Unanswered Questions

I’m refunding and selecting Gift Card but the refund is going on the customer’s cc & GC!

LZ1
5 - Supporter
Posted 06-16-2026 in Payments Troubleshooting
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on the KDS monitor, I have the sound turned on to make a sound when new ticket arrives, but we can not hear it, advise what to do... can we install external bel...

5 - Supporter
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We need some help understanding why the Online sales price (with the slash on the frontend) does not exist in the item variation strings for API use. We want to...

5 - Supporter
Posted 06-15-2026 in Online Store
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I have been looking up how to change my employee order on my side of things or how customers will select online appointments and what i'm seeing is since at lea...

5 - Supporter
Posted 06-15-2026 in Feedback Discussions
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HiI am new to square community and wanted to know if square is providing any kind of virtual device setup?If it is please let me know how can i setup itThanks

5 - Supporter
Posted 06-15-2026 in Hardware Setup & Troubleshooting
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I messed up my online store and want to start over with a new format. where do I find the option to start over?

5 - Supporter
Posted 06-14-2026 in Online Store
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I have a team member that can no longer see the rota, I asked her to log out and back in again and the app is telling her she doesn’t have any access so can’t l...

5 - Supporter
Posted 06-14-2026 in Staff & Payroll
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I can see the ATM limit daily is only 1000. Can I use this card to make large purchases?Let me give you a scenario, If I have $10,000 in my Square account balan...

5 - Supporter
Posted 06-13-2026 in Banking With Square
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I would like Square for Retail to add a permission setting that allows employees to perform inventory counts and inventory adjustments without being able to vie...

5 - Supporter
Posted 06-12-2026 in Staff & Payroll
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Current behavior: When form has Yes/No question on mobile (and desktop web) first tap/click does nothing, and users are required to tap/click 2 times to actuall...

7 - Protege
Posted 06-12-2026 in Feedback Discussions
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I have now had to use the deposit system for my business. £10 on each treatment. I tried it for the first time today, £20 was paid online deposit and £30 excess...

5 - Supporter
Posted 06-12-2026 in Appointments & Bookings
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Dear all,I hope you are doing well.I need helpMy website has been inaccessible for the past few days. Whenever I try to visit the website, I receive an error 40...

5 - Supporter
Posted 06-12-2026 in Online Store
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HiWhen I use a Square Reader I can check the % charge within the ap. Is it possible to find out the same information when using a Square Terminal? Has anyone fo...

5 - Supporter
Posted 06-12-2026 in Hardware Setup & Troubleshooting
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With the update to Restaurant, the add tip function has created a lot of wasted time. We are a full-service restaurant and at the end of the night when the serv...

7 - Protege
Posted 06-11-2026 in Feedback Discussions
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Hello, I have created a website for my small business and I have bought and paid for a subscription for the domain, Weebly gave me a free trial of Google Worksp...

5 - Supporter
Posted 06-11-2026 in Payments Troubleshooting
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my acct keep saying im one step away from selling onlinev and i dont know what that stew[ is i feel like ive done everything and can not figure it out . help

5 - Supporter
Posted 06-11-2026 in Online Store
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I run two businesses and we have three Square registers between the two businesses. About a month ago, maybe longer, the cash drawer reports stopped printing au...

5 - Supporter
Posted 06-10-2026 in Hardware Setup & Troubleshooting
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I am in the process of switching from Mailchimp to Square Marketing and as I am importing contacts I noticed a few are marked as "Not subscribed". These are cus...

5 - Supporter
Posted 06-10-2026 in Payments Troubleshooting
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I found a couple of threads here about users wanting to add multi-item discounts and it not being a feature. I just figured it out and wanted to post about it t...

5 - Supporter
Posted 06-10-2026 in Payments Troubleshooting
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Hello,We would like to add a WiFi printer to use for receipt printing from the Square Point of Sale: Payment (ver. 7.10). Under ≡ More > Settings > Hardware, th...

5 - Supporter
Posted 06-10-2026 in Hardware Setup & Troubleshooting
0 Replies