What else needs to be done to get a new renewal offer? I'm in green across the board. Sales are up by double than last year. I have been with Square for going on 11 years. No charge backs, no disputes. I am at 76%. Last offer came in at 67%. I have additions I need to add to my growing business that will increase cash flow preferably before Thanksgiving (that isn't happening) and now hopefully before Christmas. Aside from the holidays, I need this to be done before it gets too cold here in my area. If I send a message, it's the same script from whoever responds. Then I get a feedback request as to how my issue was handled by the rep. The responses are EXACTLY the same from all of them. No personality coming thru in the least. I'm sorry, but the whole "we don't have a manual way of approving the loans" is not believable. Every computer system has a way around. Our businesses are more than just a number in a computer. And what about the Plaid connect to a business bank account? My bank doesn't allow Plaid due to security protocol. This Plaid connect is to help Square see more into a business deposit history aside from credit card sales. Like cash and checks. So, while they can connect with some merchant's banks they cannot connect to others. This isn't exactly fair. There should be a way for everyone to have the same opportunity as those who can connect using Plaid.
I've been a good Square customer. I use Square Payroll and try to use the savings. Which currently I have with drawled to help finance my project that I can't get completed without some help. I love Square. But when it comes to the loan suspense, it's awful. We're coming into the new year, and it would be nice to start it with a wonderful cash flow addition.
