Unanswered Questions

I've added a new Featured Category to our Square website, but when I click on the category, and then click on Edit Category Details to add a photo, it takes me ...

8 - Enthusiast
Posted 04-14-2026 in Online Store
0 Replies

The only way the modifier screen automatically appears is if the setting "Require a Selection" is enabled. However when this is enabled the min and max modifier...

8 - Enthusiast
Posted 04-14-2026 in Feedback Discussions
0 Replies

Hi everyone — quick question for anyone using Square physical gift cards (especially with eCard Systems or a school / nonprofit setup):Is there a reason physica...

5 - Supporter
Posted 04-14-2026 in Payments Troubleshooting
0 Replies

Has anyone experienced a change in formatting when trying to print schedules? They used to format perfectly to the entire width of the page (in landscape), but ...

6 - Contributor
Posted 04-14-2026 in Reports Setup & Management
0 Replies

Has anyone had trouble scanning deli labels into square? We use deli-label to weigh and print off upc labels. This week square is now asking us to re-weigh and ...

5 - Supporter
Posted 04-13-2026 in Hardware Setup & Troubleshooting
0 Replies

I ask team members to upload certain documents to their Team member profile (under Team/Team member). They tell me they've done so and I cannot see any of the n...

5 - Supporter
Posted 04-13-2026 in Feedback Discussions
0 Replies

Hi,I’m a developer who has implemented Square Web Payments into the payment portion of our software. The integration has been working well for quite some time. ...

5 - Supporter
Posted 04-13-2026 in Payments Troubleshooting
0 Replies

Hi everyone,I have been adding alt text to all my images through the backend, but when I check the live site, every image is displaying alt="altText" instead of...

5 - Supporter
Posted 04-12-2026 in Online Store
0 Replies

Anyone out here having a hard time loading images to their dashboard? Having the issue with existing products as well as new ones. I have the correct file forma...

Square Champion
0 Replies

Hi,Wonder if someone with subscription can have a look at our website just to see we have this setup correct. We are a grassroots football club and I have been ...

5 - Supporter
Posted 04-09-2026 in Online Store
0 Replies

We're building a coin redemption integration using the Square Gift Card API. Our flow is entirely programmatic — not a consumer-facing gift card product:Consume...

0 Replies

There used to be a section on the main dashboard page that said "Total Inventory Value" that told how much we had in stock based on unit costs and now it is gon...

7 - Protege
Posted 04-09-2026 in Reports Setup & Management
0 Replies

I am getting a lot of customers being declined via woo commerce square link, also apple pay and google pay not working. There is no pattern just random people g...

sbt
5 - Supporter
Posted 04-08-2026 in Payments Troubleshooting
0 Replies

I am having hard time through the support team to ask for a refund on Square sync production fees, on online orders that we ask the square delivery partner ( Li...

7 - Protege
Posted 04-08-2026 in Online Store
0 Replies

Flagging an opportunity to share feedback directly with our Hardware Product team—especially relevant for those of you running POS at server stations or behind ...

Admin
Posted 04-08-2026 in Food & Beverage
0 Replies

HI! We ordered the square register and the Zebra ZD411 and cannot link the Zebra printer to the register. I ordered a USB cord to connect it to the hub & it did...

5 - Supporter
Posted 04-08-2026 in Payments Troubleshooting
0 Replies

Why was there an update to the print function by category where the inventory quantity would default to 0??? What is the use case that would make this a default...

7 - Protege
0 Replies

I recently had a lien placed on my account by accident and the folks who placed the lien sent release letter letters to Square. I have been unable to access any...

5 - Supporter
Posted 04-07-2026 in Payments Troubleshooting
0 Replies

The new inventory update is too cluttered. Items & Inventory>Items>Items Library, it used to just have the number with a red circle for sold out or yellow for l...

5 - Supporter
0 Replies

Hi, we are using the payments API to send a payment from our new website. But we are getting an error "UnexpectedError: An unexpected error occurred while verif...

5 - Supporter
Posted 04-07-2026 in Payments Troubleshooting
0 Replies