Unanswered Questions

Hi AllI need to make the text printed on kitchen dockets smaller, there is not an option on the Square back office to do so, does anyone know how i can do thisW...

5 - Supporter
Posted 03-16-2026 in Hardware Setup & Troubleshooting
0 Replies

Bonjour,je suis membre d'une compagnie de théâtre, et en charge de trouver un outil pratique pour améliorer le fonctionnement de notre caisse pour les spectateu...

5 - Supporter
Posted 03-16-2026 in Forum de la communauté Square
0 Replies

Duplicate orders being sent to KDS when splitting a ticket results in orders being prepared a second time and wasted. How do we resolve this?

5 - Supporter
0 Replies

I sell event tickets to events where the address is not publicly available (speakeasy style, like a concert in a private home). Is there a way to remove the "Di...

5 - Supporter
Posted 03-14-2026 in Online Store
0 Replies

Online shop dashboard has Print setting under "Pickup & delivery" section(see the screenshot image) and I choose "Print order ticket when the order is place" al...

7 - Protege
Posted 03-13-2026 in Online Store
0 Replies

If i filter a group based on the Marketing Customer option, then the results don't match what's output in an export of the same group within the export's Email ...

6 - Contributor
Posted 03-13-2026 in Reports Setup & Management
0 Replies

Hi. Newbie here.... I have 8 services all ready to go, however, only 4 of them are showing on the site page. Can you tell me why? Thanks.

5 - Supporter
Posted 03-13-2026 in Online Store
0 Replies

We have our system set to accept pre-payments for all appointments after we review and manually confirm them. It is my understanding that this means that the cu...

6 - Contributor
Posted 03-13-2026 in Appointments & Bookings
0 Replies

In iOS on my iPhone app I'm trying to make a change to the charge that I've entered. How do I clear it and start over again?

5 - Supporter
Posted 03-13-2026 in Payments Troubleshooting
0 Replies

Buenas,Como ya sabréis, en España tenemos un gran problema durante los partidos de fútbol de La Liga dado que se dedican a tirar Cloudflare para combatir la pir...

5 - Supporter
Posted 03-13-2026 in Foro de la Comunidad Square
0 Replies

All settings, visibility, fulfillment, etc are correct, and my shop all page will not load. I put in a featured item to check and I can click on the item fine, ...

5 - Supporter
Posted 03-13-2026 in Online Store
0 Replies

Saw an old post asking the same question but the solution seems to be outdated. I checked all our location names under the location tab, and didn't see the one ...

5 - Supporter
Posted 03-13-2026 in Customer Engagement
0 Replies

Hello,I'm experiencing an issue with amismatch in the total amount collected between the orders shown in the Square Dashboard (Transactions section) for a speci...

5 - Supporter
Posted 03-13-2026 in Reports Setup & Management
0 Replies

I have attended a local, annual event for the last two years (I missed the first year), that focuses solely on women in business and bringing resources to the a...

Square Champion
Posted 03-12-2026 in togetHER
0 Replies

How do I set different shipping prices for different item variations?We offer items individually, by the retail tray, and by the case for bulk discounts. These ...

5 - Supporter
Posted 03-12-2026 in Online Store
0 Replies

Is there any way to delete customers or remove customer emails that are listed as "bounced" from an email campaign?

5 - Supporter
Posted 03-12-2026 in Customer Engagement
0 Replies

I have a shop in Cuenca, Ecuador. We sell bulk products by weight, such as shampoo and detergent. Just now, there was something wrong with this function. After ...

6 - Contributor
0 Replies

My items are appearing duplicated in mobile view but not in desktop view. Help! It wasn't doing this before and I don't think I've changed any settings to make ...

5 - Supporter
Posted 03-12-2026 in Payments Troubleshooting
0 Replies

Hi Square Sellers!I'm the founder of a small software company called Filljoy focused on POS-integrated weighing software and labeling.We've been working on anew...

8 - Enthusiast
Posted 03-12-2026 in Hardware Setup & Troubleshooting
0 Replies

My Square Point of Sale has been randomly crashing recently on our iPad. We have confirmed software is up to date on both the app and the Ipad iOS. In order to ...

5 - Supporter
Posted 03-11-2026 in Hardware Setup & Troubleshooting
0 Replies