Unanswered Questions

We have been having an issue when trying to check out / take payment for a customer through the appointment screen. It is happening randomly throughout multiple...

5 - Supporter
Posted 3 weeks ago in Appointments & Bookings
0 Replies

I can't access any of the time tracking or scheduling even though I have team members listed. How do schedule shifts if I can't even load the page? It takes me ...

5 - Supporter
Posted 3 weeks ago in Staff & Payroll
0 Replies

The current payment schedule only allows for 12. Please add this feature. 24 months is a very common payment plan.

8 - Enthusiast
Posted 3 weeks ago in Payments Troubleshooting
0 Replies

Is any one having a problem with their real time shipping not calculating and it just going to the fallback rate?????

Square Champion
Posted 3 weeks ago in Feedback Discussions
0 Replies

Hi everyone, I run a club business in Virginia and have been exploring ways to improve customer engagement using Square, especially for a membership-based setup...

5 - Supporter
Posted 3 weeks ago in Customer Engagement
0 Replies

I wanted to just make a bug report, but it appears there's no formal way to do that for some reason. On both the Invoices and POS mobile apps on iOS, Whenever I...

5 - Supporter
Posted 3 weeks ago in Feedback Discussions
0 Replies

I've added a new Featured Category to our Square website, but when I click on the category, and then click on Edit Category Details to add a photo, it takes me ...

8 - Enthusiast
Posted 3 weeks ago in Online Store
0 Replies

The only way the modifier screen automatically appears is if the setting "Require a Selection" is enabled. However when this is enabled the min and max modifier...

8 - Enthusiast
Posted 3 weeks ago in Feedback Discussions
0 Replies

Hi everyone — quick question for anyone using Square physical gift cards (especially with eCard Systems or a school / nonprofit setup):Is there a reason physica...

5 - Supporter
Posted 3 weeks ago in Payments Troubleshooting
0 Replies

Has anyone experienced a change in formatting when trying to print schedules? They used to format perfectly to the entire width of the page (in landscape), but ...

6 - Contributor
Posted 3 weeks ago in Reports Setup & Management
0 Replies

Has anyone had trouble scanning deli labels into square? We use deli-label to weigh and print off upc labels. This week square is now asking us to re-weigh and ...

5 - Supporter
Posted 3 weeks ago in Hardware Setup & Troubleshooting
0 Replies

I ask team members to upload certain documents to their Team member profile (under Team/Team member). They tell me they've done so and I cannot see any of the n...

5 - Supporter
Posted 3 weeks ago in Feedback Discussions
0 Replies

Hi,I’m a developer who has implemented Square Web Payments into the payment portion of our software. The integration has been working well for quite some time. ...

5 - Supporter
Posted 4 weeks ago in Payments Troubleshooting
0 Replies

I updated our Pickup and Delivery hours. Now, when loading the store page, customers get this message after confirming a store and at the "Schedule order" scree...

8 - Enthusiast
Posted 4 weeks ago in Online Store
0 Replies

Hi everyone,I have been adding alt text to all my images through the backend, but when I check the live site, every image is displaying alt="altText" instead of...

5 - Supporter
Posted 4 weeks ago in Online Store
0 Replies

Anyone out here having a hard time loading images to their dashboard? Having the issue with existing products as well as new ones. I have the correct file forma...

Square Champion
0 Replies

We have 3 separate Square Accounts on which I am the Senior Manager of each. We are adding Square Shifts, Time Management and Communications to each of these ac...

5 - Supporter
Posted a month ago in Reports Setup & Management
0 Replies

Hi,Wonder if someone with subscription can have a look at our website just to see we have this setup correct. We are a grassroots football club and I have been ...

5 - Supporter
Posted a month ago in Online Store
0 Replies

We're building a coin redemption integration using the Square Gift Card API. Our flow is entirely programmatic — not a consumer-facing gift card product:Consume...

5 - Supporter
0 Replies

There used to be a section on the main dashboard page that said "Total Inventory Value" that told how much we had in stock based on unit costs and now it is gon...

7 - Protege
Posted a month ago in Reports Setup & Management
0 Replies