Unanswered Questions

No matter what platform I'm on, I get an "Oops something went wrong, Please try again later. Something’s went wrong on our end" message when applying for the Sq...

5 - Supporter
Posted 06-19-2026 in Banking With Square
0 Replies

Hello, I can't figure out what I'm doing wrong with my shipping. It won't get past set up shipping. I thought I have done everything correctly. Can someone help...

5 - Supporter
Posted 06-19-2026 in Online Store
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We are a very small charity and would like to have a way for visitors to enter a custom donation amount of whatever they like and pay by card. We looked at Paya...

5 - Supporter
Posted 06-19-2026 in Customer Engagement
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I am having difficulty getting my wireless handheld reader to allow total purchase discounts. II can do it on my phone but not finding the option on the reader....

5 - Supporter
Posted 06-18-2026 in Payments Troubleshooting
0 Replies

I don't have a square website as yet - just the payment app but how exactly do I send potential customers to it? Do I tag a url/username or what? Thanks

5 - Supporter
0 Replies

Bonjour, je me demandais si ce problème était arriver à quelqu'un. J'ai un article que j'ai supprimer il y a plusieurs semaine qui apparait toujours sur la navi...

5 - Supporter
Posted 06-17-2026 in Forum de la communauté Square
0 Replies

I discovered today MANY (possibly hundreds) of my previously "hidden" products/services/events in my inventory can be found (and potentially purchased) using ke...

7 - Protege
Posted 06-17-2026 in Online Store
0 Replies

Anyone else discovered that the recent changes to Square software (affecting visibility of products/services) has made "visible" many items previously "hidden"?...

7 - Protege
Posted 06-17-2026 in Online Store
0 Replies

To replicate: (desktop PC, chrome)Search for an item in the item library.Click on (...) -> [Update Site Visibility]Select [Hidden] and press [confirm].Window cl...

8 - Enthusiast
0 Replies

After creating an item (ipad OS, browser):When trying to edit the item (...), on a desktop PC there is a 'Change Tracking' option, which then can be changed fro...

8 - Enthusiast
0 Replies

Why are my order tickets including both "FOR HERE" and "TO GO" when only one option selected?

5 - Supporter
0 Replies

I used to be able to select my default for search in ITEM library and then search away, one right after another. Now I have to go to the right hand drop down me...

5 - Supporter
Posted 06-16-2026 in Hardware Setup & Troubleshooting
0 Replies

We depend on the notification sound to alert our staff when in incoming order is placed through on our Square Terminal. This was functioning until, at the very ...

5 - Supporter
Posted 06-16-2026 in Hardware Setup & Troubleshooting
0 Replies

Bonjour je voulais savoir comment je peux activer les transferts instantané merci

5 - Supporter
Posted 06-16-2026 in Forum de la communauté Square
0 Replies

I’m refunding and selecting Gift Card but the refund is going on the customer’s cc & GC!

LZ1
5 - Supporter
Posted 06-16-2026 in Payments Troubleshooting
0 Replies

on the KDS monitor, I have the sound turned on to make a sound when new ticket arrives, but we can not hear it, advise what to do... can we install external bel...

5 - Supporter
0 Replies

We need some help understanding why the Online sales price (with the slash on the frontend) does not exist in the item variation strings for API use. We want to...

5 - Supporter
Posted 06-15-2026 in Online Store
0 Replies

I have been looking up how to change my employee order on my side of things or how customers will select online appointments and what i'm seeing is since at lea...

5 - Supporter
Posted 06-15-2026 in Feedback Discussions
0 Replies

HiI am new to square community and wanted to know if square is providing any kind of virtual device setup?If it is please let me know how can i setup itThanks

5 - Supporter
Posted 06-15-2026 in Hardware Setup & Troubleshooting
0 Replies

I messed up my online store and want to start over with a new format. where do I find the option to start over?

5 - Supporter
Posted 06-14-2026 in Online Store
0 Replies