🥳 Introducing Square Community's Feedback Hub 🥳 Hi sellers! We're excited for you to use this space for submitting Feature Requests & Feedback Discussions. Learn how to use the Feedback Hub here.
Feedback
Feedback
Welcome to the Feedback Hub — your place to share ideas, join product discussions, and help shape the future of Square. Post your feature requests or jump into conversations with our team and other sellers.
I would love to be able to set up a discount rule that applies only to members when that person (customer) is applied to the ticket. But not to everything. Currently I am only seeing the ability an entire discount to a customer group. Can there be the ability to apply a discount to a customer group and limit what items that discount can apply to?
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We would love the option to edit our receipt screen options. We sell in person and when someone checkouts it asks to "print receipt" or "new sale". This confuses a lot of people because we don't even have a printer and they don't know what new sale means. We would love to have the screen only ask for "phone number", "email" or "no receipt" as the options. At the moment we have to go to transactions, select their receipt then they can select phone number or email. If they already have an email or phone number tied to square then it automatically sends it.
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I would love to see an Intake Form feature with Square Appointments. A customized template that is required for clients to complete as they book an appointment would be incredibly useful.
This would help us gather more information from clients before they come in. This would also save my team time on the back end. Many businesses currently have to email out our consent forms to each new client and make sure it is complete before their appointment. It would be easier if the client had to complete the form as part of the online booking process.
I know Contracts can be sent to clients after the fact, but they are not quite the same as intake forms during the online booking process.
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We use Square Appointments with prepaid treatment packages and built-in service add-ons. When a client redeems a package session, Square applies the package credit to the entire service price, including paid add-ons. For example: Base treatment: $60 (covered by package) Additional treatment area: $35 Square deducts: $95 Correct deduction should be: $60, leaving $35 due. This happens across multiple services. Is there a way to configure package redemption so that it covers only the base service price and excludes built-in service add-ons? We need clients to retain the ability to book add-ons online without those add-ons being included in their prepaid package benefits.
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