Unanswered Questions

Hello!I am setting up an indoor play space, I am having some trouble with how to get my waiver to customers. I have set up classes as I will be having session t...

5 - Supporter
Posted 2 weeks ago in Appointments & Bookings
0 Replies

In Australia, tax invoices over $1,000 AUD must contain the seller's identity.https://www.ato.gov.au/businesses-and-organisations/gst-excise-and-indirect-taxes/...

8 - Enthusiast
Posted 2 weeks ago in Payments Troubleshooting
0 Replies

This has happened a couple of times over the years, and I think it’s a common source of confusion. the square Terminal is black with a white square logo. Do res...

7 - Protege
Posted 2 weeks ago in Payments Troubleshooting
0 Replies

How easy is it to set up a simple website and store on Square. I have one product and no experience in designing a website. Thanks for any advice.

5 - Supporter
Posted 2 weeks ago in Online Store
0 Replies

I have read all posts about Service not showing for booking on website i made sure that bookable by customers is checked on everything but it's not showing all ...

5 - Supporter
Posted 2 weeks ago in Appointments & Bookings
0 Replies

We are a development company looking to produce an app that extends Square's default interface and functionality. In general, we want to:Create a custom custome...

5 - Supporter
Posted 2 weeks ago in Payments Troubleshooting
0 Replies

I am a one person hairstylist. I am having issues using my phone with tap to pay or the slide card reader that attaches. Wondering what is the smallest real har...

5 - Supporter
Posted 3 weeks ago in Payments Troubleshooting
0 Replies

This seems to only be a visual bug maybe, I have noticed for about a month now, maybe longer. But when I book someone for an appointment I get the message that ...

Square Champion
Posted 3 weeks ago in Appointments & Bookings
0 Replies

I'm having a recurring issue with the Square Online website editor. When I try to open the editor from my dashboard, it frequently fails to load. I get stuck on...

7 - Protege
Posted 3 weeks ago in Online Store
0 Replies

Looking for a way to find all items that don't have an image associated with them. Occasionally there's a little glitch where products I have hidden from my web...

8 - Enthusiast
Posted 3 weeks ago in Reports Setup & Management
0 Replies

Hello, For the last few days we keep getting the message 'Payment Failed' on cash transactions. I chatted with square and everything looked to be functioning on...

7 - Protege
Posted 3 weeks ago in Payments Troubleshooting
0 Replies

Has anyone had difficult with real time shipping not showing??? It just keeps showing the fallback rate.

Square Champion
Posted 3 weeks ago in Online Store
0 Replies

Hello Square Support Team,Hope you’re doing well.We are assisting a client who is based in India but has a registered business entity in the United States with ...

5 - Supporter
Posted 3 weeks ago in Banking With Square
0 Replies

Is anyone else’s instant transfers not going through? Square keeps saying that an instant transfer can’t be made from square to my debit card. It worked fine tw...

7 - Protege
Posted 3 weeks ago in Payments Troubleshooting
0 Replies

We have been having an issue when trying to check out / take payment for a customer through the appointment screen. It is happening randomly throughout multiple...

5 - Supporter
Posted 3 weeks ago in Appointments & Bookings
0 Replies

I can't access any of the time tracking or scheduling even though I have team members listed. How do schedule shifts if I can't even load the page? It takes me ...

5 - Supporter
Posted 3 weeks ago in Staff & Payroll
0 Replies

The current payment schedule only allows for 12. Please add this feature. 24 months is a very common payment plan.

8 - Enthusiast
Posted 3 weeks ago in Payments Troubleshooting
0 Replies

Is any one having a problem with their real time shipping not calculating and it just going to the fallback rate?????

Square Champion
Posted 3 weeks ago in Feedback Discussions
0 Replies

Hi everyone, I run a club business in Virginia and have been exploring ways to improve customer engagement using Square, especially for a membership-based setup...

5 - Supporter
Posted 3 weeks ago in Customer Engagement
0 Replies

I wanted to just make a bug report, but it appears there's no formal way to do that for some reason. On both the Invoices and POS mobile apps on iOS, Whenever I...

5 - Supporter
Posted 3 weeks ago in Feedback Discussions
0 Replies