Unanswered Questions

Across TicketsCandy events, we see campaigns with “perfect” audiences still flop… then take off after one simple change - the offer.- Strong offers drive ~40–60...

8 - Enthusiast
Posted 2 hours ago in Community Corner
0 Replies

Hello everyone,I’m a Japan‑based seller using Square Loans / Square Capital, and I’m hoping to hear from others who may have had a similar experience.Recently, ...

5 - Supporter
Posted 4 hours ago in Banking With Square
0 Replies

I am new to square scheduling an am extremely surprised and disappointed to learn that there is no way to send employees a notification that there is a new/ ope...

5 - Supporter
Posted 6 hours ago in Staff & Payroll
0 Replies

I am able to add an Item picture, but I want to add a picture of each variation using the handheld.Is this possible?

5 - Supporter
0 Replies

Hi there! This might seem like a silly question. We are a small nonprofit supporting a local high school theater club and we mostly sell concessions - candy, ch...

5 - Supporter
Posted 13 hours ago in Hardware Setup & Troubleshooting
0 Replies

I downloaded my daily sales for several months through the reports area in Square so I can look at trends in my average daily transactions. The download does no...

8 - Enthusiast
Posted 15 hours ago in Community Corner
0 Replies

Is it just me, or did the option to group the "Sales summary" report by day disappear? I had been using this report to reconcile with my accounting software. No...

7 - Protege
Posted 15 hours ago in Reports Setup & Management
0 Replies

I notice that the transaction download CSV which I made back in March, which had a complete listing of names in the 'Customer Name' field, when I extract that s...

5 - Supporter
Posted 19 hours ago in Reports Setup & Management
0 Replies

After taking many transactions using my POS terminal, having made sure I entered every customer's name in every transaction, when looking at those transactions ...

5 - Supporter
Posted 19 hours ago in Payments Troubleshooting
0 Replies

People decide in a few seconds if your event is worth it. Most of that decision comes from one line: your headline.Across TicketsCandy events, we see it all the...

8 - Enthusiast
Posted yesterday in Community Corner
0 Replies

Posting this as a formal complaint about two separate but related failures by Square.**1. Removing email customization without adequate notice or alternatives**...

6 - Contributor
Posted yesterday in Online Store
0 Replies

HiOur website was working fine and appointment submit button was sending us emails via our square website. It has stopped sending us emails now. It is adding th...

5 - Supporter
Posted yesterday in Appointments & Bookings
0 Replies

Has anyone had a second cash advance uk? How long did you wait after the first one was paid off?

5 - Supporter
Posted Wednesday in Banking With Square
0 Replies

How can I make a standard page with items to sell instead of having to create a category....or is this no longer an option? I want to have my products on their ...

5 - Supporter
Posted Wednesday in Payments Troubleshooting
0 Replies

Ever had someone ask for a refund and your first thought is “this is gonna hurt”?Short term, yeah. But this is one of those moments people remember.Across Ticke...

8 - Enthusiast
Posted Wednesday in Community Corner
0 Replies

Any sign of when we will be able to integrate orders with parcel2go? Their smartsend looks great and can be used with pretty much every ecommerce provider excep...

5 - Supporter
Posted Wednesday in Online Store
0 Replies

We have used a mag reader in the past to swipe square-approved gift cards but it has not been working despite buying new mag readers. Anyone else having this is...

5 - Supporter
Posted Wednesday in Payments Troubleshooting
0 Replies

It seems that the low stock setting only applies to the main stocked item when variants are listed. It would be great to be able to use the Low Stock for the va...

8 - Enthusiast
Posted Wednesday in Feedback Discussions
0 Replies

One-off events feel exciting, BUT recurring events build momentum.We see this when organizers run the same event format more than once. The second and third run...

8 - Enthusiast
Posted Tuesday in Community Corner
0 Replies

I am moving from QuickBooks Payroll Online to Square Payroll. I can't seem to get my prior payroll info to upload. I follow the prompts & nothing happens! Do I ...

5 - Supporter
Posted Tuesday in Staff & Payroll
0 Replies