sales report time random

[kkbodine]

Last week we noticed that the daily sales report emails we get from Square had random end times. For example, the employees close the day at 6:00 pm yet the report might have an end time of 1:39. Transactions after 1:39 were not included in the email. Re-running the report a week later and all the transactions show up. Obviously less than ideal.

[ashc]

Hi @kkbodine and welcome to the Community!

This might be dependent on what you have your Close of Day time set to. 

Even if your employees close the drawer out at a certain time, the report will only show up to what was taken up to this Close of Day time.

You can check for this under Deposits > Settings in your Dashboard.