Be able to hide the service duration within Appointments.

[HolierThanThou1]

It would be super helpful to be able to hide the *duration* of the bookable service from customers. 

We run a high-end piercing studio, the time booked in each staffmembers calendar allows for that much time with a piercer only. Our clients will need to spend at least that much time again with our front of house or waiting for jewellery to sterilise. We DO tell clients all over our website to allow over an hour for their appointment, but of course they don't read that, and get annoyed because Square said the piercing appointment was going to be 20 minutes...

A toggle option to decide what clients can and cannot see is essential, please can this feature be developed 🙂

This has been requested for 5+ years:

https://community.squareup.com/t5/General-Discussion/Feature-Request-Hide-duration-on-the-Appointmen...

[Summer2024]

Hey @HolierThanThou1 - thanks for this feedback. I will move this feature request to open so more Sellers can provide their feedback as well. Thanks for providing the reason for the request as well. 

[Bowwowstation]

I would also like to request this. There is no reason a client needs to see back office appointment durations. It causes problems with clients. They do not understand why one appointment is 15 minutes and one is 30 minutes. For us the appointment will likely take the same amount of time depending on the size of the dog (dog groomer) thanks 

[HolierThanThou1]

6 years in, still no progress on this 😅