Unanswered Questions

"Square is unable to approve your request"I can't seem to register for an account; it says my information can't be verified. It seems like I've been permanently...

5 - Supporter
Posted 3 weeks ago in Hardware Setup & Troubleshooting
0 Replies

Hey all, quick heads-up in case it's useful. Just to be clear upfront: this is about customer referrals (customer bringing a friend), not Square Loyalty poin...

8 - Enthusiast
Posted 3 weeks ago in Customer Engagement
0 Replies

One of my clients is having an issue - they want to be able to offer a 100% discount coupon on an on-demand delivery order that a customer places via Square Onl...

5 - Supporter
Posted 3 weeks ago in Online Store
0 Replies

I am going to place my merchandise to my existing website. I do not need my customers to come to my square store. I don't want to have to go to each item and cl...

5 - Supporter
Posted 3 weeks ago in Payments Troubleshooting
0 Replies

Web Payments SDK v1.84.0 returns 401 Unauthorized on GET https://pci-connect.squareup.com/payments/hydrate in production. Card fields never render.Application I...

5 - Supporter
Posted 3 weeks ago in Payments Troubleshooting
0 Replies

Recommended receipt paper rolls for a Terminal device. Ideally, I would like to use the larger length (50') but need the paper not to easily rip when handled.

5 - Supporter
Posted 3 weeks ago in Hardware Setup & Troubleshooting
0 Replies

The way tip pooling works in Square is quite sloppy. You can't give a percentage of the daily tips to two different job roles without merging those roles into o...

8 - Enthusiast
Posted 3 weeks ago in Staff & Payroll
0 Replies

I have an item which shows on my website but not in any list. I want to delete it.

5 - Supporter
0 Replies

Hi guys, we are running a village fete, so one location but multiple stalls. I have created multiple locations (unique), with nicknames (unique) all with same b...

5 - Supporter
Posted 3 weeks ago in Payments Troubleshooting
0 Replies

Is anyone else frustrated with the removal of the 'available to sell' function that used to be with Stock in hand. Since the last update this has been taken off...

6 - Contributor
0 Replies

As soon as I click on start I get the 'Please try again screen: Set up payments Please try again There was an issue verifying your submitted information. You ca...

5 - Supporter
Posted 4 weeks ago in Hardware Setup & Troubleshooting
0 Replies

I've been using Square Bill Pay since 2024. As of last month, when I go to upload a "bill" (in my case, a sales invoice that I've used the same spreadsheet sinc...

5 - Supporter
Posted 4 weeks ago in Payments Troubleshooting
0 Replies

Anyone trying to connect Soro to the Square Blog page. The code provided by Soro is not working on the Square website.

5 - Supporter
Posted 4 weeks ago in Payments Troubleshooting
0 Replies

My Weebly site has a problem when I add a gallery to a blog post. The first image shown comes from a previous post, not one I included in the upload. However wh...

5 - Supporter
Posted 4 weeks ago in Customer Engagement
0 Replies

If I wind up/close my physical location and file an articles of Termination for my business, will I still be able to use my square account TIN to take payments ...

5 - Supporter
Posted 4 weeks ago in Feedback Discussions
0 Replies

I have deleted items that are still showing up on my site. I have tried the suggested 'fixes' with online support, but they didn't work. I see that several othe...

5 - Supporter
Posted 4 weeks ago in Online Store
0 Replies

kds displaying 'for here' on ticket name so they can't see names

5 - Supporter
Posted 4 weeks ago in Payments Troubleshooting
0 Replies

Hi,I hope someone can help me out.I have been unable to renew my domain name (20-7-26) as a result of an unresolved system error. The helpdesk confirmed by emai...

5 - Supporter
Posted 4 weeks ago in Payments Troubleshooting
0 Replies

We recently integrated our Square Online ordering site with Cash App. Since the change, modifiers on Cash App orders are appearing in the wrong order on the car...

7 - Protege
0 Replies

Can someone please explain to me how my reports never have the correct "customers served" to transactions numbers? I had 11 sales last month, to 11 different cl...

7 - Protege
Posted a month ago in Reports Setup & Management
0 Replies