Unanswered Questions

Square's customer service with its' subscribers is reprehensible!!!! Fellow Square users, you're welcome to read through the screenshots of my chat with Square ...

7 - Protege
Posted 07-31-2026 in Customer Engagement
0 Replies

Newbie question: If I invoice a customer (web) and the size of the transaction triggers a Square payment limit, will I discover this when I create the invoice, ...

5 - Supporter
Posted 07-30-2026 in Payments Troubleshooting
0 Replies

Square pulls inventory data from our Thrive inventory. It's connected but not pulling quantity.How to fix?Just setting up online store!Steve

5 - Supporter
Posted 07-30-2026 in Online Store
0 Replies

Is anyone familiar with CalSaver for 401K and Square Payroll? I am uploading the 401K amounts every single week and would like to automate it. I feel confident ...

Square Champion
Posted 07-30-2026 in Staff & Payroll
0 Replies

Hello!I am trying to find a way to keep my COGS report accurate when sometimes I need to change what SKU things fall under.I have living inventory (fish and pla...

7 - Protege
Posted 07-30-2026 in Reports Setup & Management
0 Replies

Since Monday, my receipts are blank. I use an ipad and air print to a brother printer. I can print if I login to my desktop square. I have tried deleting and re...

5 - Supporter
Posted 07-30-2026 in Hardware Setup & Troubleshooting
0 Replies

I made a payment link where my customers can specify their own payment amount. I have had two transactions on it and it does not appear to be collecting any sal...

7 - Protege
Posted 07-30-2026 in Payments Troubleshooting
0 Replies

この記事では、Square ショップで注文した商品の注文履歴の確認方法と、注文ステータスの見方についてご説明します。 ※今後のシステムの更新で仕様や表記が変更となる可能性がございます。予めご留意ください。 注文履歴の確認手順 Square ショップにて、画面右上の「マイアカウント」をクリック(アカウントにログインし...

Square Community Moderator
0 Replies

One of my staff members had to replace her laptop because of this she cannot access her usual 2FA method and cannot get access to Square. I have tried dissablin...

5 - Supporter
Posted 07-29-2026 in Staff & Payroll
0 Replies

The order or arrangement of two of my categories are not responding on the store site itself. It seems that my other categories respond as expected when I rearr...

5 - Supporter
Posted 07-28-2026 in Online Store
0 Replies

Hi Square Team,I hope you’re doing well. I’m writing to report a problem we’ve been experiencing since the recent update to the appointment system.On the busine...

5 - Supporter
Posted 07-27-2026 in Appointments & Bookings
0 Replies

Hi there!I am having an issue with trying to set up a square online page. I get the attached error (Everything in shades of grey, no editing options, no text or...

5 - Supporter
Posted 07-26-2026 in Online Store
0 Replies

We have been having trouble all week with our Square Handhelds and IPads throwing a Failed to Sync Check on tables. It will accept the order by sending it to th...

5 - Supporter
Posted 07-26-2026 in Hardware Setup & Troubleshooting
0 Replies

顧客リストをインポートしようとしても、「住所:市区町村」の項目のみ「Squareの属性」の選択肢として上がらず、インポートできません。顧客リスト上の顧客のデータは、すべてこの項目の入力はあり、サポートセンターの方の助言で、いったん今ある顧客リストをエクスポートして、そのデータを再度インポートしてみることを試しましたが、...

5 - Supporter
0 Replies

Hi we run a market every few months which is a frantic high speed affair. Throughout the day individual items get discounted by set amounts (20,40,60 percent et...

5 - Supporter
Posted 07-25-2026 in Payments Troubleshooting
0 Replies

I am setting up an online store for sewn crafts & I've figured out how to set my standard postage rate but I have an item that is very light which I can send in...

5 - Supporter
Posted 07-25-2026 in Online Store
0 Replies

I think I have it figure out now.Thanks!

5 - Supporter
Posted 07-25-2026 in Online Store
0 Replies

This new layout with the update is really slowing everything down; is there a way for me to get back to the previous layout. Please help a busy business owner o...

7 - Protege
Posted 07-25-2026 in Hardware Setup & Troubleshooting
0 Replies

I am writing regarding an ongoing issue with the email service for my domain.I have two concerns:1. Unreliable email delivery: I use the addressesinfo@mywebsite...

5 - Supporter
Posted 07-25-2026 in Customer Engagement
0 Replies

Bonjour ,J'ai récemment fait un site et lorsque je vais dessus mes produits sont marqué en rupture de stock et impossible de les commander alors que sur ma sect...

5 - Supporter
Posted 07-24-2026 in Forum de la communauté Square
0 Replies