Community Resources

When you join the community you’ll have the ability to send private messages to other members. You’ll have access to an inbox where you can send and read private messages.

In this post, you'll learn how to update your community profile, including editing your profile avatar image and changing your community username. Customizing your profile page is a great opportunity to connect with other members and promote your business. 

While we strive to review and tend to every post, we can also use your help flagging any content that does not contribute to making the community a respectful and valuable space. In this post you’ll learn how you can flag inappropriate or abusive content in the Square Community.   How to Report Inappropriate Content  If you believe a post or reply has violated our Community Code of Conduct, please report the post to the Square Community team by clicking the Report icon that is visible immediately below the post. If you haven’t signed in, you will be prompted to sign in to report a post.     Alternatively, to report a post as inappropriate you can click the three dots to open the options and select Report from there.    Selecting ‘Report’ will send the post to a community moderator who will review it and take the appropriate next steps. Note: selecting ‘Report’ does not escalate an open case to the Square Customer Success team.   How to Contact Square Customer Success If you need help with your Square account please contact the Square Customer Success team directly. The team is available through live chat and by phone. 

When you post a question in the Square Community, you may notice the option to “Mark as Solution” on a reply. This article will describe both what a solution is and why questions in the community need a solution marked.

Let's take a quick tour of how to start a new discussion thread in the Square Community. 

Did you know that Square Community is home to several different business-related groups? Joining a group is free, and any member of the Community can join an open group or request to join a private group.