How to get Product Support in the community

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The Help section of the Square Community is the go-to place if you need help with setting up Square products, want to report issues, or are looking for troubleshooting tips. Threads are divided into nine different topics, similar to how Square Support Center is set up. 

Here’s an overview of the current topics:

• Hardware, Setup & Troubleshooting: Where you can get help with everything Square-hardware related, from setting up your Terminal or Register, to building printer stations.
• Orders, Menu Items, Catalog & Fulfillment: Where you can get help with everything related to your catalog and item library, from creating menu items and tracking inventory, to managing orders or handling fulfillment. 
• Payments Troubleshooting: Where you can get help with everything related to using Square for payments, from processing payments to customizing your checkout experience.
• Appointments & Booking: Where you can get help with how to manage your appointments and bookings through Square.
• Online Store: Where you get help, ask questions and share experiences every step of the way, from building and designing your Online Store to managing custom domains and more.
• Staff & Payroll: Where you can get help with setting up team access, managing staff communication, and running payroll. 
• Reports Setup & Management: Where you can get help with everything related to how to customize and get the most insights from your Square reporting features. 
• Customer Engagement: Where you can get help with Square Loyalty, marketing and everything related to engaging with your customers. 
• Banking with Square: Where you can get help with Square banking tools, including checking, savings, and Square Loans. 

Before starting a new thread, don’t forget to check our best practices for asking questions  in the community!