I am using Printful for my Apparel and square wont allow me tk switch items to online store

[Latinfuego]

I am using Printful for my Apparel and square wont allow me tk switch items to online store. Is there something I'm missing? 

[Goldneye]

HI, to understand, your Printful items will not sync with Square?

[Latinfuego]

It will sync to my items in square but when I try to put them on my online store I am not allowed. 

[Goldneye]

HI, Printful integrates the items into your store.  You can review the items within your Online Dashboard.

[Latinfuego]

That's the problem they integrate my items to the regular square and not my online store.

[Goldneye]

HI, so Square is not your online store?  Have you checked to see if Printful integrates with the store platform you are using?  

[Latinfuego]

I am using Square. The items from printful are in my items dashboard but the items are not in my online dashboard.

[Goldneye]

HI, does your Online Dashboard display your items as in example below?

ex. my Printful Online Dashboard Site Items

[Latinfuego]

When I click "go to square online" and try to add it to my online store it says "something went wrong, please try again"

[Latinfuego]

No, my "Square Online"dashboard does not show my Printful items

[Goldneye]

HI, can you please share a screenshot?  Have you tried Safari or Chrome?

[Latinfuego]

I figured it out. I had to do it manually by clicking "add from library " rather then trying to add it from dashboard