[New] Square eGift Cards in Apple Wallet

[#1]

Redeeming eGift cards just became even easier for you and your customers! Now when customers purchase digital eGift Cards from your business, they'll have the option to add their eGift card to their Apple Wallet. 

eGift cards held in a customer's Apple Wallet are quick to redeem from your point of sale with scannable QR codes. They also help keep your business top of mind for your customers to bring them back to spend their balance. Customers will also be less likely to misplace their eGift cards or lose them in their inbox.  

To get started, make sure that you enable your customers to add eGift Cards to their Apple Wallet.

To allow customers to add their gift cards to their Apple Wallet:

1. Go to Gift Cards in your online Square Dashboard.
2. Under the Settings tab, check the box next to Enable Apple Wallet integration. 
3. Click Save.

Once the integration is turned on, the next time your customer receives an eGift card from your business they will receive the option to add it to their Apple Wallet from their eGift Card email. 

To redeem an eGift Card from your customer's Apple Wallet:

1. Add items to your cart or enter a custom amount.
2. Tap Charge > Gift Cards.
3. Ask your customer to pull up their eGift Card in their Apple Wallet from their mobile device.
4. Looking at the eGift Card on your customer's mobile device, use your device's front-facing camera to scan the QR code.

OR if you do not have a front facing camera or scanner on your point of sale device, you can manually type in the 14-digit gift card number > tap Charge to complete the payment flow.

To learn more about Square eGift Cards, visit our Support Center. 

[TheRealChipA]

Yay! 

[TCSlaguna]

This is great! Having eGift Cards in Apple Wallet will definitely keep the store in people's mind. 

Just enabled it on our account. Important to have 3:1 width to height for logo. It would be nice if the preview box was slightly bigger. 

Thanks! 

[DinaLRosenberg]

this is really awesome 🙂

[tranguyen]

I'll make sure to pass this on to the team @TCSlaguna — thank you for sharing ❤️

[Sam_400º]

This is great news!

If you’ve got 2d hardware scanners will these also work for the Apple wallet scanning? 

[Breffni]

Hi @Sam_400º! Good question, it looks like should work with the app or any scanner but I'll check with the team and let you know. 

[Breffni]

@Sam_400º - yes, this should work with your 2d scanner! 

The product team also listed this thread as a helpful resource on which scanners other sellers have found to work best for scanning phone screens. 

[Sam_400º]

Ace, thanks @Breffni 💕

[JTPets]

Any love for Android? lol

[thecoffeecup]

Finally! Can’t tell you how many customers I’ve had loose gift cards in their emails

[rtfulk]

@TCSlaguna  I would like to see a better image of how the card would look in the wallet also.

[Breffni]

Amazing, glad to hear your business will benefit from this update @thecoffeecup! 🙂 

[thecoffeecup]

Please don’t get rid of it this time! I believe it was a feature a while back but unsure why it was taken away

[Breffni]

This should be here to stay @thecoffeecup - if anything changes I'll let you know. 

[thecoffeecup]

Thanks I appreciate it I’m looking forward to the wallet passes for loyalty in the uk!

[Stacelyn24]

This is a game changer.  I love attention to detail and making thing a lot easier for our clients.  We're about to launch egift cards, creating a automated marketing campaign and pump this...thanks square 🙂

[grovetealounge]

This is huge! Additional functionality like this might seem like a small thing, but it's things like this that help keep us small businesses top of mind with our customers and compete on a similar level with the big brands.  As a cafe owner, I'm always looking at places like Starbucks and Panera Bread in regards to their loyalty programs, how seamlessly they integrate their apps, gift cards, etc into the fold of people's everyday lives and keep them on hand, easily accessible, and visible at all times.

With Square egift cards now able to live in Apple Wallet, are there plans to enable "tap to pay" with said gift card? I tested it out on our square register to see if that was an option and it doesn't appear to be yet.  We have a Square Register so our hardware doesn't have a camera to scan the QR code from the wallet (and the barcode scanner doesn't have the ability to read QR codes).  The lack of a "tap to pay" feature for Square eGift Cards in the Apple Wallet does knock the convenience and usability down a few notches as that's part of what makes Apple Wallet so great and convenient!  It's pretty cumbersome and time consuming for our staff to type in a very tiny 14-digit gift card number off of someones phone - that part of the transaction is clunky and kind of awkward to be honest

Overall I'd say 7/10!  Would easily be a 10/10 feature if you guys could get the gift cards to be read via tap to pay from the Apple Wallet 🙂

[grovetealounge]

To add to the analogy, having a square gift card in my Apple Wallet but having to manually type in the 14-digit card number is about as awkward as my keeping my credit card in my Apple Wallet and then having to show the card details to the cashier every time I check out so they can manually type in my credit card number, expiration date, and CVV code

Regardless, it's a huge step in the right direction and I'm super excited for the feature to help keep us top of mind with customers! Would love to see tap to pay enabled to help bring the feature that final mile and really make it special and maximize it's effectiveness and use

[CC99]

What about physical gift cards. We sell a lot of those at our coffee shop and don’t really use the “E-gift cards”. I would love to be able to scan my physical gift card and add it to my wallet. Please advise on how to do that if you can. 

[tranguyen]

Thanks for flagging this @CC99! Printed physical gift cards do include a QR code or barcode that you can scan at checkout to redeem their values. The only limitation is that the ability to scan gift card's QR code or barcode is available on iOS devices only. 

[tranguyen]

I'm not sure if enable Tap to Pay function for gift cards are on the roadmap yet but will make sure to share your feedback with the right team @grovetealounge!

[grovetealounge]

Thank you!

[Twiggy]

All set up 

[Twiggy]

Also GDPR stops u searching in reports (this might have changed) after 12months ….. you have to physically go through all the sales/ transactions if purchased over a year ago…. So this will really help with non email gifting

[Breffni]

Super - glad to hear this will be useful for you @Twiggy 🙂