Unanswered Questions

Availability status in my item library listing doesn't match what's shown on its item edit screen (attached). Item Library Shows Available, but Sold Out on the ...

8 - Enthusiast
Posted 07-19-2026 in Feedback Discussions
0 Replies

I have a new phone, a Fairphone 6 with Graphene OS. Square is in the app store and it downloads and opens fine, but comes up with an error message "Failed to va...

5 - Supporter
Posted 07-19-2026 in Hardware Setup & Troubleshooting
0 Replies

I manually entered a card. It was charged but no transaction or money shows in activity. It shows in the customers profile summary but not in my bank activity. ...

5 - Supporter
Posted 07-19-2026 in Payments Troubleshooting
0 Replies

Hey, I've been using Square for years now, but I want to change the email address used to subscribe.When I sign into the dashboard, I can update email address i...

5 - Supporter
Posted 07-18-2026 in Hardware Setup & Troubleshooting
0 Replies

Online Sale Prices need to sync with Square POS. I have hundreds of physical items, a quarter of them are on sale and the sale isn't a flat percentage. Looking ...

5 - Supporter
Posted 07-17-2026 in Online Store
0 Replies

I have the USB-C Square Kiosk that uses the Square Stand (2nd Generation). If I install the official Square Ethernet Adapter on the Stand, will the iPadrunning ...

5 - Supporter
Posted 07-17-2026 in Hardware Setup & Troubleshooting
0 Replies

Comment puis-je supprimer mon compte square ?

5 - Supporter
Posted 07-17-2026 in Forum de la communauté Square
0 Replies

I'm considering switching to the Square Stand for our POS system, with the old Square Terminal as a backup. However the Stand specs state it's compatible with:i...

7 - Protege
Posted 07-17-2026 in Payments Troubleshooting
0 Replies

Has anyone ever successfully disputed having their Square Loan offer declined because of a “related account”? I’m guessing it’s because my fiancé has a business...

5 - Supporter
Posted 07-16-2026 in Banking With Square
0 Replies

When we first set up the kiosk, it was somewhat customizable from the dashboard. I am no longer able to find that editing page. Is the kiosk menu font and color...

7 - Protege
Posted 07-16-2026 in Hardware Setup & Troubleshooting
0 Replies

We just received an email from Square regarding a simpler checkout being rolled out July 21. The email suggested we preemptively go toSettings > Checkout > Tipp...

8 - Enthusiast
0 Replies

I have a fairly new Square Register (less than 3 weeks old).I just received my ZEBRA ZD411 today, and I'm trying to configure it.My Square Register is up-to-dat...

5 - Supporter
Posted 07-16-2026 in Hardware Setup & Troubleshooting
0 Replies

Currently, my drawer reports are printing black pages and my online orders are also printing blank pages, if they print at all. This has done this several times...

8 - Enthusiast
Posted 07-16-2026 in Hardware Setup & Troubleshooting
0 Replies

The KDS header currently displays "Card" on all restaurant orders, regardless of whether the order is ultimately paid by cash, card or added to a tab. This info...

5 - Supporter
0 Replies

I haven’t had any money deposited in my account in 17 days how. they froze my account. I’ve talked to the customer service six times with no resolution. Who can...

5 - Supporter
Posted 07-15-2026 in Banking With Square
0 Replies

We are hosting a raffle for our 501c3 nonprofit. It falls under the accepted raffle rules, as we are not giving a cash prize and the items are allowed (gift bas...

0 Replies

the pin that is given in the pov is that the 4 digit pin for the card when you want a cash withdrawal?

5 - Supporter
Posted 07-14-2026 in Hardware Setup & Troubleshooting
0 Replies

Orders made on a peyment link for an event are not automatically marked as complete and remain as "new" until manually comleted. This behaviuor seemed to happen...

6 - Contributor
Posted 07-14-2026 in Payments Troubleshooting
0 Replies

Hello!I'm trying to have free shipping based on the order total. However, when items of different shipping profiles are added to the cart, the "free shipping" o...

5 - Supporter
0 Replies

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Square Community Moderator
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