Unanswered Questions

Has there been any update on whether, after resignation of the office bearer who opened the account (NFP Incorporated Association in Australia with an ABN), a t...

5 - Supporter
Posted 04-07-2026 in Payments Troubleshooting
0 Replies

Hi,I have been using square for years and I have never had tax withheld as I am in Australia and I don't earn enough to warrant it. All of a sudden on some repo...

5 - Supporter
Posted 04-06-2026 in Payments Troubleshooting
0 Replies

Hello,Ours is a virtual consulting business and I charge our customer's cards manually on the Square website and I need help creating a custom report for use of...

5 - Supporter
Posted 04-06-2026 in Reports Setup & Management
0 Replies

Hey everyone, I’m running into something with Square Online orders that’s been really frustrating and wanted to see if others are dealing with this or if I’m mi...

Square Champion
Posted 04-06-2026 in Online Store
0 Replies

When I send out multiple payment links for layaway payments the first charge I do after that they are all charged to that transaction . Has been happening the l...

5 - Supporter
Posted 04-05-2026 in Payments Troubleshooting
0 Replies

square app seems to freeze when I try to link bank account. I keep getting the spinning ball when I try to link my bank account on my Samsung tablet. Are compan...

5 - Supporter
Posted 04-04-2026 in Hardware Setup & Troubleshooting
0 Replies

How do I fix my profit margin to show the proper %? When I entered the product I entered the cost and the retail price properly, but when I go check in Projecte...

5 - Supporter
0 Replies

We are using Weebly as our platform for a non-profit. We frequently have pdf documents on the site. Two pdf documents were recently loaded onto the site and pub...

7 - Protege
Posted 04-03-2026 in Hardware Setup & Troubleshooting
0 Replies

I am experiencing a notification that says Reader Failed to Connect. If I press okay I can proceed. How can I fix this issue?Also, the tap to pay feature isn't ...

5 - Supporter
Posted 04-03-2026 in Payments Troubleshooting
0 Replies

Unable to clear the error, no outstanding tickets all paid and done, rebooted same thing, factory reset same thing. Add an item and the error comes up again, ba...

5 - Supporter
Posted 04-03-2026 in Hardware Setup & Troubleshooting
0 Replies

When I pull up the Timecard report for a block of time, it shows scheduled hours plus hours worked; however, when you export it, it drops the scheduled hours fr...

5 - Supporter
Posted 04-03-2026 in Staff & Payroll
0 Replies

Hi everyone,We are selling tickets to an event through our Square Online website and are running into a persistent issue where our ticketing page incorrectly di...

5 - Supporter
Posted 04-03-2026 in Online Store
0 Replies

We currently use Ecwid to integrate Wix and Square and it works well, but not perfectly and it keeps getting more expensive. Orders that come in through Ecwid s...

5 - Supporter
Posted 04-02-2026 in Online Store
0 Replies

I noticed for a while now that our closing notes are not showing on email or text reports.Was this an update I'm unaware of?

7 - Protege
Posted 04-02-2026 in Reports Setup & Management
0 Replies

How can I have the loyalty status page show location branding? I only have loyalty turned on at our second location which has a different name/logo. Loyalty pag...

8 - Enthusiast
Posted 04-02-2026 in Customer Engagement
0 Replies

As of yesterday my daily transactions are not showing up in my in square banking . It is still showing yesterday transactions but not sales balance did not chan...

5 - Supporter
Posted 04-02-2026 in Payments Troubleshooting
0 Replies

How do i create two events on different days each with their own qr code? I have 2 events with ticketing created, however only one populates a QR code.

5 - Supporter
0 Replies

I just wanted to leave some quick feedback - as a solo service provider, it would make sense for customers to schedule their pick up time slots through our appo...

5 - Supporter
Posted 04-01-2026 in Feedback Discussions
0 Replies

Hi Square community, I apologize if this is the wrong thread for this question!I just set up my Square account for my food pop-up business (Jolly Egg) and I'm h...

5 - Supporter
0 Replies

For a few months now I have been having a hard time getting my website to update my new location. We have a food truck so we move around from time to time. I ha...

5 - Supporter
Posted 04-01-2026 in Online Store
0 Replies