Hi Square Team,
I hope you’re doing well. I’m writing to report a problem we’ve been experiencing since the recent update to the appointment system.
On the business owner side, we can no longer adjust online appointment hours properly. While I noticed there is a “switch to original design” button, it doesn’t seem to be working as expected. When I try to change the customer appointment duration and hit save, nothing updates on the calendar—the changes just don’t take effect.
This has become quite frustrating for our daily management, as we rely on this feature to keep our schedule accurate and efficient.
Could you please look into this and fix it as soon as possible? We’d really appreciate it.
Thanks for your time and support!
Square Community
Square Products