Unanswered Questions

Ok, I've seen topics about using the POS API and enabling the new cash rounding feature, but nothing for using the orders api.We use the orders api, and we need...

5 - Supporter
0 Replies

The Dashboard app on my phone is my go-to for sales data. But I really don’t need Square’s Ideas cluttering the app. They’re not even helpful.

7 - Protege
Posted 09-13-2026 in Reports Setup & Management
0 Replies

I have set up my square online site and everything is showing as it should but even when refreshing my site, customers cannot see clearpay as an option. I have ...

5 - Supporter
Posted 09-13-2026 in Payments Troubleshooting
0 Replies

Why when an order come though ready to ship, square has removed the fact that it total the weight of the order? I know it was removed a while back, but not sure...

7 - Protege
Posted 09-12-2026 in Online Store
0 Replies

Hello, I recently set shipping profiles to each item in my shop, as they all weigh a different amount. Everything has been saved, and each item has shipping ena...

5 - Supporter
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Im needing my full account number so I can set up an direct deposit. I have my rounting number already just need the full account number. How would open it to g...

5 - Supporter
Posted 09-12-2026 in Banking With Square
0 Replies

I’ve been with square since 2016 and have had the same information about me and my business since working with square.. I have had 16 previous loans with this i...

5 - Supporter
Posted 09-11-2026 in Banking With Square
0 Replies

I know this question has been asked before, but I've followed every step I can find online, and no matter what it will not display/add the sales tax to my item ...

5 - Supporter
Posted 09-11-2026 in Payments Troubleshooting
0 Replies

I've looked at many other answers, and have followed all suggestions, but my receipts still print with no logo. I'm using a .png file of the correct size.

5 - Supporter
Posted 09-11-2026 in Payments Troubleshooting
0 Replies

I am adding a new staff member and have gotten through to the Access Screen. When I hit "next", a pop-up ad comes up for Square "Try Square Plus for 30 days"I c...

5 - Supporter
Posted 09-11-2026 in Staff & Payroll
0 Replies

We have Square POS 1st generation. When we type in the SKU in the search bar at checkout, sometimes it will automatically be rung up. Some times not, and we hav...

5 - Supporter
Posted 09-10-2026 in Hardware Setup & Troubleshooting
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Net Total (tooltip info)Calculated as Total Sales minus fees, refunds, and any other deductions.Online & Store POSI feel this calculation should deduct the rede...

7 - Protege
Posted 09-10-2026 in Reports Setup & Management
0 Replies

Gift Card Load FeesONLINENet Total is calculated with Gift Card Load Fees deducted.Store POSNet Total is NOT calculated with Gift Card Load Fees deducted.

7 - Protege
Posted 09-10-2026 in Reports Setup & Management
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When processingEnd of Day Report I firmly believe that it should mirror the same report you get for Sales Report. You should not getless information/data.End of...

7 - Protege
Posted 09-10-2026 in Reports Setup & Management
0 Replies

I'm trying to setup my Honeywell Voyager XP 1472g and I keep getting an error message that states "Unsupported Device, square stand does not support the device ...

6 - Contributor
Posted 09-10-2026 in Hardware Setup & Troubleshooting
0 Replies

Hi Health & Beauty sellers! I posted in Feedback Discussions, but wanted to get this in front of this specific group as well. If you are interested,please make...

Square
Posted 09-10-2026 in Beauty & Wellness
0 Replies

I know there’s no magic percentage that guarantees another Square Loan offer, but after reading so many loan discussions here, I’m genuinely curious about every...

Square Champion
Posted 09-10-2026 in Banking With Square
0 Replies

I am trying to organize my menus to have different items available during weekdays and weekends. I have created different menus (weekend and weekday) and now bo...

5 - Supporter
0 Replies

Since the update released August 13th slowly Google Merchant Centre has been going through my already approved items and marking them as invalid due to missing ...

5 - Supporter
Posted 09-09-2026 in Online Store
0 Replies

Repeatable:Create a new product with a Vendor, a Cost and some Initial Stock. Save.Go to >> Items & inventory >> Inventory management >> History. Correct invent...

5 - Supporter
0 Replies