Allow scanning of membership cards (digital/physical) for tiered pricing

[chromoweb]

Scenario:

Members only bar (allowing signed in guests) - would like to implement a tiered pricing system based upon scanning a physical or digital membership card. 

Functionality: 

1. Allow scanning/entry of a barcode/QR code at checkout. 

2. (Unique) Barcode value allows lookup against (eg) Customer data to determine if membership is valid/current.

3. Discount may be applied to a product/product group/all products to allow a tiered pricing structure

4. Customer data can be maintained manually or by use of API (eg from 3rd party membership application).

Note: Application of the loyalty "per-visit" pricing may not be appropriate - a single member may have multiple transactions in a single physical visit so charging on the Loyalty "visit" costing would result in multiple counts against the Loyalty pricing. 

membership cards would not have to be issued by Square itself, nor sold by Square necessarily - the ability to have a unique barcode against a Customer and an "Active" flag of some sort should suffice. 

[chromoweb]

Hi, 

I'm looking for a solution to a requirement we'd like to implement - we are a members only sports club (non members can be signed in by a member). To encourage membership takeup, we want to introduce tiered pricing based on some kind of membership card. 

We already have a bespoke membership system (developed by me) that has a working proof of concept feature which allows us to create membership cards - either physical or (better) digital (eg Google Wallet).

We'd like to be able to scan these cards at Point of Sale to apply a discount at the bar - is this something that's possible to do using Square?

I am happy to maintain a list of members by something like the Customer API from our own membership record. It sounds something similar to the Loyalty feature, but that doesn't quite look to do what we want - we're not interested in points accrual and the likes - a straight discount on certain products is more what we're after (and the charging for Loyalty would be extremely expensive as it looks like a per-visit structure - a physical visit to the club might result in several transactions for a single member - presumably each transaction counts as a "visit" in Loyalty terms). 

Thanks!

[Breffni]

Hi @chromoweb, thanks for posting this in the Community, and welcome 🙂 

At this time, physical and/or digital membership cards are not available with Square or Square Loyalty, unfortunately. We don't have a function that would allow you to utilise your own system in this case. 

We do have an online method of selling memberships, but this would eliminate the physical card. 

I had a look at our app marketplace also but I'm not sure if there is anything that fits well here, but it's still worth you checking out! 

You can add this as a feature request so that our product team can have it on their radar for future updates! 

[chromoweb]

Note for digital membership cards, NFC could also be used to identify the customer.

[jaketame]

This 100% is needed for us as well. 

[frontcover]

@chromoweb - did you find a solution for this since last year? 

[Hideaway_Dan]

Ideally, we would like a Physical card that we can give to customers that is either NFC or QR codes that will sign them in at checkout. 

This would ideally apply tiered pricing / automated discounts AND log them in for the loyalty scheme. 

Is this possible?

Whilst I’m here; the loyalty scheme isn’t quite right just yet. 
The use of mobile to sign in but not market to is essentially useless as we need to capture email if we can’t market to mobile in the UK.  THIS NEEDS AN IMMEDIATE FIX as we are paying for the loyalty scheme.  

[Sineaid]

Hi @Hideaway_Dan,

Thanks for your post, and for highlighting the areas for improvement that could benefit your business.

While we have introduced digital loyalty passes for iOS, physical loyalty cards aren’t currently available. So, I’ve gone ahead and merged your post with a similar feature request thread. Doing this helps to demonstrate the wider support for a features implementation, when our product team is considering new updates. It also helps the moderation team keep all interested parties informed, if there are upcoming developments on the topic.

We'll be sure to circle back here if there is any news on physical cards, or additional possibilities when it comes to email collection and Marketing. 

[chromoweb]

Is there any reason why you're only supporting iOS and not including Android based devices? 

[longliveamerica]

Hi @chromoweb, thanks for posting this in the Community, and welcome 

 I strongly support this feature request. Scanning a digital membership card to automatically apply tiered pricing would make the customer experience much smoother