Hey Square Sellers,
When we redesigned Item Details at checkout back in March, we heard from many of you that one layout doesn't fit every catalog. Some of you loved the speed of the new tile grid. Others told us your modifier and variation names were getting cut off, and that auto-progression through sections was disrupting your flow.
Both things were true. So we built settings that let you choose what works for your catalog.
Below, we'll walk through what's new, where to find it, and how your feedback here in Community shaped what we shipped.
What's new: Two settings that put you in control
Starting in v7.7, you'll have two new options under Item Details.
🔲 Tile Size
→ Tall tiles (default): The compact layout you see today. Fast if your names are short, great for dense catalogs where speed matters most.
→ Wide tiles: Fewer columns, more room for text. If your modifier or variation names have been getting truncated, this gives them space to display fully.
⏭️ Auto-progression
→ On (default): Checkout automatically advances to the next modifier section after you make a selection. Reduces taps for straightforward orders.
→ Off: You move through sections at your own pace. If auto-advancing has been throwing off your flow or causing mis-taps, turn this off.
Your catalog, your call.
Watch: A walkthrough of the new Tile Size and Auto-progression settings.
Find these settings on your POS device under Settings > Checkout > Item Details, or on Dashboard under Settings > Modes > [Your Mode] > Checkout > Item Details. Changing it on Dashboard applies across all your devices at once.
How we got here
This update exists because you showed up and told us what wasn't working.
Within days of the March redesign going live, sellers started posting here in Community. @ruchc3c filed a feature request about modifier names getting cut off in the new grid. @PaineFreeCrafts posted about variation names being truncated and not wanting to rename their entire catalog just to fit the new tiles. In this discussion, sellers shared how disruptive it felt to open up to a completely different layout mid-shift. In this one, @VanKalkerFarms tested the old and new layouts side by side and found the new version actually reduced clicks for large catalogs, but flagged that the lack of warning was the real issue.
The feedback wasn't just to change it back. It was specific, constructive, and pointed toward a clear solution. @TheRealChipA put it best:
"The engineers should consider making this an optional setting. Let every seller decide what is best for them, rather than just asking for it to be changed back for everyone."
That's exactly what we did.
Every post, every upvote, every reply that added a use case helped us understand the range of catalogs this needed to work for. Sellers with 70 soft serve flavors have different needs than sellers with three sizes and two milk options. The feedback made that clear, and it's why we landed on giving you the choice rather than optimizing for one group over another.
We let you know in the Volume 2 announcement that this was being worked on. Today it's shipping. Your engagement here made that happen.
Tell us how it's going
Once you've had a chance to try the new settings, we want to hear about it.
→ Tried it and have thoughts? Drop them in the comments below. ⬇️
→ Have an idea to make it better? Share it in the Feature Requests board. The more details you provide about your use case, the better we can prioritize.
→ Have questions? Post in the Orders, Menu Items, Catalog & Fulfillment board where the community can chime in.
If something's not working right (like settings not appearing after updating to v7.7), Contact Square Support directly so they can dig into your account specific details with you.
To everyone who's taken the time to share feedback on the Item Details redesign, whether you posted a feature request, jumped into a discussion thread, or upvoted someone else's idea, this update looks different because of you. We're listening, and we want to keep building with you.
