Unanswered Questions

Disclaimer: This guidance is not intended as professional advice and if you are not sure about these details, please consult with a tax professional. Whether y...

Admin
Posted 11-06-2020 in Payments Troubleshooting
0 Replies

We have an item available as a pre-order and somehow the "Pick up" box was checked. There is no such thing if it is being pre ordered it doesn't exist for pick ...

5 - Supporter
0 Replies

How do I keep a pre-order separate from my online retail store? I have my square website domain attached to my website already. I don't want to create items and...

5 - Supporter
Posted 11-05-2020 in Online Store
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I have a LOT of inventory I need to add in rather quickly. I'd rather not search everything by it's individual name, but by item type, or even Supplier/Vendor n...

5 - Supporter
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It would be great to allows for tagging items with business-specific tags for quicker sorting/grouping. We are a cheese & wine shop and have hundreds of cheese...

8 - Enthusiast
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Hello, I have 2 clients who would like to integrate their Ship time accounts onto their Square sites. Is there a way to do that? I do know that Square has: UP...

7 - Protege
Posted 11-03-2020 in Online Store
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New user here. Learning every day. I've noticed that some receipts I have printed wrap my website on the receipt which looks very unprofessional. Some other rec...

5 - Supporter
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Are you aware of the federal government’s COVID-19 supports? The federal government has created a suite of supports for businesses of all types and sizes. Have...

Alumni
Posted 11-02-2020 in Archived Discussions (Read Only)
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Hello, I would like to request the possibility of changing the text of a button. For example, if I create an event, I would like to be able to modify the "Get ...

7 - Protege
Posted 11-02-2020 in Archived Discussions (Read Only)
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Really need to be able to choose specific dates to be able to order online not just the day of the week. If you shut Wednesday off for that week it shuts it off...

6 - Contributor
Posted 11-02-2020 in Payments Troubleshooting
0 Replies

Hello, I recently upgraded and connected my domain (registrar: bluehost) and while the site is loading correctly, it's not secure and won't accept orders. I see...

5 - Supporter
Posted 10-31-2020 in Archived Discussions (Read Only)
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"No Internet Connection" Message, but WiFi is on. Terminal wi-fi icon full. Only thing that fixes problem is having to do a factory reset every morning. No chan...

5 - Supporter
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I transferred my domain over from Squarespace and at first, it was update DNS I did that now the link works. But, it says my website says its not secured

6 - Contributor
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I contacted a support rep because I couldn't figure out how to remove the stock images that were default in my photo gallery when I started my web page, and the...

5 - Supporter
Posted 10-30-2020 in Online Store
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Under review after receiving a monthly payment yesterday for my SaaS products. A customer made a payment yesterday and has paid the same amount monthly for quit...

5 - Supporter
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When I upload a photo to an item listing it seems to stretch the photo no matter what size the photo is. My ratio is set at 1:1. https://www.curiosbycass.com/p...

5 - Supporter
Posted 10-27-2020 in Community Corner
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Wow SO many typos ! and not in Latin. Predictive text is proving awkward Curb - Kerb Curb in UK and so may more ! Is there a work around?

Square Champion
Posted 10-27-2020 in Archived Discussions (Read Only)
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Can we have added the option of sorting the Directory by email or phone? All the other columns sort but not these. It would allow us to see who has an email or ...

10 - Advocate
Posted 10-27-2020 in Payments Troubleshooting
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I start this year 2020. And i want to go long way

5 - Supporter
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I don’t like charging tax on shipping, but that appears to be the way that Square is set up. Any suggestions?

5 - Supporter
Posted 10-25-2020 in Archived Discussions (Read Only)
0 Replies