Online Store: Why does my site show as 'not secure'?

[superchunk]

I recently switched over to the new online store powered by Weebly. It was working fine, until I upgraded and added a custom domain (my website is hosted by Wix). The link works, but it is NOT SECURE and it has caused all of my products to state, "not accepting payments at this time." I tried switching back to the domain that Square automatically assigned to our Weebly store, but I cannot find an option that lets me do that. It says SSL is automatic, to give it some time and it will override, but it's been about 10 hours since I switched domains, and it is  still not working

[tkzjnb]

It has been over 48 hours and it still isn't fixed. Is there anything I can do? Is there someone I can contact?

Thank you

[JasonHouge]

Unpublish the site and leave it unpublished for about an hour to allow the certificate to properly connect... then republish the site.
 
If you want a more exact time frame without the guesswork, you can set up cloudflare as a DNS proxy and use their domain ssl certificate notification setting. It will inform you when a certificate has been issued for your domain. This is the best way to know when you can republish. An hour is only an estimate, it might be less it might be more. It took an hour for me. 

[CdQueen]

I have a Weebly subscription. I have setup my square account and bank account has been connected. Items show available and in stock. On the square side it is set and ready to accept payments. I am unable to get my website to accept payments and it comes up Not Secure (not sure if these problems go together)

[mogchef]

I am running two separate online stores through our main website MOGROG.com there are direct links that have directed people to either our cafe location or our Food truck for orders. Yesterday both websites were operational and used by clients of ours. Today they are both listed as not secure, I can not access either through our links or by typing in the site.

Thank you.

[ashc]

Hiya @mogchef and welcome to the Community.

I moved your post to an existing thread where this issue has been answered.

Check out the Best Answer for more details.

[BKJANI]

My domain was transferred over to Square from goDaddy.com. Now I have dmh.bkjani.com and SSL is not active. Do I need to get that separately?

[shamicaz]

My site says ," the publishing credentials are not vaild.

[jimedawg]

I recently transferred my go daddy name. My site is now noticed as not secure. Please give me directions to fix this. Yes, I did wait 24-48 hours.

[ashc]

Hi @jimedawg and welcome to the Community.

I moved your post to an existing thread where this issue has been addressed already.

Check out the Best Answer for more troubleshooting such as unpublishing and re-publishing your site to see if that works. 

[reeceandereicra]

hello, i recently published my site and when someone click's my link that I shared it shows not secure which gives my customers an impression that my site is not safe for them to pay using their credit cards. I also have purchased/register a domain. please help what should I do?

Many thanks 

Roby

[ashc]

Hi @reeceandereicra and welcome to the Community.

I moved your post to an existing thread that addresses this issue.

Check out the Best Answer for details. 

[reeceandereicra]

hi sorry but i dont know how these threads work I cant open any repsonses. 

[AshleyRS]

Hi there, my website www.rollingspokes.com is showing as NOT SECURE for a few days now. I have done Unpublish, and Republish, but it didn't work. 

NET::ERR_CERT_COMMON_NAME_INVALID

Please help. I need my customers to feel safe. 

[2chambersarmory]

Domain connect was supposed to be automatic but i had to do it myself, not sure if it worked or how long it takes? My site also is not showing as secure and never has?

[ashc]

Hey @2chambersarmory and welcome to the Community.

I moved your post to an existing thread where this question has been answered already.

Check out @isabelle's Best Answer for details. 

[Lisepomeroy]

I successfully set up a square online website using the free square.site domain.
I transferred my old domain from bluehost to Square. (After deleting my Wordpress site.)

I followed all the steps and received an email saying “your domain has been successfully transferred”. 
I expected that the result would be that when I used my old xxxx.com address that it would show my new square site. It doesn’t. I just get a directory for my old site. 
I must have done something wrong or skipped a step, but I can’t figure it out. 

[Lisepomeroy]

The domain I transferred to square is Lisepomeroy.com 

my square online site is Lisepomeroy.square.site 

[isabelle]

Hey @Lisepomeroy ! ✨

Welcome to the Seller Community! 🤓

Yes, the good news is that your Square site is up and running:

It sounds like you may need to adjust where your previous URL/domain is pointing to. Did you follow these instructions carefully? ✨Let me know!

[Lisepomeroy]

Isabella, 

Thank you for your response. 

Because I “transferred” my domain to Square, I didn’t think I still had to “connect”.
Did I miss a step?   
Lise

[isabelle]

Hey @Lisepomeroy!

I'm sorry! I misunderstood you. Did you follow all of the steps in this article? Did you go to Website > General Settings and use the customize button to change the site address to your domain? 

Just to understand the end goal here - you want to ensure that your previous URL points to your current URL/site? 

[Lisepomeroy]

Yes. I did follow those instructions and received this email as mentioned in my first post.