Square announced "Local delivery will launch on March 19," has anyone been able to use it?

[leeangers]

I've been wanting to offer free local deliveries but square only offers "in store pickup," and doesnt allow you to change that text/name. I was happy to hear the release of "Local Delivery" today, but haven't seen it anywhere in Weebly/square. Any updates or feedback from those who have used it?

[rennyseveren]

Just to confirm, I too am having trouble locating the option

[ashc]

Hi @leeangers and @rennyseveren!

According to the Resources Page- it looks like it was set to be released by the end of the week so I can only imagine it would be fully released today if it's not already.

Thanks for your patience and keep an eye out in your emails and the Community!

[Beth]

I was told this would be released yesterday. Updates?

[ashc]

Hey @Beth,

Please keep an eye out in your emails for an announcement!

[AquaZR1]

We were able to add Local Delivery as an option today however the orders with local delivery are shoring up on the POS as Pickup. When you look inside the order you can tell the difference but it makes it confusing when going through the list of what needs to be filled.

[Joe]

Hi there, @AquaZR1 - thanks for reaching out here and flagging this over to us. Something definitely sounds off here.

Would you mind sharing with us a screenshot of how your Local Delivery orders are appearing from the POS? We may need to take a deeper dive to see if what you are experiencing is expected behavior or not - this is still a newly introduced feature.

I will keep a lookout for your response!

[AquaZR1]

Two of these orders are Local Delivery and one is Pickup. They show incorrectly on the web also. They show Pickup in the list, Pickup in the header and then show the Delivery Date, Time and Location below.

[Joe]

Ah, I see now. Thanks for providing those for us, @AquaZR1 - and thanks for your patience while we took a deeper look into this from our side.

I flagged this over to our Ecom and Online Store team for more clarity, and it looks like this is a known issue found within the launch of our delivery and pickup options. Word is that our engineers are aware and actively looking toward a fix.

In the meantime, we would recommend continuing to use the workaround of viewing each order individually to double check whether an order is actually pickup or not. As soon as we have confirmation of the fix, we will bounce back and let you know here.

Thanks for your patience!