Unanswered Questions

I ask team members to upload certain documents to their Team member profile (under Team/Team member). They tell me they've done so and I cannot see any of the n...

5 - Supporter
Posted 04-13-2026 in Feedback Discussions
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Hi,I’m a developer who has implemented Square Web Payments into the payment portion of our software. The integration has been working well for quite some time. ...

5 - Supporter
Posted 04-13-2026 in Payments Troubleshooting
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Hi everyone,I have been adding alt text to all my images through the backend, but when I check the live site, every image is displaying alt="altText" instead of...

5 - Supporter
Posted 04-12-2026 in Online Store
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Anyone out here having a hard time loading images to their dashboard? Having the issue with existing products as well as new ones. I have the correct file forma...

Square Champion
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Hi,Wonder if someone with subscription can have a look at our website just to see we have this setup correct. We are a grassroots football club and I have been ...

5 - Supporter
Posted 04-09-2026 in Online Store
0 Replies

We're building a coin redemption integration using the Square Gift Card API. Our flow is entirely programmatic — not a consumer-facing gift card product:Consume...

0 Replies

There used to be a section on the main dashboard page that said "Total Inventory Value" that told how much we had in stock based on unit costs and now it is gon...

7 - Protege
Posted 04-09-2026 in Reports Setup & Management
0 Replies

I am getting a lot of customers being declined via woo commerce square link, also apple pay and google pay not working. There is no pattern just random people g...

sbt
5 - Supporter
Posted 04-08-2026 in Payments Troubleshooting
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I am having hard time through the support team to ask for a refund on Square sync production fees, on online orders that we ask the square delivery partner ( Li...

7 - Protege
Posted 04-08-2026 in Online Store
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Flagging an opportunity to share feedback directly with our Hardware Product team—especially relevant for those of you running POS at server stations or behind ...

Admin
Posted 04-08-2026 in Food & Beverage
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HI! We ordered the square register and the Zebra ZD411 and cannot link the Zebra printer to the register. I ordered a USB cord to connect it to the hub & it did...

5 - Supporter
Posted 04-08-2026 in Payments Troubleshooting
0 Replies

Why was there an update to the print function by category where the inventory quantity would default to 0??? What is the use case that would make this a default...

7 - Protege
0 Replies

I recently had a lien placed on my account by accident and the folks who placed the lien sent release letter letters to Square. I have been unable to access any...

5 - Supporter
Posted 04-07-2026 in Payments Troubleshooting
0 Replies

The new inventory update is too cluttered. Items & Inventory>Items>Items Library, it used to just have the number with a red circle for sold out or yellow for l...

5 - Supporter
0 Replies

Hi, we are using the payments API to send a payment from our new website. But we are getting an error "UnexpectedError: An unexpected error occurred while verif...

5 - Supporter
Posted 04-07-2026 in Payments Troubleshooting
0 Replies

Has there been any update on whether, after resignation of the office bearer who opened the account (NFP Incorporated Association in Australia with an ABN), a t...

5 - Supporter
Posted 04-07-2026 in Payments Troubleshooting
0 Replies

Hi,I have been using square for years and I have never had tax withheld as I am in Australia and I don't earn enough to warrant it. All of a sudden on some repo...

5 - Supporter
Posted 04-06-2026 in Payments Troubleshooting
0 Replies

Hello,Ours is a virtual consulting business and I charge our customer's cards manually on the Square website and I need help creating a custom report for use of...

5 - Supporter
Posted 04-06-2026 in Reports Setup & Management
0 Replies

Hey everyone, I’m running into something with Square Online orders that’s been really frustrating and wanted to see if others are dealing with this or if I’m mi...

Square Champion
Posted 04-06-2026 in Online Store
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Hello, I am wondering if there are any plans to add tiered pricing on the backend for barbershops/ salons. Example: Jordan charges $50 & Kristen charges $40 wit...

5 - Supporter
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