Unanswered Questions

The KDS header currently displays "Card" on all restaurant orders, regardless of whether the order is ultimately paid by cash, card or added to a tab. This info...

5 - Supporter
0 Replies

I haven’t had any money deposited in my account in 17 days how. they froze my account. I’ve talked to the customer service six times with no resolution. Who can...

5 - Supporter
Posted 07-15-2026 in Banking With Square
0 Replies

We are hosting a raffle for our 501c3 nonprofit. It falls under the accepted raffle rules, as we are not giving a cash prize and the items are allowed (gift bas...

0 Replies

the pin that is given in the pov is that the 4 digit pin for the card when you want a cash withdrawal?

5 - Supporter
Posted 07-14-2026 in Hardware Setup & Troubleshooting
0 Replies

Orders made on a peyment link for an event are not automatically marked as complete and remain as "new" until manually comleted. This behaviuor seemed to happen...

6 - Contributor
Posted 07-14-2026 in Payments Troubleshooting
0 Replies

Hello!I'm trying to have free shipping based on the order total. However, when items of different shipping profiles are added to the cart, the "free shipping" o...

5 - Supporter
0 Replies

Squareをはじめて導入する方向けに、アカウント作成から実際にお店で決済を始めるまでの流れをまとめました✏️ 「次は何をすればいい?」「このメールが届いたけど、もう使えるの?」「どの端末を買えばいい?」 そんな疑問を、このページで順番に解決できます💡 この記事でわかること ✅ アカウント作成後の流れ ✅ 審査...

Square Community Moderator
0 Replies

Hi,We have Square Restaurant Plus. Over the last couple of weeks a couple of our tills are experiencing issues:- Tickets going to the kitchen are taking around ...

5 - Supporter
Posted 07-13-2026 in Hardware Setup & Troubleshooting
0 Replies

I want to create a bundle but the square plus plan I have does not offer the "bundle" option in the item type menu. I am not ready to go to the next level of sq...

6 - Contributor
0 Replies

When we add something to the website, the pages automatically set the newer added items to the top of the page. The ability to apply that 'most recent' filter, ...

5 - Supporter
Posted 07-09-2026 in Online Store
0 Replies

Is there a way to add a modifier (ice pack for summer shipping) to the entire order rather than per item?I created a modifier for ice packs but the charge appli...

8 - Enthusiast
Posted 07-09-2026 in Online Store
0 Replies

If I have Preparation Time entered for each item, do I need to also need have Prep Time set for Pickup via Location? Thank you, Janice

5 - Supporter
Posted 07-09-2026 in Online Store
0 Replies

Is there any work around for a online registry anyone have any suggestions? I need to create one ASAP that also how where people can pool money to purchase the ...

Square Champion
Posted 07-09-2026 in Retail & eCommerce
0 Replies

I want to add a team, invite was sent and accepted. Put in the password for the email, didn't work, put in the password for Square, didn't work.

5 - Supporter
Posted 07-08-2026 in Staff & Payroll
0 Replies

Hello all,I had devised a way to mark orders as tax exempt in circumstances where a customer presents an exemption certificate- create a fulfilment method and t...

7 - Protege
0 Replies

A Manager who only has access to Location 1 has been adding items through the "Create New Item" workflow within the "Edit POS Layout" screen on the dashboard. H...

7 - Protege
Posted 07-08-2026 in Feedback Discussions
0 Replies

It seems I’ve run into an issue accessing the free magstripe. I’ve just set up my account today and saw the button for the free reader, clicked it and went to c...

5 - Supporter
Posted 07-08-2026 in Online Store
0 Replies

If you set an options set to display in "text and color", the text won't display in the online store. It only shows a colored circle. If you set it to text only...

8 - Enthusiast
Posted 07-08-2026 in Feedback Discussions
0 Replies

Some of my products don't show up under the category although they're set up the same way as others that do show up.

5 - Supporter
0 Replies

my square terminal says it is up to date wifi is fine but it is hanging at do not remove card preparing payment. I have done all trouble shooting

5 - Supporter
Posted 07-07-2026 in Payments Troubleshooting
0 Replies