Unanswered Questions

I am getting a lot of customers being declined via woo commerce square link, also apple pay and google pay not working. There is no pattern just random people g...

sbt
5 - Supporter
Posted a month ago in Payments Troubleshooting
0 Replies

I am having hard time through the support team to ask for a refund on Square sync production fees, on online orders that we ask the square delivery partner ( Li...

6 - Contributor
Posted a month ago in Online Store
0 Replies

Flagging an opportunity to share feedback directly with our Hardware Product team—especially relevant for those of you running POS at server stations or behind ...

Admin
Posted a month ago in Food & Beverage
0 Replies

HI! We ordered the square register and the Zebra ZD411 and cannot link the Zebra printer to the register. I ordered a USB cord to connect it to the hub & it did...

5 - Supporter
Posted a month ago in Payments Troubleshooting
0 Replies

Why was there an update to the print function by category where the inventory quantity would default to 0??? What is the use case that would make this a default...

7 - Protege
0 Replies

I recently had a lien placed on my account by accident and the folks who placed the lien sent release letter letters to Square. I have been unable to access any...

5 - Supporter
Posted a month ago in Payments Troubleshooting
0 Replies

The new inventory update is too cluttered. Items & Inventory>Items>Items Library, it used to just have the number with a red circle for sold out or yellow for l...

5 - Supporter
0 Replies

To Square Online Support,I am reaching out regarding a persistent technical failure with the SEO Permalink feature on my Square Online storeThe Problem: Custom ...

5 - Supporter
Posted a month ago in Online Store
0 Replies

Hi, we are using the payments API to send a payment from our new website. But we are getting an error "UnexpectedError: An unexpected error occurred while verif...

5 - Supporter
Posted a month ago in Payments Troubleshooting
0 Replies

Has there been any update on whether, after resignation of the office bearer who opened the account (NFP Incorporated Association in Australia with an ABN), a t...

5 - Supporter
Posted a month ago in Payments Troubleshooting
0 Replies

Hi,I have been using square for years and I have never had tax withheld as I am in Australia and I don't earn enough to warrant it. All of a sudden on some repo...

5 - Supporter
Posted 04-06-2026 in Payments Troubleshooting
0 Replies

Hello,Ours is a virtual consulting business and I charge our customer's cards manually on the Square website and I need help creating a custom report for use of...

5 - Supporter
Posted 04-06-2026 in Reports Setup & Management
0 Replies

Hey everyone, I’m running into something with Square Online orders that’s been really frustrating and wanted to see if others are dealing with this or if I’m mi...

Square Champion
Posted 04-06-2026 in Online Store
0 Replies

Hello, I am wondering if there are any plans to add tiered pricing on the backend for barbershops/ salons. Example: Jordan charges $50 & Kristen charges $40 wit...

5 - Supporter
0 Replies

When I send out multiple payment links for layaway payments the first charge I do after that they are all charged to that transaction . Has been happening the l...

5 - Supporter
Posted 04-05-2026 in Payments Troubleshooting
0 Replies

square app seems to freeze when I try to link bank account. I keep getting the spinning ball when I try to link my bank account on my Samsung tablet. Are compan...

5 - Supporter
Posted 04-04-2026 in Hardware Setup & Troubleshooting
0 Replies

How do I fix my profit margin to show the proper %? When I entered the product I entered the cost and the retail price properly, but when I go check in Projecte...

5 - Supporter
0 Replies

We are using Weebly as our platform for a non-profit. We frequently have pdf documents on the site. Two pdf documents were recently loaded onto the site and pub...

7 - Protege
Posted 04-03-2026 in Hardware Setup & Troubleshooting
0 Replies

I am experiencing a notification that says Reader Failed to Connect. If I press okay I can proceed. How can I fix this issue?Also, the tap to pay feature isn't ...

5 - Supporter
Posted 04-03-2026 in Payments Troubleshooting
0 Replies

Unable to clear the error, no outstanding tickets all paid and done, rebooted same thing, factory reset same thing. Add an item and the error comes up again, ba...

5 - Supporter
Posted 04-03-2026 in Hardware Setup & Troubleshooting
0 Replies