Unanswered Questions

"Stay in Touch" section at the bottom of checkout has a blank field instead of the store name:

8 - Enthusiast
Posted 05-06-2026 in Online Store
0 Replies

I have a Canadian online store and I've removed all shipping profiles except Canada in order to streamline. I have $18 flat-rate shipping and free shipping over...

8 - Enthusiast
Posted 05-06-2026 in Online Store
0 Replies

I'm new to Square. We have set it up for a client's event registration and they'd like to pass the payment processing fee on to the registrants, are we able to ...

5 - Supporter
Posted 05-06-2026 in Payments Troubleshooting
0 Replies

I sell clothing/shoe resale and need customers to see a size filter on my website. How can this be achieved? Is it possible for customers to filter by category ...

5 - Supporter
Posted 05-05-2026 in Online Store
0 Replies

Previously, when I received an order on Square for a Square Package or Digital item, I would get an order or a copy of the customer receipt in my e-mail notifyi...

7 - Protege
Posted 05-05-2026 in Online Store
0 Replies

Hello,I have just started the free trial for PLUS and I am in the middle of setting up my site. I sell one off items, and I am trying to remove the "Low Stock" ...

5 - Supporter
0 Replies

On Saturday, our kitchen printer (SP742) went offline and we cannot reconnect it. I have reset it (so many times that I have used almost an entire roll of paper...

5 - Supporter
Posted 05-04-2026 in Hardware Setup & Troubleshooting
0 Replies

The on-hand inventory in the INVENTORY SELL THROUGH REPORT does not match current on-hand, discounting what has been sold since the previous night snapshot. The...

5 - Supporter
0 Replies

Hi All!I've had some customer feedback about our checkout page being a bit frustrating to use.I'm not sure if there are other settings that I can play with but ...

5 - Supporter
Posted 05-03-2026 in Online Store
0 Replies

i would like to be able to create reports on invoices so we can see how much we have taken in for certain dates even though there is still a balance and a way t...

6 - Contributor
Posted 05-03-2026 in Reports Setup & Management
0 Replies

Why does anyone who has a login for my square account get 3 emails each day?Saturday girl, advertising guy, assistant manager all get emailed EVERY DAY. Do I wa...

5 - Supporter
Posted 05-03-2026 in Feedback Discussions
0 Replies

We are having trouble with peoples phones not working for payments (mainly with CBA yellow cards) but the physical cards are. Any ideas please?

5 - Supporter
Posted 05-02-2026 in Payments Troubleshooting
0 Replies

When a customer comes in to "sign in" for the daily 1 point and then another customer makes a purchase but either isn't already enrolled or doesn't sign up/enro...

6 - Contributor
Posted 05-02-2026 in Customer Engagement
0 Replies

Hello!I just started selling eBooks (digital download in PDF) on my website, hosted by Weebly. I got an email from a customer saying that the link doesn't work,...

5 - Supporter
Posted 05-02-2026 in Online Store
0 Replies

COMO PONERDESCUENTO A UN ARTICULO CUANDO LO INGRESO ALA FACTURA PORQE ES SIERTOS CLIENTES NO TODOS

5 - Supporter
Posted 05-01-2026 in Hardware Setup & Troubleshooting
0 Replies

I am new to square scheduling an am extremely surprised and disappointed to learn that there is no way to send employees a notification that there is a new/ ope...

5 - Supporter
Posted 05-01-2026 in Staff & Payroll
0 Replies

I downloaded my daily sales for several months through the reports area in Square so I can look at trends in my average daily transactions. The download does no...

8 - Enthusiast
Posted 05-01-2026 in Reports Setup & Management
0 Replies

I notice that the transaction download CSV which I made back in March, which had a complete listing of names in the 'Customer Name' field, when I extract that s...

5 - Supporter
Posted 05-01-2026 in Reports Setup & Management
0 Replies

People decide in a few seconds if your event is worth it. Most of that decision comes from one line: your headline.Across TicketsCandy events, we see it all the...

8 - Enthusiast
Posted 04-30-2026 in Community Corner
0 Replies

Posting this as a formal complaint about two separate but related failures by Square.**1. Removing email customization without adequate notice or alternatives**...

7 - Protege
Posted 04-30-2026 in Online Store
0 Replies