 

When you post a question in the Square Community, you may notice the option to “Mark as Solution” on a reply. This article will describe both what a solution is and why questions in the community need a solution marked.

Discover how Kat Alarkon navigated stepping back from their business and the valuable lessons learned along the way.