Unanswered Questions

My online shop shows pickup service menu items and every category shows items duplicated today, means that I see the same item twice in the category. I did not ...

7 - Protege
0 Replies

1) Allow two people to book at the same time. Create an option to select how many people are coming in for an appt at the same time.2) Update service discounts ...

5 - Supporter
Posted 03-10-2026 in Feedback Discussions
0 Replies

Short question: I would like to turn off messages within Square; how can I do that?Longer context: We put a contact us form on our square site, and had it send ...

5 - Supporter
Posted 03-10-2026 in Customer Engagement
0 Replies

As shown in the image below, all orders synced from the Kiosk have the "Pickup Time" printed twice on the receipt. Has anyone encountered this issue before? Any...

5 - Supporter
0 Replies

Hi everyone, As I open my second location I am running into some limitations in Square. During the transitional period I will be dividing my time between the t...

Square Champion
Posted 03-10-2026 in Appointments & Bookings
0 Replies

I have been trying to update my domain's DNS records for months; I opened a support request, was told it was being passed to a tech for work, never heard about ...

5 - Supporter
Posted 03-10-2026 in Online Store
0 Replies

I have just added Square Marketing to our Square for restaurants.I want to link Square to my existing Google business account for Google review, however It seem...

5 - Supporter
Posted 03-09-2026 in Customer Engagement
0 Replies

So we are having an issue where a customer will pay for shipping at one price and then when we go to print the label off, a different price will be shown as wha...

5 - Supporter
Posted 03-09-2026 in Online Store
0 Replies

Recently experiencing unavailable slots for only certain providers under our account of 15+ massage therapists.The online calendar does not provide real time av...

JRY
5 - Supporter
Posted 03-09-2026 in Appointments & Bookings
0 Replies

I am using square for restaurant in canada. Is there a way to set up special menu where customers have to order and pay 2 days in advance?

5 - Supporter
0 Replies

When a donor makes a donation, at checkout it is requiring a shipping address.Memberships set up as type OTHER, are also requiring a shipping address.We do not ...

5 - Supporter
Posted 03-08-2026 in Payments Troubleshooting
0 Replies

solved

5 - Supporter
Posted 03-08-2026 in Online Store
0 Replies

I'm trying to edit my website but my categories page is hidden, and I can't select it to allow editing.The page is appearing on my site and linked to the 'Shop ...

DNC
5 - Supporter
Posted 03-08-2026 in Online Store
0 Replies

But does anyone cater off site??? I am looking for a work around where I can charge tiers of service and I am struggling. My current site allows the customer to...

5 - Supporter
0 Replies

For over a month our cash drawer on All machines will say drawer closed remotely. Multiple times a day. Called support no answers

5 - Supporter
Posted 03-07-2026 in Hardware Setup & Troubleshooting
0 Replies

Ayer, viernes 6 de marzo, entre aproximadamente las 19:10 y las 19:30 GMT, los menús de mi terminal de Square se reorganizaron solos y algunas opciones desapare...

11 - Evangelist
Posted 03-07-2026 in Foro de la Comunidad Square
0 Replies

Hi everyone,I run a small online vape store called Smokey Cloudz and I’m thinking about using Square for payments and order management.My site is already runnin...

5 - Supporter
Posted 03-06-2026 in Payments Troubleshooting
0 Replies

When creating my packages I'm able to add services. However, I'm not able to add items with it. For example, I sell facials and send them home with products. I'...

7 - Protege
Posted 03-05-2026 in Feedback Discussions
0 Replies

We are a long-established Square user with a food cart and catering location. I was playing around with the "Menu" and "Modes" features to see if they would hav...

8 - Enthusiast
Posted 03-04-2026 in Online Store
0 Replies

I wanted to test the mobile app to confirm it was working to my store. I placed a fake order with a cash transaction. I then confirmed it worked then did a refu...

5 - Supporter
Posted 03-04-2026 in Reports Setup & Management
0 Replies