Unanswered Questions

We have 5 loyalty tiers and customers earn point multipliers as they increase in tiers.We also use promotions where customers can earn multipliers on certain it...

Square Champion
Posted 11-08-2024 in Customer Engagement
0 Replies

Hey all - I just went through the process to set up the contact collection QR code. We are hoping to incentivize new loyalty customers to sign up (via the QR co...

5 - Supporter
Posted 11-08-2024 in Customer Engagement
0 Replies

I have items in my website store https://www.centralcoastsnakeservices.com/shop.html, see apparel) from Printful. Printful says there is a problem all of a sudd...

5 - Supporter
Posted 11-08-2024 in Payments Troubleshooting
0 Replies

We would like to be able to capture tribute/memorial information, so we can thank the donor andget more information about their giving. Along this line of think...

5 - Supporter
Posted 11-07-2024 in Online Store
0 Replies

Greetings All!Recently, while designing our website and organizing our business on Square and other platforms/ social media, we signed up for the Square Website...

5 - Supporter
Posted 11-07-2024 in Online Store
0 Replies

How do I add a 'login' and 'logout' button to my website in Squareup?

7 - Protege
Posted 11-07-2024 in Payments Troubleshooting
0 Replies

For example, could one item ship with any carrier, while another is limited to FedEx? And if an order includes an item restricted to FedEx, would the entire ord...

8 - Enthusiast
Posted 11-07-2024 in Online Store
0 Replies

We've spent the last month building a Square website. But for the past few years, we've had our own website under another domain, but linked to Square to accept...

6 - Contributor
Posted 11-06-2024 in Online Store
0 Replies

Hi!I have had recent products that have been added in square not showing up in my meta product catalogue - they are showing as sold out even though the inventor...

5 - Supporter
Posted 11-06-2024 in Online Store
0 Replies

With the new system for transferring stock between locations, it does not seem to automatically activate items that may not have been active in the destination ...

6 - Contributor
0 Replies

Hello, I'm a photographer and I sell images in multiple sizes. Right now I have the image listed as the item with the various sizes and substrates (metal, paper...

5 - Supporter
Posted 11-05-2024 in Online Store
0 Replies

I use a Square Register. If a customer is in my customer database through Square, why can I not include their name on the payment receipt? It seems like a simp...

6 - Contributor
0 Replies

Hello,Is it possible for Service Packages to appear along side individual Services in the Services list > Service itemssection, on the auto-generated Square Onl...

10 - Advocate
Posted 11-05-2024 in Online Store
0 Replies

I had my site set up and published, orders were coming through. But I noticed on every item ordered there was a "variation" set that I had not set up. For insta...

5 - Supporter
Posted 11-05-2024 in Online Store
0 Replies

A custom placed an order through Facebook more than a week ago, on October 26. I received an email from Meta informing me of the order which has been pending ac...

8 - Enthusiast
0 Replies

Hi!I have a POD store on Square Online, fulfilled by Printful.com. Printful has well-defined shipping rates which I'd like to follow as closely as possible. It ...

5 - Supporter
Posted 11-04-2024 in Online Store
0 Replies

Why does my item I'm selling show out of stock unless I activate pick up? I want to only have delivery as an option but when I turn off pick up then the item sh...

5 - Supporter
Posted 11-03-2024 in Online Store
0 Replies

Wondering, why I can sell an item on the app (iphone if it matters) that has a 0 stock level (even a negative stock level) but on the website, it's "Out of Stoc...

8 - Enthusiast
Posted 11-03-2024 in Payments Troubleshooting
0 Replies

Why are you adding so many steps to simple processes?Why did you add so many more steps to transfer items between locations? It was one step before, now its thr...

8 - Enthusiast
Posted 11-03-2024 in Payments Troubleshooting
0 Replies