Order of staff on website

Why can we still not reorder the staff on the booking website. We have been asking since 2016 and the code is easy to change like how we can reorder items and services. Stop making excuses and make it happen. This is ridiculous that it’s almost 2024 and you guys can’t recode to be able to reorder staff.

 

P.S. It’s not alphabetical order, stop lying to us

 

Sincerely,

A customer whom knows how easy it is to change the code…this is incompetence at work

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6 Replies
Alumni
Status changed to: Open

Hi @Azazel , that’s an excellent feature request. We appreciate you sharing your business use case and why it would be valuable for you. If you know of any fellow Seller Community members who would like to see this built out as well, feel free to tag them in your post so they can share their thoughts as well! The more sellers chime in to the request, the more likely it is to catch our product team's eye.

Ria
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

https://www.sellercommunity.com/t5/Read-Only-Archive-Square/A-way-to-re-organize-the-display-order-o...

 

He'res a bunch of people who want it, going back to 2016.

 

I also second the notion that Square is lying yet again, this time about the "alphabetical order".

 

Square has arbitrarily decided that my staff should be in "M,J,B,R" order, where B is the newest staff, M only offers one service, J is the most requested, & R is the owner? & If we go by legal names in the system you have us sorted by "Je, Jo, An, Ra" So it's completely arbirtrary on top of being unchangeable.

 

Just fix it.

Sorry to "spam tag", but tagging you is Square's "official solution" to get them to allow re-arranging staff members on our Online booking sites..

 

 

@lotushbs @LMStudioSF @ambikaherbals @CamsCuts @letah @katja @toddcampbell @DanATL @ActionCuts 

Hi @Ria, I don’t seem to understand. Why respond if you’re not gonna show this to the product team’s eye? It caught yours 🤷‍♂️

@Ria I am a user who needs this as well. Your support portal says because the system does not allow this, the staff will show up alphabetically, but this is demonstrably not the case. 

 

My current order of 5 staff members first names start with A, E, F, G, & J. and shows that way on my normal staff maintenance page.

But on my service menu/appointments page, the order is J, A, E, F, G. And I have no way to change it. 

When I go to actually book my services, a different order will come up depending on the service selected. For example:

 

Service 1. Variation 1 is able to be booked for team members E, F, & G, yet the order showing is F, E, G. 

Service 1, Variation 2 is able to be booked for team members A, E, F, G, yet the order showing is E, A, F, G

Service 1, Variation 3 is able to be booked for team members A, E, F, G, yet the order showing is A, F, E, G

Service 2 is able to be booked for team members A, E, F, yet the order showing is A, F, E.

I could go on, as this continues throughout my whole service library, but you get the point. It's very hard to maintain a level of consistency across the site when I cannot control this seemingly random team member order. It makes no sense that the order would be different for each without being able to control it.

Alumni
 
️ Kristen
Square Community Manager
Product Engagement