How does my subscriber change her billing info?

[Letsbeartful]

Hello!

I have a subscriber who needs to change their billing info but cannot find the original welcome email from Square to manage their account. I know I could also do this over the phone with her. What if I cancel her membership and have her re-subscribe? Can I send her the link to the same subscription? I don't see that option in my list of plans. If I update the payment method from "Customer card on file" to "Send invoice by email" will she get it right away so she can change her card herself? Any other ideas how to go about this? Thanks!

[_Violet]

Hi @Letsbeartful 👋 Thanks for reaching out to us here on the Square Seller Community with your question.

I'm not sure of the answer to this one myself, so I'm going to consult with the Square Online team on this one to get the best answer for you. I'll reach back out to you here once I gather more info!