Unanswered Questions

I signed up with Guideline to manage staff retirement accounts. I got a notice a few months ago that it was transferred to Vestwell. I want to cancel Vestwell a...

5 - Supporter
Posted 08-26-2026 in Staff & Payroll
0 Replies

In July, we had an issue with Square that no one can figure out! Our business account had money taken from it to cover a negative balance issue with another bus...

5 - Supporter
Posted 08-26-2026 in Staff & Payroll
0 Replies

We would like to be able to organize messages and delete spam messages. Since Square Messaging is our main form of communication. It would be very convenient to...

7 - Protege
Posted 08-26-2026 in Customer Engagement
0 Replies

We regularly get new items and appreciate scanning in the UPC codes and adding them to items directly from the Square Register. Unfortunately, if an item has mu...

7 - Protege
0 Replies

Hello. Canned Fresh by Lois......We are a small operation with a ONE MAN band (so to speak)....and YES, I still make ALL my products. Jams, salsa, savory items ...

8 - Enthusiast
Posted 08-25-2026 in Banking With Square
0 Replies

I purchased the Square handheld to do an inventory stock count before I launch my website. But I am finding that I still have to manually click the search bar a...

5 - Supporter
0 Replies

This is frustrating, sudden, and I can't figure out how to turn it off/make it go away.I have an item, Honey. Honey has two option sets: Size, and Varietal. Onl...

8 - Enthusiast
Posted 08-24-2026 in Online Store
0 Replies

I've spoken to an SEO expert and he is recommending that I need to add aJSON-LD Schema on my square page to better help with SEO of my website. Can you please h...

6 - Contributor
Posted 08-24-2026 in Online Store
0 Replies

Hi,I've created an FAQ page on my square site but noticed there aren't any options under "Sections" to add an actual FAQ section to my page. I'm currently using...

6 - Contributor
Posted 08-24-2026 in Online Store
0 Replies

For the last two days, I have been slowly building my page and setting things up. But whenever I try to click Square Online or Set Up Online Channel, it takes m...

5 - Supporter
Posted 08-24-2026 in Online Store
0 Replies

Subject: Square Appointments Waitlist — Delayed Availability Notifications for Already-Open Appointment TimesI’m reporting what appears to be a problem with the...

7 - Protege
Posted 08-24-2026 in Appointments & Bookings
0 Replies

Square Appointments should allow staff to use a Square card reader when adding a customer's card for No-Show Protection.We require No-Show Protection on all app...

7 - Protege
Posted 08-24-2026 in Feedback Discussions
0 Replies

Does anyone know a solution todrive weekly business.We want to send a text SMS with a promo after a person visits for thefirst time in a week with 20% off their...

5 - Supporter
Posted 08-23-2026 in Customer Engagement
0 Replies

Allow “Ordered By” to Be Selected on Purchase OrdersWe create purchase orders from a shared company Square Dashboard login on our store computer. Currently, eve...

5 - Supporter
Posted 08-23-2026 in Feedback Discussions
0 Replies

How do I darken footer text so it's accessible? If a purchase is required to adjust it why is it not already accessible? How do I see what level each heading is...

5 - Supporter
Posted 08-23-2026 in Online Store
0 Replies

I completed all the steps to start selling online. I am now accepting orders but the "Accepting Orders" bar in overview is grey and not green. I've checked ever...

5 - Supporter
Posted 08-23-2026 in Online Store
0 Replies

Hi all, I have tried to google and look through forms,is there a way that customers can text or email reply back to the square estimate txt/email?it says to tur...

5 - Supporter
Posted 08-22-2026 in Appointments & Bookings
0 Replies

We've been using square for a couple years and have had no issue. Recently our invoices have stopped listing duplicate items as a stack, and are now listing ind...

5 - Supporter
Posted 08-22-2026 in Payments Troubleshooting
0 Replies

With iPhone updating to reflect us not falling back in November this year 2026, and square not being prepared. I tried To rectify because square thought I was I...

5 - Supporter
Posted 08-22-2026 in Appointments & Bookings
0 Replies

Hi there,We have online ordering set up for our coffee shop and recently with no settings being changed (that I know of) customers are placing their orders then...

5 - Supporter
Posted 08-21-2026 in Online Store
0 Replies