Square Register not connecting to Zebra ZD411

I have a fairly new Square Register (less than 3 weeks old).

 

I just received my ZEBRA ZD411 today, and I'm trying to configure it.

  • My Square Register is up-to-date, I just updated the software this morning.
  • My USB Barcode Scanner & my Star TSP100 Receipt Printer connect just fine.
  • When I set up the ZEBRA ZD411, the printer doesn't show up.
  • I tried rebooting my Square Register, unplugging/plugging back in all of the USB plugs, choosing different ports, creating a printer profile, deleting the printer profile, etc.
  • I have Square Plus for Retail, so it's not that. 
  • The Zebra doesn't have a jam & is feeding just fine.

 

I've done everything that I've seen on the help threads so far, and I can't get the printer to connect. 

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