Unanswered Questions

I am receiving an email when an online order is placed. But I do not receive an email when someone uses one of our options that uses "payment links". Is there a...

5 - Supporter
Posted 02-27-2026 in Online Store
0 Replies

We recently switched from Square stand to Square register. On our square stand, when a discount was applied to the order, we could on the screen the discount be...

6 - Contributor
Posted 02-27-2026 in Hardware Setup & Troubleshooting
0 Replies

I have seen people have had this issue in the past but can't find a resolution even after many back and forths with Square. We use the 2nd Gen Square stand with...

5 - Supporter
Posted 02-27-2026 in Hardware Setup & Troubleshooting
0 Replies

Can someone please help me I am so frustrated with this. see below the pink launch20, I have deleted from discounts coupons etc, it doesn't appear on home page ...

5 - Supporter
Posted 02-27-2026 in Online Store
0 Replies

Hi, was reorganising menu items and categories etc., created a new tea category - the new tea items for it - created a menu group for it - and added it to my on...

5 - Supporter
Posted 02-26-2026 in Online Store
0 Replies

When you list a service in the Appointments app and you add additional VARIATIONS, you are not able to see which one was booked. This is really horrible! Our pr...

8 - Enthusiast
Posted 02-26-2026 in Feedback Discussions
0 Replies

Sometimes we see organizers try bundles, stacked add-ons, weird price endings, complex early-bird math etc. It feels strategic, but it often just confuses peopl...

8 - Enthusiast
Posted 02-26-2026 in Community Corner
0 Replies

The ProblemWe cannot identify or contact the original account owner.Only the owner can initiate an ownership transfer.Funds are currently sitting in the account...

5 - Supporter
Posted 02-26-2026 in Payments Troubleshooting
0 Replies

Last year we had someone enter an extra 0 in their tip and a manager just refunded it from the order, messing up everything that week.I thought I learned the le...

8 - Enthusiast
Posted 02-26-2026 in Feedback Discussions
0 Replies

I am trying to set up a multibuy discount for a category on my website.The discount is a "2 for £x", ie when a customer adds two items from this category into t...

7 - Protege
Posted 02-26-2026 in Online Store
0 Replies

an update was loaded but now accessabilty is gone along with other setting

5 - Supporter
Posted 02-26-2026 in Hardware Setup & Troubleshooting
0 Replies

I have been able to edit my Weebly website for a number of years and as far as I know nothing has changed. Today I get a warning that I am using features that a...

5 - Supporter
Posted 02-26-2026 in Hardware Setup & Troubleshooting
0 Replies

Early momentum starts weeks before tickets even open. We can clearly see this when two similar events launch at the same time, and one feels busy from day one, ...

8 - Enthusiast
Posted 02-25-2026 in Community Corner
0 Replies

Hi guys, I have a mC-Print 30 Receipt/Kitchen Printer with LAN/USB that I purchased last year in October.After every few transcation the printer gets stuck and ...

5 - Supporter
Posted 02-25-2026 in Hardware Setup & Troubleshooting
0 Replies

Hello!We are trying to set up a Facebook Shop to our online Square Store Site and have so many conflicting thoughts. Facebook is requiring to set up a URL code ...

5 - Supporter
Posted 02-25-2026 in Online Store
0 Replies

While the vast majority of our brick store POS sales are "in stock" items, we regularly make sales for items we need to bring in for a customer.The item does ex...

5 - Supporter
0 Replies

When I used to print out an order, the tracking number was included with all other information. It quit printing out on the order now and I can’t figure out how...

5 - Supporter
0 Replies

Hi there,I am looking for some help. I use square card reader for my card payments then use xero to reconcile them. I use a job/invoicing software called Fergus...

5 - Supporter
Posted 02-25-2026 in Payments Troubleshooting
0 Replies

A lot of organizers use platform event pages as the main hub, and that works great. But we’ve noticed something interesting.When organizers also connect ticket ...

8 - Enthusiast
Posted 02-24-2026 in Community Corner
0 Replies

Discount codes are powerful, and they’re also easy to abuse when sales feel slow. What usually happens is when sales dip for a few days, panic kicks in, and sud...

8 - Enthusiast
Posted 02-23-2026 in Community Corner
0 Replies